ReputationStacker vs. ShortStack vs. Woobox

ReputationStacker is extremely well designed for multi-location practices that care about improving and protecting their online reputation and visibility in local search engine results (which is extremely important for our business). It makes it easy to consistently generate reviews for each location and address issues that patients have before they become bigger problems. If you’re looking for an all-in-one marketing platform, this isn’t that. It's just focused on online reputation and reviews and it does that really well (instead of trying to do everything).

I love ShortStack's customer support. For the most part, they are available immediately through chat and respond to email inquiries within a very reasonable timeframe. As a longtime customer, they have accommodated my needs. Their platform is set up for all users - whether you are not very tech-savvy or an IT person, you can find ways to utilize your skills.

Incentivized

I use Woobox for a poll/voting competition and I found it very helpful as it gathers the audience data very efficiently and provides the results in a very smart way. Woobox provides very limited features in the free version one cannot judge the capabilities of this excellent platform unless they purchase it.

Incentivized

• Online reputation management for multiple locations of our business
• Review generation for all of our clinics (with a focus on Google reviews)
• Responding to reviews at scale
• Review and reputation reporting

• Easily select Facebook Comment Content entries
• Create custom contest landing pages with ease
• Customer support team is very friendly and helps out

Incentivized

• Woobox makes it easy to create a variety of promotions in their platform.
• The technology is intuitive to use and allows for a lot of customization.
• Woobox has a support team that is quick to respond and help.

Incentivized

• Adding additional locations of our business wasn't obvious at first, but when I figured out how to do it it was easy after that.

• No API integration for email collection in real-time to major ESPs such as Responsys.

• Having an easier way to creative pictures for splash pages
• It gets a little complicated trying to add extra entry questions

I constantly use the product and they are continually evolving and developing new tools. The customer service is also US based and very efficient to address issues or questions.

We had our marketing person set it up, and now it automatically gets us Google reviews. It couldn't be easier.

It is very intuitive and provides all necessary fields to begin promotions even if you have no graphic or programming skills

I have never noticed it down.

It is very fast. The only thing that has taking any sort of time is when it imports photos or videos from platforms such as Instagram or Twitter. But this is more due to refresh rates than the actual program.

I had a question about how to add new locations and the support team got back to me immediately and showed me how to do it.

They have always answered the phone in person and been able to answer question or resolve issues same day. Not open 24 hrs.

Easy to integrate with existing Facebook account.

ReputationStacker is all about on reviews and customer experience. It's not trying to be more than that and add a bunch of other features that we either wouldn't use or are already part of the other tools that we use

They’re similar, but not the same type of product. Both offer great flexibility for a business.

Incentivized

To be honest, I prefer Rafflecopter over Woobox. Good product, but I feel like Rafflecopter has more to offer the user.

Incentivized

• We pay $99 per month per location and our clicks and calls on our Google Business profiles have gone up a lot since we started using ReputationStacker. One additional new patient per month more than covers the cost of it, and it helps us get way more than one new patient each month at each location. I'd estimate we get a minimum of 5 or 6 new patients a month per location because of ReputationStacker.

• Fan engagement increase

Incentivized

• ROI was great. People remembered our company and products after the contests. This of course has to do with how much money you spent promoting, but I think Woobox made it a simpler process for people to enter a contest.