Roadmunk vs. UserVoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Roadmunk
Score 9.0 out of 10
N/A
Roadmunk is a roadmap visualization platform that is designed to enable product managers and their teams to communicate the strategic roadmap throughout their organization. The vendor says product leaders can easily input milestones, roadmap data and create unlimited pivots in real time. The vendor says it has differentiated itself through intuitive user-centric design, seamless manipulation of roadmap views and enterprise data security. Since late 2021, Roadmunk is part of Tempo.
$19
per seat
UserVoice
Score 9.5 out of 10
N/A
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-app widget, and direct integrations with your email client, CRM or support tool, it’s easy for your customers and internal team members to share feedback at anytime. The UserVoice platform allows you to manage all this feedback in a single view, analyze your data to make product decisions based on customer…
$15
per month
Pricing
RoadmunkUserVoice
Editions & Modules
Starter
$19
per seat
Business
$49
per seat
Professional
$99
per seat
Enterprise
Custom
per seat
No answers on this topic
Offerings
Pricing Offerings
RoadmunkUserVoice
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsReady to roadmap? All our plans start with a free 14-day trial.
More Pricing Information
Best Alternatives
RoadmunkUserVoice
Small Businesses
Craft
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Score 8.9 out of 10
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Score 8.9 out of 10
Medium-sized Companies
ProductPlan
ProductPlan
Score 9.5 out of 10
ProductPlan
ProductPlan
Score 9.5 out of 10
Enterprises
Miro
Miro
Score 9.0 out of 10
Miro
Miro
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RoadmunkUserVoice
Likelihood to Recommend
7.8
(8 ratings)
10.0
(9 ratings)
Likelihood to Renew
-
(0 ratings)
9.7
(6 ratings)
Usability
7.0
(1 ratings)
8.0
(1 ratings)
Support Rating
10.0
(3 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
RoadmunkUserVoice
Likelihood to Recommend
Tempo
We replaced Trello with Roadmunk for our Roadmapping purposes. For the poor Product Manager and Product Team that is incessantly asked "where is the product roadmap" by Sales and Management, this is the tool for you! Easy, simple, and makes pretty pictures for those constituents. It is less useful for full Requirements documentation. "Ideas" is OK, but too hard to get submissions from non-Roadmunk users, and clunky integration back to the primary road mapping function. Needs an improved editing environment to fully express Reqs using this tool, but it's not that far off!
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UserVoice
UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.
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Pros
Tempo
  • Allows us to easily customize swimlanes based on audience and task
  • Provides a visualization of resource load "weight" in a particular swimlane
  • Gives us a visual vocabulary to explain our agile process and its impact to customers
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UserVoice
  • User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
  • Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
  • Reporting. Tags allow to easily filter through ideas for roadmap planning.
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Cons
Tempo
  • The fact that you have to add a date to everything; dates stick to people’s minds.
  • Connecting bars to milestones; unclear which to use when.
  • Collaboration isn’t great; can’t track changes, add comments, etc.
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UserVoice
  • Doesn't always catch obvious spam/we have to do a fair amount of blacklisting
  • Doesn't have multiple language options
  • No online/email tech support available. You have to call if you have an issue.
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Likelihood to Renew
Tempo
No answers on this topic
UserVoice
I just really liked UserVoice.
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Usability
Tempo
Some enterprise features were lacking but on an individual basis would be solid.
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UserVoice
The day-to-day usability is good. More technical settings require a bit more effort.
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Support Rating
Tempo
We never really had to go back to Roadmunk for support, but they do provide a wealth of informative updates that can be consumed at the individual user's own pace.
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UserVoice
Always very responsible and helpful when an issue happened. They eat their own cooking when it comes to using their products.
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Implementation Rating
Tempo
No answers on this topic
UserVoice
Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.
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Alternatives Considered
Tempo
We've used Google Calendar, Microsoft Office products, Trello, and others. Roadmunk seems to combine the best of all of those, and then offers a little more.
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UserVoice
I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.
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Return on Investment
Tempo
  • Def saves us HOURS per quarter probably 50 man-hours per year re: automated visualizations vs. yoga poses trying to use Excel, JIRA, PowerPoint, Visio, etc.
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UserVoice
  • Transparency: Now we can handle better communication of requests with customers and internal stakeholders.
  • We can track better how many ideas are accepted and released vs rejected ones.
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ScreenShots

Roadmunk Screenshots

Screenshot of IT roadmap UIScreenshot of Timeline View - Create alignment around initiatives, objectives and milestones by visualizing your strategy on a timeline.Screenshot of Roadmap Example - Find a roadmap template, then make it your own. All our roadmap templates can be accessed and edited within Roadmunk. No more gymnastics in Excel and PPT.Screenshot of Swimlane view - Flexible teams need flexible roadmaps. Swimlane is the roadmap of choice for agile teams and beyond.Screenshot of Master Roadmapping - Teams build their own roadmaps, which can be rolled into a high-level Master view.Screenshot of Pre-designed templates - Over 35 roadmap templates to map your journey.

UserVoice Screenshots

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