The best tool to do surveys with a very intuitive interface
Edward Carrero | TrustRadius Reviewer
December 20, 2018

The best tool to do surveys with a very intuitive interface

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zoho Survey

Our organization constantly wants to capture the needs of our clients and the best way to do it is through surveys. We have been using this application for the last few years and we have found it to be very versatile and easy to use, everyone in our organization has used it. Its friendly interface and its capabilities have saved us time and money while maintaining excellent quality.
  • It has a large number of surveys that are free and customizable.
  • It is very simple to use, has a user-friendly interface.
  • It has great functions that allow analyzing the results.
  • Connection of the surveys direct to customers is fantastic.
  • The interface is usually very monotonous, They could include more dynamism.
  • It's a little complicated to extract all of the individual responses.
  • The results obtained have been great in relation to the saving of time and money that we have saved.
  • It's so simple to use, has allowed everyone in the organization to use it, which is great for the contribution that each partner offers.
Zoho Survey has great capabilities that make it a very robust application. It is very simple to use, it has a very friendly interface and it is also more economical. It has a free version that allows you to explore its capabilities. It is definitely the best application to do surveys.
  • Employee Surveys
  • Customer Surveys
It is a very flexible tool that we can use in almost all scenarios, for example if we want to value our product through a survey, this tool is the best way to create, share and analyze the surveys. I think that due to its great capabilities it can be adaptable to any scenario. We can use it on mobile devices and it has an option that allows us to work offline.

Zoho Survey Feature Ratings

Survey templates
10
Themes
9
Custom logo/branding
10
Changes to live survey
7
Question design help
9
Multiple question types
9
Survey logic flexibility
10
Response tracking
10
Data export
8
Standard reports
9
Custom reports
9
Analytics
10
Vendor-offered crowdsourcing
8
Respondent restrictions
8
Access controls
9
Compliance
10