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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Responsive

    Score8.9 out of 10
    N/AResponsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.N/A
    Pricing
    Responsive
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Responsive
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Responsive
    Considered Both Products
    Responsive (formerly RFPIO)
    Chose Responsive
    I didn't select a tool, so I'm not sure what else is available in the market beyond Loopio, which we used previously. It's been at least 2 years since I last used Loopio, so it might be inaccurate at this point, but Responsive's AI seems much better at providing a specific …
    Incentivized
    Chose Responsive
    While others have had a good experience with Qvidian, we unfortunately did not. Our questions were never answered by our Qvidian rep, as we used it the platform had no AI capabilities, and we had very low usage. It didn't serve our needs. Responsive has been incredible in their …
    Incentivized
    Chose Responsive
    Loopio wasn't able to scale with us at the time. It couldn't import 50% of the documents we were seeing. Responsive imports them all. The reporting in Loopio at the time was also subpar. There wasn't a completed status, so that was a showstopper for us being able to generate …
    Incentivized
    Chose Responsive
    more collaborative and interface intuitive
    Incentivized
    Chose Responsive
    Responsive is integral to how we work, replacing it was never an option due to how embedded we are with the platform.
    Incentivized
    Chose Responsive
    Responsive is more user-friendly, has better content library management, and offers better configuration and mapping.
    Incentivized
    Chose Responsive
    Better, with Loopio not far behind based on a qual and quant assessment at the time of choosing
    Incentivized
    Chose Responsive
    Loopio is proposal management "lite" and seems to spend more on marketing than product upgrades.
    Incentivized
    Chose Responsive
    Responsive has better UI and pricing
    Incentivized
    Chose Responsive
    RFPIO has outstanding, responsive, helpful customer support located in the US in Oregon. Support techs go the extra mile to help with basic issues and functionality training. Same-day support response and problem resolution are the norms. The system is also very user-friendly …
    Incentivized
    Chose Responsive
    RFPIO's licensing model is a bit different from others which worked better for our organization. Rather than licensing by a number of users, it's licensed by the active project. This allows us to add multiple users that are responsible for reviewing and updating content without …
    Incentivized
    Chose Responsive
    Unfortunately, I have not had the opportunity to use or evaluate other products like RFPIO. When I was hired, my company had just purchased our RFPIO software.
    Incentivized
    Chose Responsive
    I greatly prefer RFPIO over Loopio. It's a much cleaner interface and the searchable library is amazing.
    Incentivized
    Chose Responsive
    We are a small proposal team, with a large group of resources who support our responses. Responsive is easy to use for internal and external users, doesn't require extensive onboarding for new users, and is constantly adding new capabilities and enhancements to make the product …
    Incentivized
    Chose Responsive
    Similar feature sets. No in-depth comparisons yet.
    Incentivized
    Chose Responsive
    Qvidian, as I remember it, was clunky and difficult to use. Not user friendly at all.
    Incentivized
    Chose Responsive
    N/A
    Incentivized
    Chose Responsive
    I have not seen another tool in the market that is collaborative or intuitive. Those features are very impressive.
    Incentivized
    Chose Responsive
    I've only used RFPIO to compile responses to RFPs, and I've only used Scout RFP to respond to RFPs issued within Scout (i.e., the customer sent us an RFP without Scout RFP and asked the response and all communication to go through Scout RFP).

