What users are saying about
7 Ratings
7 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

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It is convenient for following up with potential clients, but it is not so well-suited for the marketing emails such as digests that require a bit more pictures and "prettiness." However, like I mentioned in the previous questions - it gets its job done and the emails are simple and in your contact's inbox
Zee Gimon profile photo

Pros

  • One of the best features: the emails are simple but they get into the inbox instead of going to "Promotions" or "Spam" or else. Mission accomplished!
  • It is very user-friendly and doesn't take much time to understand how everything works. It is very intuitive.
  • Reports are great - both visually and data-wise. You can see information and analytics for your own campaigns as well as the team performance.
  • We love templates and the ability to create a template for the team within minutes.
Zee Gimon profile photo

Cons

  • There's not much editing options in terms of the email design, but it's not really a con since it allows the emails to get through picky Gmail and other email providers' filters.
Zee Gimon profile photo

Support

Reply8.0
Based on 1 answer
I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
Dailius Wilson profile photo

Alternatives Considered

We've used MailChimp's email chain automation but they don't work as well as Reply.io when you need a plain text email to write to your contact. Our Business Development Managers are happier with Reply.io and say it has met their needs a lot better than the instruments that were previously available to them
Zee Gimon profile photo

Return on Investment

  • Reply.io has been a lot more effective than MailChimp in terms of the follow-ups for the email chains. We use them to contact the people who said they wanted to do business with us and MailChimp's emails usually went to Promotions on Gmail. With Reply.io, we overcame this problem and the open rate improved 30%.
Zee Gimon profile photo

Pricing Details

Reply

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Reply Editions & Modules
Reply
Edition
Individual
$251
Business
$2002
1. per user
2. 3 users
Additional Pricing Details