TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ReviewTrackers

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    ReviewTrackers is software that enables businesses to manage, analyze and collect reviews from customers. This solution provides a method for businesses to engage with their customers.

    $49

    Per Month, Per Location

    TurboCAD

    Score9 out of 10
    N/ATurboCAD is 2D and 3D CAD software sold in many different editions, including Deluxe, Expert, and ProPlatinum.N/A
    Pricing
    ReviewTrackersTurboCAD
    Editions & Modules
    Professional Plan
    $49
    Per Month, Per Location
    Enterprise Plan
    $59
    Per Month, Per Location
    No answers on this topic
    Offerings
    Pricing Offerings
    ReviewTrackersTurboCAD
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ReviewTrackersTurboCAD
    Computer-Aided Design Software
    Comparison of Computer-Aided Design Software features of ReviewTrackers and TurboCAD
    Feature
    ReviewTrackers
    -
    Ratings
    TurboCAD
    9.0
    1 Ratings
    18% above category average
    2D Drafting00 Ratings9.01 Ratings
    Rendering and Visualization00 Ratings8.01 Ratings
    Parametric Design00 Ratings9.01 Ratings
    Collaboration and Sharing00 Ratings8.01 Ratings
    Compatibility with other software and formats00 Ratings10.01 Ratings
    Assembly Design00 Ratings10.01 Ratings
    Simulation and Analysis00 Ratings7.01 Ratings
    Documentation and Annotation00 Ratings10.01 Ratings
    Customization and Extensions00 Ratings10.01 Ratings
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    ReviewTrackersTurboCAD
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    Trustpilot
    Score6.8 out of 10
    Onshape
    Score6.4 out of 10
    Medium-sized Companies
    PowerReviews
    Score7.8 out of 10
    Onshape
    Score6.4 out of 10
    Enterprises
    Bazaarvoice
    Score7.6 out of 10
    PTC Creo
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ReviewTrackersTurboCAD
    Likelihood to Recommend
    10.0
    (23 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ReviewTrackersTurboCAD
    Likelihood to Recommend
    ReviewTrackers
    Some key questions would include how many users need to view the reviews, what functionality is given to the various users and how often the reviews need to be delivered. Those were important options for us in choosing this platform. Knowing we could customize the reports for each user was a nice feature.
    Incentivized
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    IMSI Design
    TurboCAD is well suited to a smaller budget, it is by no means the best there is but for the money, it fills the gap. Being an AutoCAD & DraftSight user I find the user interface a little old and the lack of common drafting industry shortcut keys a bit of a hindrance. However this product, TurboCAD gets the job done, other packages like DraftSight do not even come with an active 3D option on the cheaper end, standard license whereas TurboCAD does, even though it's a little clumsy to use.
    Incentivized
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    Pros
    ReviewTrackers
    • Review Trackers has a great support team! Any questions or concerns I had were answered promptly and handled quickly!
    • Review Trackers makes requesting reviews more professional with their customized templates. They also make it easy to direct patients to whichever particular review sites we'd like them to review on.
    • Review Trackers has made monitoring our online traffic and reviews much easier. The dashboard is very user friendly and easy to navigate.
    • Review Trackers is great with their email notifications. I love getting to work and seeing that a new review has been left!
    Incentivized
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    IMSI Design
    • Produces accurate drawings to scale, and with several ways to show the "views" to people in need of them at our factory.
    • Relatively easy to use, once you understand the toolset. You can draw anything with it.
    • Sending files to CNC machine shops to produce parts is easy with this program.
    • Sending to mold making companies works out well. Just ask them what file format they want and TurboCAD can give it to them.
    Incentivized
    Read full review
    Cons
    ReviewTrackers
    • I wish reviews came in immediately. I know there are technical challenges for doing this, but it would allow my team to respond to customers immediately rather than sometimes having to wait until the next day.
    • I'd like to be able to manage users through locations, meaning I want to open a location in the dashboard and manage users from there rather than managing locations from the user management section. This would make it a little easier to make sure that the right users have been assigned to the right locations.
    • Audits of review site URLs set for my locations should be automated. I have to go in every so often to make sure everything is still accurate. If accurate URLs are not set reviews will not be pulled.
    Incentivized
    Read full review
    IMSI Design
    • Some of the load times are lengthy is there a way to streamline this?
    • Path Hatching and Object Trim could use a hot key
    • More intuitive layer management system
    Incentivized
    Read full review
    Likelihood to Renew
    ReviewTrackers
    No complaints. For a great price, we get exactly what we need out of it. Templates for review requests, as well as the ability to monitor the requests coming in and what our patients are saying about our services. It also gives the patients easy access to a direct link to review sites.
    Incentivized
    Read full review
    IMSI Design
    No answers on this topic
    Usability
    ReviewTrackers
    It was super easy to access the dashboard and view everything that was going on. I also love the review request template ... it's great at the end of the week starting to see reviews come in.
    Incentivized
    Read full review
    IMSI Design
    TurboCAD does all of the things we need it to do and some. The wide variety of options to create specificity in each of our projects is a large plus. The reason it was given a 9 is because the learning curve can be a little steep and sometimes certain processes are not as intuitive as they could be
    Incentivized
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    Support Rating
    ReviewTrackers
    They are always there when I need them, and there has never been an issue with the support team. They are prompt with their responses and always very polite and eager to help me out. I also frequently have them asking me if there is anything additional they can do, which I greatly appreciate
    Incentivized
    Read full review
    IMSI Design
    No answers on this topic
    Implementation Rating
    ReviewTrackers
    LOVE REVIEW TRACKERS.
    Incentivized
    Read full review
    IMSI Design
    No answers on this topic
    Alternatives Considered
    ReviewTrackers
    We did some internet searches for a product like this and we found that review trackers had what we were looking for. I was able to call the day I decided to move forward with the product and arrange for a demo. I signed up the same day and am very satisfied with the outcome.
    Incentivized
    Read full review
    IMSI Design
    3DS Max is the one I use the most, the other two are good choices also. They have more online tutorials for helping learn them.
    Incentivized
    Read full review
    Return on Investment
    ReviewTrackers
    • ReviewTrackers has met each expectation we have set with ease. We've been able to maintain a more visible presence in the public review space, showing our past and potential guests we are engaged and take their feedback seriously.
    • We are able to set goals for our properties to try and receive a higher score year over year for specific platforms and this wouldn't be possible without ReviewTrackers ability to have the entirety of each property's historical data.
    Incentivized
    Read full review
    IMSI Design
    • Ability to render quotes.
    • Ability to supply complete drawings.
    • Easy to use interface provides a faster design time window.
    Incentivized
    Read full review
    ScreenShots

    ReviewTrackers Screenshots

    Screenshot of Dashboard on a mobile deviceScreenshot of 100+ review sites for greater visibility into business feedback.Screenshot of ReviewTrackers for business reputation management