    As such, I've used two tools, but …
    Incentivized
    Chose Responsive
    At the time, three years ago, we evaluated Loopio as an alternative to RFPIO. Loopio didn't have the same resources as far as dynamic branding, content segmentation ability and was less price competitive than RFPIO. RFPIO also has an unlimited user model where you are not …
    Incentivized
    Chose Responsive
    I was not involved in the process of selecting RFP360 for our firm, so I am largely unfamiliar with competitors. I am, however, quite pleased with RFP360 as a user, and am confident that my colleagues who were responsible for making the decision were thorough and discerning.
    Incentivized
    Chose Responsive
    None, RFP360 is the first and the last one we will use always. It is the best, I am not sure of other competitors but I have zero desire to even look for them. Everything you need is inside this one software, and if you have past RFPs you can juggle in, it is an absolute breeze …
    Incentivized
    Chose Responsive
    It was the only one that had a content library that was separate from the main system. Initially, we were only looking for a content library, but we ultimately went with the full RFP360 system and will move to implement more tools in the future. We stopped looking at other …
    Incentivized
    Chose Responsive
    • RFP360 - We used this tool for three years and it was a great first step/upgrade from a searchable Google doc. We decided to start evaluating other systems for a couple of reasons:
      • RFP360 is an end-to-end tool for RFP requestors and responders. We felt they were more focused on …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    34 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    User Ratings
    Responsive
    Likelihood to Recommend
    9.3
    (33 ratings)
    Likelihood to Renew
    9.5
    (27 ratings)
    Usability
    10.0
    (1 ratings)
    Support Rating
    9.8
    (17 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    User Testimonials
    Responsive
    Likelihood to Recommend
    Responsive (formerly RFPIO)
    Good use cases: - Responding to RFP's especially generic questions that are asked frequently (company size, product info, security posture) - Delegating approvals or questions to appropriate teams where the AI solution is not well positioned to provide a thorough or complete answer - Reviewing previous RFP documents that have been submitted by previous account teams Bad Use Cases: - Struggles compared to other AI tools with contextual deep questions about product functionality - Doesn't seamlessly integrate with tools where our clients submit RFP and require sign ons.
    Incentivized
    Read full review
    Pros
    Responsive (formerly RFPIO)
    • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
    • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
    • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
    • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
    Incentivized
    Read full review
    Cons
    Responsive (formerly RFPIO)
    • Reporting and Analytics is basic, you can purchase advanced analytics though
    • It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
    • Really great new features, but expensive
    Incentivized
    Read full review
    Likelihood to Renew
    Responsive (formerly RFPIO)
    We'd be sunk without Responsive. The sales motion would slow way down in several places, and that's just unacceptable. AND I love the product. It helps me do my job efficiently. The Responsive team is GREAT. Support is getting better. The Product and Customer Experience Team is so knowledgeable and willing to help with new features and troubleshoot what's going on. It's an all-around great experience. Not to mention starting over - I can't even get my head around that.
    Incentivized
    Read full review
    Usability
    Responsive (formerly RFPIO)
    Very easy to navigate and use. Very intuitive user interface
    Incentivized
    Read full review
    Support Rating
    Responsive (formerly RFPIO)
    If I cannot solve a problem, then I reach out to Support and they are ON IT. They always solve the problem and get back to me immediately with an answer. Our customer support person who is assigned to us (we have had several) are responsive and helpful. We have asked them to sit in on meetings and help socialize the tool.
    Incentivized
    Read full review
    Implementation Rating
    Responsive (formerly RFPIO)
    We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
    Read full review
    Alternatives Considered
    Responsive (formerly RFPIO)
    While others have had a good experience with Qvidian, we unfortunately did not. Our questions were never answered by our Qvidian rep, as we used it the platform had no AI capabilities, and we had very low usage. It didn't serve our needs. Responsive has been incredible in their communication, responses, partnership, and willingness to get our feedback in order to improve the platform
    Incentivized
    Read full review
    Return on Investment
    Responsive (formerly RFPIO)
    • Client Confidence: the use of RFP360 has allowed us to deliver a demonstrably robust process to our clients, providing them a very high level of confidence in the quality of our work.
    • Time Efficiency: RFP360's services provide a great deal of time-saving in the management of virtually the entire RFP process.
    Incentivized
    Read full review
    ScreenShots

    Responsive Screenshots

    Screenshot of a view of the platformScreenshot of an AI generated responseScreenshot of some of the available customer resourcesScreenshot of some of the available integrationsScreenshot of a promotional flyerScreenshot of an example of the AI augmented content management feature