Zoho Survey

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Zoho Survey	Score 9.2 out of 10	N/A	Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.	N/A

Pricing

Zoho Survey

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Zoho Survey
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Zoho Survey
Considered Both Products	Zoho Survey John Hinson Administrative Director & Marketing Manager Chose Zoho Survey (Other survey apps were not listed to choose from, so this section is irrelevant). Compared to Doodle or Survey Monkey, Zoho Survey has everything you need in a survey app as part of your Zoho One suite. It can also integrate well with Zoho's other apps to get a more complete … Incentivized Helpful? AG Amy Gray Customer Engagement Specialist Chose Zoho Survey N/A. I don't personally use any other survey program, so I don't have accurate feedback for this section. Incentivized Helpful? Jon Porreca Project Administrator Chose Zoho Survey Google Forms is about as basic as it gets and I use this personally. Typeform seems to be at the complete opposite end of the survey spectrum in that it has one of the best UI's I've ever seen and has so many cool features. I've not ever used Typeform but have evaluated it. … Incentivized Helpful? Edward Carrero Coordinador de Proyecto Chose Zoho Survey Zoho Survey has great capabilities that make it a very robust application. It is very simple to use, it has a very friendly interface and it is also more economical. It has a free version that allows you to explore its capabilities. It is definitely the best application to do … Incentivized Helpful? Verified User Partner Chose Zoho Survey We went with Zoho Survey largely because we use other Zoho products. I did try SurveyMonkey and actually found it a little overwhelming in terms of how much customization you could do with it. Once back with Zoho Survey, having used other Zoho products, I was more comfortable … Incentivized Helpful? Verified User Director Chose Zoho Survey Easy to add to our existing plan with CRM and we really wanted everything under one roof and not multiple software. It's quick and simple and easy to use and does everything we need it to do and great to reflex on after you have serviced a client to see what improvements we … Incentivized Helpful?
Top Pros	Pro User friendly Pro User interface Pro One page
Top Cons	Minus Bit complex Minus Little complicated Minus Little difficult

Features

Zoho Survey

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	Zoho Survey 8.3 8 Ratings 6% above category average
Survey templates	10.07 Ratings
Themes	5.08 Ratings
Custom logo/branding	10.08 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	Zoho Survey 10.0 8 Ratings 15% above category average
Changes to live survey	10.08 Ratings
Question design help	10.08 Ratings
Multiple question types	10.08 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	Zoho Survey 10.0 8 Ratings 18% above category average
Survey logic flexibility	10.08 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	Zoho Survey 10.0 8 Ratings 19% above category average
Response tracking	10.08 Ratings
Data export	10.08 Ratings
Standard reports	10.08 Ratings
Custom reports	10.08 Ratings
Analytics	10.08 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	Zoho Survey 10.0 7 Ratings 18% above category average
Access controls	10.07 Ratings
Compliance	10.07 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	Zoho Survey 9.9 7 Ratings 20% above category average
Vendor-offered crowdsourcing	9.95 Ratings
Respondent restrictions	10.07 Ratings

Best Alternatives
	Zoho Survey
Small Businesses	Square 9 Softworks Score 9.7 out of 10
Medium-sized Companies	Qualaroo Score 6.7 out of 10
Enterprises	Predictive Index Behavioral Assessment Score 9.7 out of 10
All Alternatives	View all alternatives

User Ratings
	Zoho Survey
Likelihood to Recommend	10.0 (8 ratings)
Usability	10.0 (1 ratings)
Support Rating	10.0 (1 ratings)

User Testimonials
	Zoho Survey
Likelihood to Recommend	Zoho Zoho Survey is everything you need in a survey platform. If you already have the Zoho One suite, it makes a complete replacement for Survey Monkey. I don't think anyone would need this app on a standalone basis, however, mainly because Zoho has a full suite of other apps you should be using on top of Survey. Incentivized John Hinson Administrative Director & Marketing Manager Read full review
Pros	Zoho Zoho Survey comes with a simple UI and the builder offers many different question types. Its strength may be in simpler or more basic surveys, but it is definitely intuitive enough to design a very in-depth survey. Publishing surveys is again a straightforward process and is easy to do. The piping and logic features provide a better user experience for survey respondents, and are easy to configure within Zoho Survey. New features are always being added to Survey and the resources pages offer great detailed info on how to use the features of Zoho Survey. The integration with other Zoho apps (Zoho CRM, Zoho Analytics, etc.) is a real strength. Zoho has ingeniously created an entire "operating system" for business that integrates all their apps so perfectly. For example, if you send a project survey to a contact you can view their response contextually within the CRM system. So basically, project managers can stay in the CRM and see all Zoho Survey responses from their customers. Survey scoring is a great feature as well! Incentivized Jon Porreca Project Administrator Read full review
Cons	Zoho I honestly can't think of anything wrong with it (on our end). It does what it needs, and I've never had any issues retrieving surveys received. Incentivized AG Amy Gray Customer Engagement Specialist Read full review
Usability	Zoho Zoho Survey is really easy to use. We've used Doodle and Survey Monkey in the past, and Zoho Social is just as easy, if not easier to use. Incentivized John Hinson Administrative Director & Marketing Manager Read full review
Support Rating	Zoho Zoho's support is always quick to respond and troubleshoot any issues Incentivized John Hinson Administrative Director & Marketing Manager Read full review
Alternatives Considered	Zoho We went with Zoho Survey largely because we use other Zoho products. I did try SurveyMonkey and actually found it a little overwhelming in terms of how much customization you could do with it. Once back with Zoho Survey, having used other Zoho products, I was more comfortable with the way it worked (although Zoho's UI does have its quirks to get used to). Recommended for Zoho Users especially. Incentivized Verified User Anonymous Read full review
Return on Investment	Zoho The results obtained have been great in relation to the saving of time and money that we have saved. It's so simple to use, has allowed everyone in the organization to use it, which is great for the contribution that each partner offers. Incentivized Edward Carrero Coordinador de Proyecto Read full review
ScreenShots