Likelihood to Recommend Quintly works well when you need to measure and analyze a number of accounts on different channels. It's well suited for broad analysis and insights of numerous organizations. It falls a bit in terms of the user interface, which could use more polish. For the price, it's a great tool. It sits in the middle of the pack
Ran Mano Senior Manager Digital and Social Media
Read full review I think it's a great tool to be used by any brand. The interface is user friendly, creating a safe space for account managers and social media managers alike. The only instance in where it wouldn't be optimal is if you're looking at very historical data, or tracking additional influencers (not competitors) or if you have multiple profiles (within 1 channel) to track.. But this suits our needs very well.
Read full review Pros Benchmarking: the strongest point Customised dashboards with desired KPIs Has multiple social media platforms such as LinkedIn which is very uncommon when compared to other famous tools such as SocialBakers Read full review Competitive analysis Data visualization Historical data Read full review Cons Tool does not measure individual posts well. Tool does not do a good job of attribution in terms of social engagement. Overall, the data and insights provided are broad and general for the accounts analyzed. If you want a tool with great depth, keep looking. Ran Mano Senior Manager Digital and Social Media
Read full review Managing companies within your installation aren't always easy. You can map companies to landscapes, but if you run out of slots for companies (based on your subscription tier) you end up having to swap companies frequently to get the reporting you need. RivalIQ is competitively priced on a tiered structure, but if you want to add small sets of additional data within tiers, such as additional companies, the pricing is prohibitive as to force you into the next tier up. Read full review Likelihood to Renew I think it's important for everyone to share the reviews of the tools they use as it can not just help other people to save time and money but also can help making an informed decision on which tool should be used for what and which is the best tool in the market to solve any given problem
Read full review Usability This is a really easy package to use and understand, once you've walked thru the interface. Onboarding is a must.
Read full review Support Rating Support is continuous and very helpful. Email, phone, and chat support are always on and someone is always there to help. Your CSR will contact you quarterly to take your temperature and offer assistance or training, if necessary. Feature requests are taken seriously. They share their product development roadmap, which is a major plus.
Read full review Alternatives Considered Quintly was a short-term solution for us. For a mid-level price, you can analyze a large number of accounts fairly quickly. You can't analyze individual posts, which was a major flaw. If you're looking to analyze trends in your posts and A/B splits, this tool won't be terribly effective. If you're looking to measure the overall direction of an account for an affordable price, this works great. It's not Radian 6. It's not
Simply Measured . But it also costs a lot less.
Ran Mano Senior Manager Digital and Social Media
Read full review I demoed this platform as an alternative to Rival IQ and it has some of the similar features but the cost is much higher so it wasn't in our budget. If I had the choice, I might choose Falcon over Rival IQ because the visuals are much better than they are in Rival IQ.
Read full review Return on Investment It's a pretty cost intensive tool but the fact that it provides LinkedIn data has offered us more positives than negatives. If you are careful with the swaps you can use the tool in a very good setting. Read full review 80% increase in commercial proposals from clients due to the incorporation of Rival IQ data. Read full review ScreenShots