TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Recurly

Please fill out the form below to get in touch.

Recurly

Connect with Recurly

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Recurly so that Recurly and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Recurly

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.N/A

    Tegus

    Score10 out of 10
    N/ATegus is a company intelligence platform for key decision makers, supporting institutional investors, corporations, and consultancies through their database of primary and market information. Tegus is a research platform that streamlines access to public financials while helping users understand customer perspectives, competitive landscapes, core business challenges and the drivers behind company data.N/A
    Pricing
    RecurlyTegus
    Editions & Modules
    Elite
    Custom Quote
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    RecurlyTegus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    RecurlyTegus
    Considered Both Products
    Recurly
    No answer on this topic
    AlphaSense
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    RecurlyTegus
    Financial Research
    Comparison of Financial Research features of Recurly and Tegus
    Feature
    Recurly
    -
    Ratings
    Tegus
    9.5
    1 Ratings
    26% above category average
    Industry-Specific Information00 Ratings10.01 Ratings
    Search Tools00 Ratings9.01 Ratings
    Best Alternatives
    RecurlyTegus
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    S&P Capital IQ
    Score7.5 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    S&P Capital IQ
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RecurlyTegus
    Likelihood to Recommend
    8.4
    (25 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    RecurlyTegus
    Likelihood to Recommend
    Recurly
    Recurly is great for tracking transactions and reviewing payment method declines. The platform is extremely helpful when dealing with scenarios where someone believes they have been fraudulently charged for the product. Recurly allows for transaction filtering, which is very helpful when trying to find possibly fraudulent charges very easy. If expecting precise, detailed information about a card decline, Recurly would not be very helpful.
    Incentivized
    Read full review
    AlphaSense
    Tegus is very well suited for equity analysts (buy or sell-side) that are looking to get a better understanding of the business fundamentals for a company under coverage. I am a generalist, so I have a good understanding of what the financials of a company. Using my analysis, I can form a general investment thesis. However, being a generalist, I generally lack a good understanding of the nuances of a given company/industry. Therefore, I have used Tegus to locate experts to help me identify where the financial analysis may be different at a given company because of a specific nuance to the company and/or industry in which it operates. Tegus is less appropriate as the foundation for an investment thesis. While speaking to experts is good, all candidates are generally biased in some way. For example, current employees generally don't bad mouth their own company, while employees of peer companies are more willing. Therefore, I do not feel that Tegus experts are good to base an investment thesis off of, but more to provide additional color to what I am seeing in the financials of a company.
    Incentivized
    Read full review
    Pros
    Recurly
    • It handles 1:1 and 1:many accounts to subscription set up.
    • It has a good billing customization option (cadence, pricing, etc.)
    • Can easily set up a customer account and invoice - billing link can be generated so no need to take credit card info over chat, phone, or email.
    • Great and responsive customer support.
    • Supports multi-language.
    Incentivized
    Read full review
    AlphaSense
    • Tegus provides access to a number of high-quality industry experts. I have done a number of expert calls in various industries and from various areas within similar industries and I feel that they have been able to locate experts that are knowledgeable in the relevant area that I am looking into.
    • Tegus has a large library of expert transcripts to choose from. The library of transcripts is really useful, as it can save a lot of time when trying to learn about a given company and/or industry. The library prevents me from having to schedule as many expert calls, so this ultimately saves me a lot of time. Also, I feel the library is not weighted to one particular area (i.e., tech) but is very evenly split.
    • Tegus is very efficient when finding candidates to interview. When locating particular candidates, Tegus will allow me to send them screening questions which helps to gauge how relevant and expert's knowledge is to my search. Also, Tegus will send me old transcripts of the potential experts which helps me to identify their bias or level of expertise beforehand. This is a time-saver as it helps to screen out candidates who may not be as helpful to my search.
    Incentivized
    Read full review
    Cons
    Recurly
    • I really can't think of any shortcomings on Recurly because they have tried to cover all bases well. However, I believe that pricing could be little competitive because Recurly can become quite expensive when you have acquired a good number of subscribers. So apart from price, there are no shortcomings I can think of on product side.
    Incentivized
    Read full review
    AlphaSense
