Likelihood to Recommend
For the most part, my day-to-day activities in Rippling are very easy to execute. It was a breeze getting set up when we first started, and regular work like sending out employment agreements or running payroll is extremely straightforward. For a smaller company like ours, after extensive research, we found it to be the best option. Compared to other similarly priced and rated payroll platforms in the market, they were also the only ones that gave us a demo and walked us through the platform so we could make an informed decision. The biggest downside is how long it took us to get set up with state tax agencies and get all our numbers processed. We're a fully remote company, and it would've been a lot smoother if Rippling had people who could help manage this process, so that we could take care of all our responsibilities without having to worry about that side of things. Having a tax consultant who can handle all the paperwork (even for a fee) would be a great add-on. It's been close to 5 months, and we're still waiting on numbers from North Carolina and it's just because we've never done it before, and aside from some help docs, Rippling doesn't offer much assistance here.
Read full review
Spark Hire is well suited for the growing organization which hiring managers are always on the move. The chance of physically having an interview is less and even candidate sorting & tracking is tough. In this situation, Spark Hire is the best fit. In addition to this, when you need someone very special for a role this application will come to your help. It will ensure the best candidate is recruited as it will go under the multi layer assessment.
Read full review Pros Displays PTO, Time Cards, and Benefit information where you need it. Has clear indications of where to find what you need, including a search bar. Easy to look at past records on your payroll, and easy to look for co-workers if needed from an HR perspective. Read full review The user interface is clear and concise and not distracting. This is a pro because it allows you to focus on the interviewee and what they are saying. It is easy to access interviews, watch, rewatch, etc. The entire process is just so convenient. Read full review Cons having to do a MFA everytime I log in from the same source is frustrating The reminders should come at random times of the day it seems like it is hard to talk to someone at Rippling as just an employee Read full review We'd like more control over certain functionalities within our APS integration. We'd like more control over what actual communications are sent to our candidates. We would like the ability to set a different expiration date for an interview when using our APS - right now our only choices are 7 days and 14 days. Read full review Likelihood to Renew
Because it is through my current job I would recommend it to other friends with businesses both large and small. It is an easy to use app and it is super helpful and beneficial for time tracking and ensuring accuracy of the time clock. It notifies you when you are close to your allotted PTO limit which is also a neat feature.
Read full review Usability
Easy to use. I can always find what I am looking for. Enrolling in benefits is a breeze. The learning section is really easy to manage and easy to keep up with what you have done. I also really like how tasks that need to be completed are highlighted as soon as you login
Read full review
Spark Hire is easy to use for both us and the candidate/interviewee. There is not a huge learning curve to being able to implement the program. Additionally, our clients (who are given access to the interviews) don't find it difficult to use, and our candidates have very few problems when recording their video interviews
Read full review Reliability and Availability
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review Performance
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review Support Rating
Not a ton to say here, I have only had to contact support once in the past year, and the issue was resolved immediately. This is exactly how support should work - pain-free, very responsive, and there when I needed it. If the company is great, then support is one of those things you shouldn't need to think about.
Read full review
I have not used the support that much with Spark Hire but it seems that there are a lot of features available for support and different resources that are provided on Spark Hire's website. For the most part, the system is very user-friendly and it's easy to navigate and figure out things on your own.
Read full review Alternatives Considered
The previous systems I have used have been internally built. In these scenarios, the data and logging of tasks/updates have tended to be clunky and it was hard to easily find the information you need. When it came to looking at par stub details, I had to do my own math and percentage breakdown to make sure my with-holdings actually made sense. In addition logging time off and tracking timesheets was a mess of a process because sometimes you had to manage two systems and old/new versions for certain features.
Read full review
I can't remember the names of the other companies I reviewed but I chose Spark Hire because I could purchase the service on a monthly basis. This is an important feature for us since we're a small business.
Read full review Scalability
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review Return on Investment Rippling has made it incredibly simple for me to get the information I need when I need it Rippling allows me to see the people I work with well, an especially important task for this remote environment I've been able to save time in my day since I no longer have to goggle HR specific criteria thanks to Rippling I also have been able to save time not having to go to all of the different sites to see things like my vested shares, 401k Balance, etc. Read full review Best candidate selection over the years Better employee retention rate Improvement in business output Better drive for results among the employees Read full review