RemotePC - Affordable, Fast and Easy Solution for Remote Support
December 08, 2022

RemotePC - Affordable, Fast and Easy Solution for Remote Support

Josue Jesus | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with RemotePC

We run our distribution business operations in 3 different states (MA, FL and TX) and we heavily rely on remote desktop software to support the users with their daily operations, as well as apply scheduled maintenance (software installations and updates, upgrades, etc.), and emergency maintenance in our equipment (computers, routers, modems, printers, scanners), too.

Pros

  • Reliable Remote Desktop
  • Fast and Stable Remote Connection
  • Seamless Update of the Software

Cons

  • Faster File Transfers
  • Easier Password Management Tool
  • Easier Licensing
  • Remote desktop access.
  • File Transfer
  • Remote Printing
  • Effective Decrease of Cost of Travels
  • Immediate Response and Repair of Issues
  • Immediate Interaction With Our Users
Although TeamViewer stands as the top product for remote support, the same goes for its pricing. A small business like ours wouldn't be able to afford software like TeamViewer and we would never be using most of its features.
On the other end, Splashtop is an affordable option, but its deployment is a little too complicated.
RemotePC was our choice, with an easy deployment process and a pricing program that's easy to understand and within our budget.

Do you think RemotePC delivers good value for the price?

Yes

Are you happy with RemotePC's feature set?

Yes

Did RemotePC live up to sales and marketing promises?

Yes

Did implementation of RemotePC go as expected?

Yes

Would you buy RemotePC again?

Yes

Our experience has shown that choosing RemotePC as our main Remote Desktop software was the right decision. We currently use RemotePC to support our employees (in both office and mobile operations) with their daily needs. We connect to their computers (desktops and notebooks) and execute the maintenance (scheduled and emergency support, as well). We update and upgrade their software and ensure that everything runs smoothly on their end.

RemotePC Feature Ratings

Remote Administration
10.0
Screen sharing
10
File transfer
10
Instant message
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Multi-platform remote control
10

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