Raiseaticket vs. Spiceworks Help Desk
Raiseaticket vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Raiseaticket | N/A | Raiseaticket is a 100% free web-based helpdesk solution. The vendor says it has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations. Simplicity is the ultimate in… | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Raiseaticket | Spiceworks Help Desk | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Raiseaticket | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Raiseaticket | Spiceworks Help Desk | |
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Likelihood to Recommend | 9.0 (3 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Raiseaticket | Spiceworks Help Desk | |
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Likelihood to Recommend | Fonicom Ltd | Spiceworks Ziff Davis |
Pros | Fonicom Ltd | Spiceworks Ziff Davis |
Cons | Fonicom Ltd | Spiceworks Ziff Davis |
Likelihood to Renew | Fonicom Ltd No answers on this topic | Spiceworks Ziff Davis |
Usability | Fonicom Ltd No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | Fonicom Ltd No answers on this topic | Spiceworks Ziff Davis |
Support Rating | Fonicom Ltd No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | Fonicom Ltd No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | Fonicom Ltd | Spiceworks Ziff Davis |
Return on Investment | Fonicom Ltd | Spiceworks Ziff Davis |
ScreenShots |