Replicon Polaris PSA vs. SmartSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Replicon Polaris PSA
Score 7.3 out of 10
N/A
Replicon Polaris PSA is a professional services automation platform containing project management, expense tracking, and billing features, from Replicon headquartered in Redwood City, California.N/A
SmartSuite
Score 6.3 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Pricing
Replicon Polaris PSASmartSuite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Replicon Polaris PSASmartSuite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Replicon Polaris PSASmartSuite
Top Pros
Top Cons
Features
Replicon Polaris PSASmartSuite
Project Management
Comparison of Project Management features of Product A and Product B
Replicon Polaris PSA
-
Ratings
SmartSuite
4.9
19 Ratings
42% below category average
Task Management00 Ratings5.519 Ratings
Resource Management00 Ratings5.318 Ratings
Gantt Charts00 Ratings4.915 Ratings
Scheduling00 Ratings5.117 Ratings
Workflow Automation00 Ratings5.318 Ratings
Team Collaboration00 Ratings5.519 Ratings
Support for Agile Methodology00 Ratings5.519 Ratings
Support for Waterfall Methodology00 Ratings1.01 Ratings
Document Management00 Ratings5.318 Ratings
Email integration00 Ratings5.318 Ratings
Mobile Access00 Ratings5.318 Ratings
Timesheet Tracking00 Ratings5.015 Ratings
Change request and Case Management00 Ratings5.117 Ratings
Budget and Expense Management00 Ratings5.116 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Replicon Polaris PSA
-
Ratings
SmartSuite
3.7
16 Ratings
67% below category average
Quotes/estimates00 Ratings4.915 Ratings
Invoicing00 Ratings1.01 Ratings
Project & financial reporting00 Ratings4.915 Ratings
Integration with accounting software00 Ratings4.110 Ratings
Best Alternatives
Replicon Polaris PSASmartSuite
Small Businesses
Atera
Atera
Score 8.8 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Replicon Polaris PSASmartSuite
Likelihood to Recommend
10.0
(4 ratings)
5.5
(19 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
1.5
(2 ratings)
Support Rating
-
(0 ratings)
1.5
(2 ratings)
Implementation Rating
-
(0 ratings)
1.5
(2 ratings)
User Testimonials
Replicon Polaris PSASmartSuite
Likelihood to Recommend
Replicon Inc
It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
Read full review
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
Read full review
Pros
Replicon Inc
  • Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
  • It's so easy use & maintain.
  • Support team is really impressive, seem to know their product.
  • Reporting is a breeze.
Read full review
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Cons
Replicon Inc
  • Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
  • Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
  • There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
  • Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
Read full review
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Likelihood to Renew
Replicon Inc
No answers on this topic
SmartSuite
I have a great expereance
Read full review
Usability
Replicon Inc
No answers on this topic
SmartSuite
This is beta software without support. Nobody works at this company.
Read full review
Support Rating
Replicon Inc
No answers on this topic
SmartSuite
They have a great tutorial and a lot of hits during the work process
Read full review
Implementation Rating
Replicon Inc
No answers on this topic
SmartSuite
That's easy. Just try
Read full review
Alternatives Considered
Replicon Inc
We used to track time on JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
Read full review
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
Read full review
Return on Investment
Replicon Inc
  • No negative; we just use it for timesheets.
Read full review
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
ScreenShots

SmartSuite Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of