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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FOCUS by Reynolds and Reynolds

    Score7.5 out of 10
    N/AFOCUS, by Reynolds and Reynolds, is a CRM that identifies the most profitable activities for salespeople and serving them up. It ensures sales processes are followed, and that users can manage every customer interaction as it happens.N/A

    Streak

    Score7.7 out of 10
    N/AStreak is a cloud-based sales email tracking tool for Gmail. The vendor describes Streak as "CRM in your inbox," and the mission is to allow users to run their entire businesses from their inboxes. It includes email power tools such as view tracking info, mail merge, snooze, send later, snippets, and thread splitter. Streak is used by a range of different teams: Sales, Product Dev, Deal Flow, Fundraising, Support, Hiring, and Real Estate.

    $49

    per month billed annually per user

    Pricing
    FOCUS by Reynolds and ReynoldsStreak
    Editions & Modules
    No answers on this topic
    Pro
    $49
    per month billed annually per user
    Pro
    $59
    per month per user
    Pro+
    $69
    per month billed annually per user
    Pro+
    $89
    per month per user
    Enterprise
    $129
    per month billed annually per user
    Enterprise
    $159
    per month per user
    Offerings
    Pricing Offerings
    FOCUS by Reynolds and ReynoldsStreak
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Includes email tracking, link tracking, email sharing, snippets, and mail merge (up to 50/day)
    More Pricing Information
    Features
    FOCUS by Reynolds and ReynoldsStreak
    Sales Force Automation
    Comparison of Sales Force Automation features of FOCUS by Reynolds and Reynolds and Streak
    Feature
    FOCUS by Reynolds and Reynolds
    1.3
    1 Ratings
    143% below category average
    Streak
    -
    Ratings
    Customer data management / contact management2.01 Ratings00 Ratings
    Workflow management1.01 Ratings00 Ratings
    Territory management2.01 Ratings00 Ratings
    Opportunity management2.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.01 Ratings00 Ratings
    Contract management1.01 Ratings00 Ratings
    Quote & order management1.01 Ratings00 Ratings
    Interaction tracking1.01 Ratings00 Ratings
    Channel / partner relationship management1.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of FOCUS by Reynolds and Reynolds and Streak
    Feature
    FOCUS by Reynolds and Reynolds
    2.0
    1 Ratings
    118% below category average
    Streak
    -
    Ratings
    Case management3.01 Ratings00 Ratings
    Call center management2.01 Ratings00 Ratings
    Help desk management1.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of FOCUS by Reynolds and Reynolds and Streak
    Feature
    FOCUS by Reynolds and Reynolds
    1.0
    1 Ratings
    154% below category average
    Streak
    -
    Ratings
    Lead management1.01 Ratings00 Ratings
    Email marketing1.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of FOCUS by Reynolds and Reynolds and Streak
    Feature
    FOCUS by Reynolds and Reynolds
    5.0
    1 Ratings
    42% below category average
    Streak
    -
    Ratings
    Task management6.01 Ratings00 Ratings
    Billing and invoicing management1.01 Ratings00 Ratings
    Reporting8.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of FOCUS by Reynolds and Reynolds and Streak
    Feature
    FOCUS by Reynolds and Reynolds
    3.7
    1 Ratings
    70% below category average
    Streak
    -
    Ratings
    Forecasting2.01 Ratings00 Ratings
    Pipeline visualization1.01 Ratings00 Ratings
    Customizable reports8.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of FOCUS by Reynolds and Reynolds and Streak
    Feature
    FOCUS by Reynolds and Reynolds
    1.0
    1 Ratings
    154% below category average
    Streak
    -
    Ratings
    Custom fields1.01 Ratings00 Ratings
    Custom objects1.01 Ratings00 Ratings
    Scripting environment1.01 Ratings00 Ratings
    API for custom integration1.01 Ratings00 Ratings
    Security
    Comparison of Security features of FOCUS by Reynolds and Reynolds and Streak
    Feature
    FOCUS by Reynolds and Reynolds
    4.0
    1 Ratings
    71% below category average
    Streak
    -
    Ratings
    Single sign-on capability3.01 Ratings00 Ratings
    Role-based user permissions5.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of FOCUS by Reynolds and Reynolds and Streak
    Feature
    FOCUS by Reynolds and Reynolds
    1.0
    1 Ratings
    153% below category average
    Streak
    -
    Ratings
    Social data1.01 Ratings00 Ratings
    Social engagement1.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of FOCUS by Reynolds and Reynolds and Streak
    Feature
    FOCUS by Reynolds and Reynolds
    1.0
    1 Ratings
    153% below category average
    Streak
    -
    Ratings
    Marketing automation1.01 Ratings00 Ratings
    Compensation management1.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of FOCUS by Reynolds and Reynolds and Streak
    Feature
    FOCUS by Reynolds and Reynolds
    1.0
    1 Ratings
    154% below category average
    Streak
    -
    Ratings
    Mobile access1.01 Ratings00 Ratings
    Best Alternatives
    FOCUS by Reynolds and ReynoldsStreak
    Small Businesses
    Salesflare
    Score10 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FOCUS by Reynolds and ReynoldsStreak
    Likelihood to Recommend
    1.0
    (1 ratings)
    7.0
    (14 ratings)
    Usability
    1.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    FOCUS by Reynolds and ReynoldsStreak
    Likelihood to Recommend
    The Reynolds and Reynolds Company
    It works because it's the only thing we have to use however Reynolds does not work well with others, I.E., third-party vendors, etc. When it's up for renewal I will strongly suggest we switch
    Incentivized
    Read full review
    Rewardly Inc.
    If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
    Incentivized
    Read full review
    Pros
    The Reynolds and Reynolds Company
    • Daily work plan
    • Detailed reports
    Incentivized
    Read full review
    Rewardly Inc.
    • The e-mail tracking feature is easy to use and very handy.
    • The snippets feature are very good, have shortcuts to use and save a lot of time.
    • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
    Incentivized
    Read full review
    Cons
    The Reynolds and Reynolds Company
    • Sometimes you cannot see the calls on the customer profile
    • In my opinion, it is not easy to use
    • I think the reporting can be overwhelming for some
    • From experience, the appointments do not show up in the daily work plan
    Incentivized
    Read full review
    Rewardly Inc.
    • Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
    • Having a Dashboard rather than being a tab in your email might add to its usability.
    • Automated progression through the stages
    Incentivized
    Read full review
    Usability
    The Reynolds and Reynolds Company
    I think overall it's not a good platform
    Incentivized
    Read full review
    Rewardly Inc.
    It's not super intuitive and can get messy more quickly than I think it should. Once you start collaborating with multiple people, it gets hard to keep track of things and doesn't have a great process for that type of teamwork.
    Incentivized
    Read full review
    Support Rating
    The Reynolds and Reynolds Company
    Support is phenomenal however they have a ton of practice because people need to call them so often
    Incentivized
    Read full review
    Rewardly Inc.
    They do a great job of explaining the product beforehand so support interaction is not needed as much.
    Read full review
    Alternatives Considered
    The Reynolds and Reynolds Company
    We have always used Reynolds however I have seen other CRMs that are more user friendly
    Incentivized
    Read full review
    Rewardly Inc.
    HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
    Incentivized
    Read full review
    Return on Investment
    The Reynolds and Reynolds Company
    • Slows people down trying to learn it
    • Every option in there costs more money so the executives do not want to pay for things such as click to call
    Incentivized
    Read full review
    Rewardly Inc.
    • It has helped me save time on reaching out to people thinking that they didn't get my first email.
    • It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
    • Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.
    Incentivized
    Read full review
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