Raklet Community & Membership Management Software vs. Webex Events (formerly Socio)

Raklet Membership Management Software is most suitable for membership-based organizations like ourselves. If you want to create different membership plans and restrict some of the content for your paid members, Raklet can definitely be helpful. Also, our members were never this engaged before we decided on the solution. The membership management is off the hook; we can see all the activities of our members, and we don't need to manually correct their information, as they are able to update themselves. But if you want to sell physical goods to your members, you would need to use another marketing base besides Raklet Membership Management Software. We were able to go through, as we restricted some pages only to our paid members.

WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner

Incentivized

• Membership management
• Great customer service
• Value for money is off the chain
• All the necessary features are included

• It has quite a few optional and customizable features that can be utilized.
• It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
• It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.

Incentivized

• An online store would be nice
• Separate section for newsletter subscriptions
• More payment getaway options

• Sometimes I feel like it uses too many resources and makes my computer go slower
• Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
• The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels

Incentivized

Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.

Incentivized

Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.

Incentivized

Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.

Incentivized

We also evaluated those products before moving on with Raklet Membership Management Software. I would say the main problem is that these products are well-pronounced among membership management softwares. For this reason, first, their interfaces looked outdated and boring, and we would like to have a better landing page to promote our readers to visit our website. Secondly, they are not as flexible as we like them to be. Most of the other solutions offered one-for-all; we didn't feel like using them because we wanted something special and customized.

We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.

• Increased efficiency
• Affordable CRM solution
• Promote people to subscribe at our pages

• By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
• The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
• The live streaming of the conducted event ensure a wide coverage and minimal resources are required.

Incentivized