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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Riskified

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.N/A

    Workiva

    Score7.9 out of 10
    N/AWorkiva is a cloud platform supporting ESG protecting, designed to provide collaboration, data integration, and an audit trail. The platform helps mitigate risk, and improves productivity.N/A
    Pricing
    RiskifiedWorkiva
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RiskifiedWorkiva
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    RiskifiedWorkiva
    Considered Both Products
    Riskified
    No answer on this topic
    Workiva
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    28 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    25 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    24 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    RiskifiedWorkiva
    Fraud Detection Software Features
    Comparison of Fraud Detection Software Features features of Riskified and Workiva
    Feature
    Riskified
    8.1
    10 Ratings
    11% above category average
    Workiva
    -
    Ratings
    Anomaly Detection8.15 Ratings00 Ratings
    Timely Monitoring8.57 Ratings00 Ratings
    ID Verification8.53 Ratings00 Ratings
    Data Analysis and Pattern Recognition8.68 Ratings00 Ratings
    Rule-based Alerts7.64 Ratings00 Ratings
    Investigation Tools7.75 Ratings00 Ratings
    External Data Integration7.76 Ratings00 Ratings
    Compliance and Regulatory Support8.56 Ratings00 Ratings
    User Interface7.710 Ratings00 Ratings
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of Riskified and Workiva
    Feature
    Riskified
    -
    Ratings
    Workiva
    7.9
    6 Ratings
    7% above category average
    Common repository of GRC items00 Ratings8.05 Ratings
    Risk management00 Ratings7.75 Ratings
    Integration with Corporate Performance Management (CPM) systems00 Ratings9.03 Ratings
    GRC policy management00 Ratings7.74 Ratings
    Incident management00 Ratings7.05 Ratings
    User Ratings
    RiskifiedWorkiva
    Likelihood to Recommend
    8.0
    (28 ratings)
    5.7
    (11 ratings)
    Likelihood to Renew
    7.6
    (4 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (3 ratings)
    9.0
    (3 ratings)
    Support Rating
    7.0
    (27 ratings)
    9.7
    (3 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    RiskifiedWorkiva
    Likelihood to Recommend
    Riskified
    Riskified is the perfect tool if your current set up is based in lots of manual review and high chargebacks rate. Once implemented it will inmediately increase the authorization rate as well as decrease the chargeback rate significantly. For a company that needs automated decision on blocking abusers it also makes sense, specially using the Policy protect returns and item limit modules.
    Incentivized
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    Workiva
    Wdesk is best suited for companies with demanding SEC filings and documents, with multiple revisions due to auditor/counsel review, and where financial reporting is extremely manual. Wdesk really helps take out the potential errors out of extremely manual processes, and helps automate regular financial reporting by allowing companies to link financial information and build customized flows of their information into financial statements and other documents (such as presentations or other internal reporting).
    Incentivized
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    Pros
    Riskified
    • Collaboration; Riskified builds strong relationships with their clients and works to always meet the clients' needs
    • Ascend; This is a great way for Riskifieds clients to meet, collaborate and learn from each other
    • Innovations; Riskified puts a huge emphasis on listening to their clients and finding a way to meet their needs, whether it's chargeback related, fraud screening related or abuse related.
    Incentivized
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    Workiva
    • The biggest strength of the program for our team is that multiple users can work in the document at the same time. Multiple users can be in the program updating financial statements, footnotes, MD&A - all without stepping on each other's toes.
    • Rolling forward the documents from one period to the next is pretty simple. Links to source documents are maintained and new ones can be added without much hassle.
    • Edits and changes can be made right up until the last minute before filing. There is no waiting period or pencils-down period unless we enforce one ourselves - the Financial Reporting team is in control of the timing of our filings.
    Incentivized
    Read full review
    Cons
    Riskified
    • Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
    • Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
    • The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)
    Incentivized
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    Workiva
    • The automation could be better. A lot of mass updates are done manually.
    • Sometimes the system has connection issues and certain functions are down.
    • The customer service could be more proactive to provide regular training and sharing updates on the software.
    • Customer service could be better to help process the mass updates in a timely fashion.
    Incentivized
    Read full review
    Likelihood to Renew
    Riskified
    We are likely to renew our use of Riskified. Their solution has become a critical component of our fraud prevention strategy and day-to-day operations. The combination of increased approval rates, reduced chargeback risk, and operational efficiency has delivered consistent value.
    Additionally, their collaborative approach and alignment with our customer experience goals reinforce our confidence in continuing the partnership long term.
    Incentivized
    Read full review
    Workiva
    No answers on this topic
    Usability
    Riskified
    It's very easy to use. When an interaction is declined, there's reasoning located on the right side of the screen. It's incredibly easy to use Single-Sign-On to log into the account, and explaining that to new team members is very easy. The process for adding new team members is easy and the FAQ's are very helpful.
    Incentivized
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    Workiva
    Overall it's a good-to-go product because of its features. It's easy to set up, meets requirements, has quality support, etc. So far, it has been working quite well for me, and I wish to continue using it for as long as it meets my requirements.
    Incentivized
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    Support Rating
    Riskified
    The account management is great and very responsive, but as previously mentioned, the company does not seem to be very proactive with spotting exiting integration issues or things that could be wrong from technical point of view. I would like to see Riskified doing more proactive integration monitoring and more regular technical reviews.
    Incentivized
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    Workiva
    Workiva's technical support is impeccable and undoubtedly one of the best. The times we needed them, they were super quick and willing to help. It works 24 hours a day, and there will always be someone to help with doubts or technical problems regarding the tool.
    Incentivized
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    Implementation Rating
    Riskified
    Our internal team completed implementation with our issue or needing additional external resources.
    Incentivized
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    Workiva
    No answers on this topic
    Alternatives Considered
    Riskified
    I would say that the main difference between Riskified and Signifyd is the level of client service, which drives success in other aspects. We did not have a dedicated account manager with Signifyd, so there was no one to deal with issues. Signifyd's billing is also very messy, and we found that they did not reimburse us for a significant amount of chargebacks. Riskified's billing is easy to reconcile, and we've never had that issue.
    Incentivized
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    Workiva
    We moved from a third party filer to doing it in house. Have seen demos of products like Active Disclosure, which has come a long way from the beta version I saw and but we are not too far gone with Wdesk for us to evaluate other products. When we first signed up with Webfilings, (former name of Workiva), there were no viable products in the market. I had seen an Oracle product and a beta version of Active Disclosure. It was not hard to see the ease and intuitive-screens, to guide one through the filing process. The excel-like spreadsheets were an added bonus.
    Incentivized
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    Return on Investment
    Riskified
    • Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends
    • By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders.
    Incentivized
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    Workiva
    • We spend less than we used to with a traditional printer.
    • We have been able to do turn-on-a-dime equity offerings with last minute changes and still file on time.
    • Inviting external legal into the platform has helped with communication but we actually suspect they spend MORE time (and billing) on our documents than they used to just simply because it's so easy to get at them anytime they want.
    Incentivized
    Read full review
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