    • Tegus could aggregate the transcripts a little differently where users can search by industry and/or sub-industry. Currently, searches are only done by company. However, if I am new to an industry, I may not know other companies in the industry. By allowing me to search by industry/sub-industry, I could identify those companies and read expert transcripts that could ultimately relate to the company that I am researching,
    • Tegus could provide a regular e-mail (i.e. daily or weekly) that would alert me to new transcripts either by company or by industry. This could help me stay on top of the companies that I follow without having to go to the website each time. Main benefit to user is having a deeper understanding of the companies I am researching as well as time saved from having to go back to the website.
    • Tegus could make sure candidate responses to screening questions are a little more detailed. Screening questions are nice in general, as they help identify a potential candidates fit with the user's search. However, some candidates do not provide a lot of information to the screening questions. Thus, Tegus could encourage candidates to have to provide a certain number of sentences to screening questions to help the user get a better understanding of the candidates knowledge.
    Incentivized
    Read full review
    Likelihood to Renew
    Recurly
    I believe we would continue to use Recurly because they have shown that they are continually improving their software, and they listen to their customers
    Incentivized
    Read full review
    AlphaSense
    No answers on this topic
    Usability
    Recurly
    Recurly is very good at showing all the data we need to see on a day to day basis. Keeping track of invoices and subscriptions across many markets helps us see the overall map of our business operations. Our representatives that do not work in billing can easily understand from viewing the platform of our progress.
    Incentivized
    Read full review
    AlphaSense
    No answers on this topic
    Support Rating
    Recurly
    They have always been quick to respond and help. I love their chat feature at the bottom right-hand corner of the platform.
    Incentivized
    Read full review
    AlphaSense
    No answers on this topic
    Alternatives Considered
    Recurly
    Recurly does a much better job at handling subscription payments than QuickBooks Online. We only use QuickBooks Online when we have a client who cannot pay via credit/debit card. In those cases, we send out automatic invoices via QuickBooks Online instead. 95% of our clients are processed through Recurly.
    Incentivized
    Read full review
    AlphaSense
    I have used competing expert network firms like GLG, Guidepoint and Silverlight. GLG has a very good network of experts, which may be on par or better than Tegus. However, GLG did not have a transcript library to search through and they were very expensive. The lack of a transcript library is a big deal to me, as it results in having to schedule multiple calls, which takes up a lot of time. Guidepoint was slightly lower cost and had a good candidate pool. From memory, the pool of candidates was not as good as GLG, but good enough for how I used the service. Similarly, though, there was not a library of expert transcripts. Silverlight is the Ryanair/Spirit Airlines/Greyhound of expert networks...they will get you expert calls but the whole process is terrible. Pool of candidates is not good. They will nickel and dime you to no end. Website is difficult to use. Not worth using at all!
    Incentivized
    Read full review
    Return on Investment
    Recurly
    • Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
    • Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.
    Incentivized
    Read full review
    AlphaSense
    • Tegus ultimately has helped me increase my hit rate on ideas that I have published on. By helping me get a better understanding of a Company's fundamentals or relevant industry fundamentals, Tegus helps me make better investment decisions.
    • Tegus has increased the number of investment ideas that I generate. Given my main responsibility is to generate investment ideas, I am focused on making my research process as efficient as possible. In so doing, Tegus has increased the efficiency of my process by making the expert transcript library available. This is a key reason that I use Tegus.
    • Tegus has helped me to broaden my knowledge base more efficiently. By having transcripts where a subject company is mentioned but not the main focus of the interview, I learn how my subject company will impact other industries or where the company is also relevant. This helps to broaden my knowledge base outside of the standard focus for a given company.
    Incentivized
    Read full review
    ScreenShots

    Recurly Screenshots

    Screenshot of Payments with smart routing to improve transaction success rates and conversions by offering a variety of payment methods, such as credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay, and ACH.Screenshot of The flexible ways to configure subscription billings workflows, and automate recurring invoicing based on the subscription parameters.Screenshot of Automated dunning communications to increase collection effectiveness. Configurable across period and timing, if the payment is past due or declined, selected and personalized dunning campaign launch.Screenshot of The features to set up and test different products, plans, and pricing options, plus promotional tools like free trials, coupons, and gift subscriptions and cards to attract more customers.Screenshot of Recurly analytics, which provides a 360° view into the health of a subscription business's plan performance, churn trends, campaigns results, financial metrics. These inform decisions for business growth.