Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.
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Thermo Fisher SampleManager LIMS
Score10 out of 10
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Thermo Fisher Scientific supports laboratory research with supplies and equipment but also software; the Thermo Fisher SampleManager LIMS is a widely used laboratory information management system dedicated to data and resource management, as well as automation and operational support.
Recurly is great for tracking transactions and reviewing payment method declines. The platform is extremely helpful when dealing with scenarios where someone believes they have been fraudulently charged for the product. Recurly allows for transaction filtering, which is very helpful when trying to find possibly fraudulent charges very easy. If expecting precise, detailed information about a card decline, Recurly would not be very helpful.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
While being an active user at MTF, LIMS was great in being able to complete testing and other daily tasks that would have taken much longer without this system. It enabled a great overall satisfaction to be able to pinpoint who performed each task based on time stamping and avoided many errors regarding lot numbers, expiration dates, and equipment IDs. Thus, being able to validate and report data out to other departments was ALOT faster, which is highly important being that much of our testing was heavily time sensitive and crucial to sustaining life. However, although LIMS improved the companies overall effectiveness and efficiency, it had some minor issues that created more than one problem. Being that I am no longer employed at MTF, time studies performed utilizing LIMS while testing resulted in the loss of five positions within the laboratory. It's great that it's so fast, but caused controversy by eliminating employees who were highly proficient while using the LIMS software. Also during usage, it would crash numerous times, which would either delay the input of data or completely wipe it out. On several occasions, we risked having to declare deviations on the fact that data was permanently deleted and never to be able to be retained again. This also resulted in a loss of millions of dollars due to tissue and bone samples being thrown away because there was no data to support they were able to be used in surgeries.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I really can't think of any shortcomings on Recurly because they have tried to cover all bases well. However, I believe that pricing could be little competitive because Recurly can become quite expensive when you have acquired a good number of subscribers. So apart from price, there are no shortcomings I can think of on product side.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
LIMS can be an extremely slow system if not updated to the most current version, which can also cause the system to crash in the midst of recording/testing.
Disables certain features to be accessible depending on user status.
Does not always adhere to set protocols or standards made for specific data input.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I believe we would continue to use Recurly because they have shown that they are continually improving their software, and they listen to their customers
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Recurly is very good at showing all the data we need to see on a day to day basis. Keeping track of invoices and subscriptions across many markets helps us see the overall map of our business operations. Our representatives that do not work in billing can easily understand from viewing the platform of our progress.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Recurly does a much better job at handling subscription payments than QuickBooks Online. We only use QuickBooks Online when we have a client who cannot pay via credit/debit card. In those cases, we send out automatic invoices via QuickBooks Online instead. 95% of our clients are processed through Recurly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Thermo Fisher Scientific LIMS is fantastic in that it has a wide range to store and change data regarding instrumentation, reagents, equipment, materials, and testing layouts. Information can be backed up for quite some time, which is great in the instance that data needs to be pulled immediately, regardless when it was last accessed. It also enables testing to follow a better flow through following the way in which the set up is displayed within the LIMS system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
