RemoteCall PC/Mobile/Visual vs. RemotePC

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RemoteCall PC/Mobile/Visual
Score 9.7 out of 10
Enterprise companies (1,001+ employees)
RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…
$30
per installation
RemotePC
Score 8.7 out of 10
N/A
RemotePC is a remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to remote computers to work from home or anywhere. RemotePC lets the user access remote computers directly via the web, with no software installation required. Includes plans for consumers, small businesses, and large enterprises. IT Technicians can take advantage of RemotePC HelpDesk to connect…
$39.50
per year 1 License, 2 Computers
Pricing
RemoteCall PC/Mobile/VisualRemotePC
Editions & Modules
RemoteCall Server
30k+ USD
per installation
RemoteCall PC
59.90 / month
per seat
RemoteCall PC + visual
74.90 / month
per seat
RemoteCall PC + mobile
79.90 / month
per seat
RemoteCall PC + mobile + visual
129.90 / month
per seat
Consumer
$39.50
per year 2 computers
SOHO
$59.50
per year 5 computers
SOHO
$79.50
per year 10 computers
HelpDesk
$99.50
per year unlimited computers
Team
$299.50
per year 50 computers
Enterprise
$599.50
per year 100 computers
Offerings
Pricing Offerings
RemoteCall PC/Mobile/VisualRemotePC
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.RemotePC offers regular first year discounts for all plans.
More Pricing Information
Community Pulse
RemoteCall PC/Mobile/VisualRemotePC
Top Pros

No answers on this topic

Features
RemoteCall PC/Mobile/VisualRemotePC
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RemoteCall PC/Mobile/Visual
-
Ratings
RemotePC
9.4
23 Ratings
13% above category average
Screen sharing00 Ratings9.723 Ratings
File transfer00 Ratings9.718 Ratings
Instant message00 Ratings9.611 Ratings
Over-the-Internet remote session00 Ratings9.723 Ratings
Initiate remote control from mobile00 Ratings8.815 Ratings
Remote management of servers & workstations00 Ratings9.615 Ratings
Remote Active Directory® management00 Ratings8.46 Ratings
Centralized management dashboard00 Ratings9.19 Ratings
Session record00 Ratings9.611 Ratings
Annotations00 Ratings9.56 Ratings
Multi-platform remote control00 Ratings9.715 Ratings
Best Alternatives
RemoteCall PC/Mobile/VisualRemotePC
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Score 9.8 out of 10
Medium-sized Companies
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Score 8.9 out of 10
NinjaOne
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Score 9.3 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 8.4 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RemoteCall PC/Mobile/VisualRemotePC
Likelihood to Recommend
10.0
(1 ratings)
9.8
(24 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
9.1
(4 ratings)
User Testimonials
RemoteCall PC/Mobile/VisualRemotePC
Likelihood to Recommend
Rsupport
There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.
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IDrive
While at the office, I needed documents from my home PC. I was able to use the browser at the office to access my home PC, grab the document and download it. You can also browse the web from work via your home PC, if you know what I mean. Framerates are great, so it felt natural the whole time. Also the app works on Android without any issues
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Pros
Rsupport
  • low cost.
  • fast access.
  • Remote mobile service.
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IDrive
  • It installs well using common sense (which is not common)
  • It is easy to use
  • It is easy to setup unique encryption keys for maximum security for each system in your dashboard
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Cons
Rsupport
  • They need to invest more in advertising.
  • Fewer users than competitors.
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IDrive
  • It would be good if the software can display the status of the remote computer, such as whether it is in an active session, in the login screen.
  • No disable for RemotePC Host without knowing the password.
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Likelihood to Renew
Rsupport
No answers on this topic
IDrive
I still find value in this tool. If I needed to increase computers supported, I would need to revaluate pricing concerns.
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Usability
Rsupport
No answers on this topic
IDrive
Even though there are tools that i have not used, the ones that I do are 100% effective and easy to use. so Why not?
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Alternatives Considered
Rsupport
RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.
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IDrive
Although TeamViewer stands as the top product for remote support, the same goes for its pricing. A small business like ours wouldn't be able to afford software like TeamViewer and we would never be using most of its features. On the other end, Splashtop is an affordable option, but its deployment is a little too complicated. RemotePC was our choice, with an easy deployment process and a pricing program that's easy to understand and within our budget.
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Return on Investment
Rsupport
  • Saved a lot of time and money.
  • Low cost.
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IDrive
  • Zero friction remote access on demand
  • Very competitive priced
  • Saving 2 hours travel time per session
  • Saving 30 min reporting per session
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ScreenShots

RemoteCall PC/Mobile/Visual Screenshots

Screenshot of PC supportScreenshot of Mobile supportScreenshot of Visual supportScreenshot of Remote support work-from-homeScreenshot of RemoteCall WebViewer

RemotePC Screenshots

Screenshot of Screenshot of Screenshot of