Highly composed sales engagement platform offering good value for money
September 22, 2021

Highly composed sales engagement platform offering good value for money

Kevin Koufos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Reply

We have been using Reply as a Sales Engagement Platform in our company. Ever since we began using the software it has worked as a significant and pronounced solution for automating different kinds of follow-ups, regarding outreach campaigns that include different kinds of backlink outreach campaigns and co-marketing campaigns. So far we have had a spectacular time with the software. It has been working efficiently in some of the departments of our organizations with great zeal. Also, I find the support of Reply to be very good and quick. Reply is always there in a timely manner to give out the best replies.
  • This product gives me the liberty to very easily and freely navigate all things on my own, which does not require many skills to start working.
  • This product gives us the leverage of creating our own tailored and personalized templates for our teams in just a matter of minutes.
  • This program is so automated that it performs everything on its own from LinkedIn to email search, to even booking meetings.
  • I found the onboarding process pretty great and efficient. I am really happy with the overall customer support. They are some of the nicest people I have met who are there to willingly help me at any time of need and problem.
  • Their usability is also hands down very good. However, I find their user interface to be slightly less user-friendly, so there is some degree of scope in the improvement of their user intuitiveness and user-friendliness.
  • Firstly, the software is not very easy to set up. Initially, it could be challenging for beginners to start.
  • Secondly, with this platform, you are unable to interrelate it to any other platform in a simpler and easier way.
  • Email integration is effective.
  • Templates.
  • Content management.
  • CRM is amazing.
  • The software works great without any hiccups or discrepancies.
  • This product has definitely saved a lot of time and energy that we would have otherwise spent on different mass email campaigns.
  • It has also helped us gain different insights on our several and multiple outbound business efforts.
Reply is a very good and widely known platform. I find it to be a lot more sophisticated and composed. I believe this tool works great for both large and small companies, which makes it stand out. There are so many other tools that work great, but they are restricted to the type and size of certain companies. With Mailchimp the email chain automation was not up to the mark and we faced a lot of problems due to it. However, Reply has solved all those issues.

Do you think Reply delivers good value for the price?

Yes

Are you happy with Reply's feature set?

Yes

Did Reply live up to sales and marketing promises?

Yes

Did implementation of Reply go as expected?

Yes

Would you buy Reply again?

Yes

Pobuca, Jumio, Freshdesk Messaging (Formerly Freshchat)
I find this tool to be the best and most precise Sales Engagement Software that is currently available on the market. [Reply] has some great automation tools that so beautifully keep all the leads on track, which can easily create content and even lead to a better presence in the market arena. Hence, with all that being said, I highly recommend this software to businesses, especially to implement within their Sales and Marketing teams.