Quiq vs. Zoho Survey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Quiq
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Quiq is an agentic customer journey platform used to support customer support agents' resolution efforts. Quiq works across channels—voice, chat, SMS, WhatsApp, Apple Messages for Business, email, and social—keeping every interaction connected and true to the brand's voice.N/A
Zoho Survey
Score 10.0 out of 10
N/A
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.
$9
per month
Pricing
QuiqZoho Survey
Editions & Modules
No answers on this topic
Basic
$9
per month
PLUS
$25
per month
Plus
$35
per month
Pro
$49
per month
ENTERPRISE
$75
per month
ENTERPRISE
$75
per month
ENTERPRISE
$75
per month
Enterprise
$109
per month
Offerings
Pricing Offerings
QuiqZoho Survey
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is based on conversations, not by seat. Number of users is unlimited.Up to a 30% discount available for annual pricing.
More Pricing Information
Community Pulse
QuiqZoho Survey
Features
QuiqZoho Survey
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Quiq
-
Ratings
Zoho Survey
8.3
8 Ratings
4% above category average
Survey templates00 Ratings10.07 Ratings
Themes00 Ratings5.08 Ratings
Custom logo/branding00 Ratings10.08 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Quiq
-
Ratings
Zoho Survey
10.0
8 Ratings
17% above category average
Changes to live survey00 Ratings10.08 Ratings
Question design help00 Ratings10.08 Ratings
Multiple question types00 Ratings10.08 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Quiq
-
Ratings
Zoho Survey
10.0
8 Ratings
19% above category average
Survey logic flexibility00 Ratings10.08 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Quiq
-
Ratings
Zoho Survey
10.0
8 Ratings
22% above category average
Response tracking00 Ratings10.08 Ratings
Data export00 Ratings10.08 Ratings
Standard reports00 Ratings10.08 Ratings
Custom reports00 Ratings10.08 Ratings
Analytics00 Ratings10.08 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Quiq
-
Ratings
Zoho Survey
10.0
7 Ratings
15% above category average
Access controls00 Ratings10.07 Ratings
Compliance00 Ratings10.07 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Quiq
-
Ratings
Zoho Survey
9.9
7 Ratings
21% above category average
Vendor-offered crowdsourcing00 Ratings9.95 Ratings
Respondent restrictions00 Ratings10.07 Ratings
Best Alternatives
QuiqZoho Survey
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Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Qualaroo
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Score 6.1 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
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User Ratings
QuiqZoho Survey
Likelihood to Recommend
-
(0 ratings)
10.0
(8 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
QuiqZoho Survey
Likelihood to Recommend
Quiq
No answers on this topic
Zoho
Zoho Survey is everything you need in a survey platform. If you already have the Zoho One suite, it makes a complete replacement for Survey Monkey. I don't think anyone would need this app on a standalone basis, however, mainly because Zoho has a full suite of other apps you should be using on top of Survey.
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Pros
Quiq
No answers on this topic
Zoho
  • Zoho Survey comes with a simple UI and the builder offers many different question types. Its strength may be in simpler or more basic surveys, but it is definitely intuitive enough to design a very in-depth survey. Publishing surveys is again a straightforward process and is easy to do.
  • The piping and logic features provide a better user experience for survey respondents, and are easy to configure within Zoho Survey. New features are always being added to Survey and the resources pages offer great detailed info on how to use the features of Zoho Survey.
  • The integration with other Zoho apps (Zoho CRM, Zoho Analytics, etc.) is a real strength. Zoho has ingeniously created an entire "operating system" for business that integrates all their apps so perfectly. For example, if you send a project survey to a contact you can view their response contextually within the CRM system. So basically, project managers can stay in the CRM and see all Zoho Survey responses from their customers.
  • Survey scoring is a great feature as well!
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Cons
Quiq
No answers on this topic
Zoho
  • I honestly can't think of anything wrong with it (on our end). It does what it needs, and I've never had any issues retrieving surveys received.
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Usability
Quiq
No answers on this topic
Zoho
Zoho Survey is really easy to use. We've used Doodle and Survey Monkey in the past, and Zoho Social is just as easy, if not easier to use.
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Support Rating
Quiq
No answers on this topic
Zoho
Zoho's support is always quick to respond and troubleshoot any issues
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Alternatives Considered
Quiq
No answers on this topic
Zoho
We went with Zoho Survey largely because we use other Zoho products. I did try SurveyMonkey and actually found it a little overwhelming in terms of how much customization you could do with it. Once back with Zoho Survey, having used other Zoho products, I was more comfortable with the way it worked (although Zoho's UI does have its quirks to get used to). Recommended for Zoho Users especially.
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Return on Investment
Quiq
No answers on this topic
Zoho
  • The results obtained have been great in relation to the saving of time and money that we have saved.
  • It's so simple to use, has allowed everyone in the organization to use it, which is great for the contribution that each partner offers.
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ScreenShots

Quiq Screenshots

Screenshot of Customer AI Assistants: By leveraging Generative AI combined with company knowledge and data, customers get answers created directly from data as if they had a human agent helping them.

Agent AI Assistants: Not every question can be answered by AI, so Quiq’s AI-assisted contact center empowers human agents to handle many simultaneous asynchronous conversations across all popular messaging channels.Screenshot of AI Automations: Quiq’s platform can be used to apply AI on demand to any business workflow, such as analyzing incoming emails and routing it more accurately to human agents.Screenshot of Quiq’s AI-powered, multi-channel agent workspace, which is designed for CX leaders and Contact Center Managers. Those who manage agents and the agent experience at enterprise businesses need a robust console for modern channels that will drive speed, efficiency, and agent retention.Screenshot of Quiq’s AI Studio, which is a suite of infrastructure and tools that empowers developers, conversational designers, and CX leaders to create conversational experiences together across the development lifecycle.Screenshot of Integrations: AI Assistants based upon internal knowledge and data integrated can be built through Quiq’s AI Studio. Quiq conversations can be automated with native Quiq Assistants or third-party bots integrated with the Bot API. Through workspace extensions, users can augment agents' workflow with internal data to enable them to execute faster and do their jobs better. Internal systems and business intelligence can be kept up to date with Quiq’s real-time conversation and agent performance data webhooks. Quiq integrates into the largest CRMs.Screenshot of the Quiq AI for CX platform that offers a number of capabilities to drive transformational change in the customer experience.

Zoho Survey Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of