What users are saying about
7 Ratings
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Score 8.7 out of 100
89 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Rymera Wholesale Suite

[With Rymera Wholesale Suite] I like having the ability to offer wholesale prices on our retail site to customers with wholesale access. I can also imagine using the pricing tiers at a later date.
Anonymous | TrustRadius Reviewer

SAP Commerce Cloud

Extremely well suited for businesses with multiple different backend systems, multiple brands, and billions of products. Complex B2B businesses looking to scale confidently with a single platform can feel secure in their decision [to] partner with SAP. Their out-of-the-box front-end accelerators are very dated and do not have the same level of flexibility that their backend does. For a client looking to launch a D2C or luxury B2C experience, I would not recommend relying on simply theming the OOTB storefront due to it lacking a lot of common components and experiences those audiences demand and expect.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Rymera Wholesale Suite
7.5
SAP Commerce Cloud
8.1
Product catalog & listings
Rymera Wholesale Suite
7.9
SAP Commerce Cloud
8.5
Product management
Rymera Wholesale Suite
7.3
SAP Commerce Cloud
8.6
Bulk product upload
Rymera Wholesale Suite
8.2
SAP Commerce Cloud
8.9
Mobile storefront
Rymera Wholesale Suite
6.4
SAP Commerce Cloud
7.3
Product variations
Rymera Wholesale Suite
7.9
SAP Commerce Cloud
8.7
Website integration
Rymera Wholesale Suite
7.9
SAP Commerce Cloud
8.4
Visual customization
Rymera Wholesale Suite
7.0
SAP Commerce Cloud
7.6
Branding
Rymera Wholesale Suite
SAP Commerce Cloud
7.7
CMS
Rymera Wholesale Suite
SAP Commerce Cloud
7.5

Online Shopping Cart

Rymera Wholesale Suite
7.0
SAP Commerce Cloud
8.9
Checkout user experience
Rymera Wholesale Suite
7.0
SAP Commerce Cloud
8.4
Abandoned cart recovery
Rymera Wholesale Suite
SAP Commerce Cloud
9.3

eCommerce Business Management

Rymera Wholesale Suite
8.3
SAP Commerce Cloud
8.4
Order processing
Rymera Wholesale Suite
7.6
SAP Commerce Cloud
8.9
Shipping
Rymera Wholesale Suite
8.2
SAP Commerce Cloud
8.2
Custom functionality
Rymera Wholesale Suite
9.1
SAP Commerce Cloud
7.3
Multi-site management
Rymera Wholesale Suite
SAP Commerce Cloud
9.1
Inventory management
Rymera Wholesale Suite
SAP Commerce Cloud
8.7

Online Payment System

Rymera Wholesale Suite
SAP Commerce Cloud
9.1
eCommerce security
Rymera Wholesale Suite
SAP Commerce Cloud
9.1

eCommerce Marketing

Rymera Wholesale Suite
SAP Commerce Cloud
8.1
Promotions & discounts
Rymera Wholesale Suite
SAP Commerce Cloud
8.9
Personalized recommendations
Rymera Wholesale Suite
SAP Commerce Cloud
7.9
SEO
Rymera Wholesale Suite
SAP Commerce Cloud
7.4

Pros

Rymera Wholesale Suite

  • Great feature coverage
  • Good stability and backward compatibility
  • Awesome Customer Service
Anonymous | TrustRadius Reviewer

SAP Commerce Cloud

  • New technologies. One of the reasons that I like the platform is that it's in constant improvement. It feels like some of the competitors are bloated and slow to adopt new features in comparison.
  • Wide range of features. Many out of the box features for common commerce paradigms.
  • Scaleability. We have had no issues of scalability even at what we feel are high volumes of traffic.
Anonymous | TrustRadius Reviewer

Cons

Rymera Wholesale Suite

  • I'd like to be able to add products to existing orders at wholesale price (if I add a product it is added at retail price)
  • A built in deposit function would be good so I have the option to request a 50% deposit at the time of ordering
  • The option of wholesale purchases not affecting inventory. I have to have separate versions for each product (retail and pre-order/wholesale) because wholesale orders affect the current inventory
Anonymous | TrustRadius Reviewer

SAP Commerce Cloud

  • Though there is an online community presence for support, it is not as strong as other platforms I have used.
  • The Content Management System though functional is a bit dated and can be difficult for non technical business owners to manage. Other industry leading CMS solutions are generally used in conjunction with Hybris in my experience.
  • Product indexing and search also is not up to industry leaders, used another product in conjunction with hybris to accomplish this business need.
Carter Lathrop | TrustRadius Reviewer

Likelihood to Renew

Rymera Wholesale Suite

No score
No answers yet
No answers on this topic

SAP Commerce Cloud

SAP Commerce Cloud 10.0
Based on 1 answer
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Erin Riggers | TrustRadius Reviewer

Usability

Rymera Wholesale Suite

No score
No answers yet
No answers on this topic

SAP Commerce Cloud

SAP Commerce Cloud 9.0
Based on 2 answers
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
zahit bogus | TrustRadius Reviewer

Support Rating

Rymera Wholesale Suite

Rymera Wholesale Suite 9.1
Based on 1 answer
After 6 years using the product, I never had any issue with the support. The team is always nice and knowledgeable.
Anonymous | TrustRadius Reviewer

SAP Commerce Cloud

SAP Commerce Cloud 8.7
Based on 6 answers
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
zahit bogus | TrustRadius Reviewer

Implementation Rating

Rymera Wholesale Suite

No score
No answers yet
No answers on this topic

SAP Commerce Cloud

SAP Commerce Cloud 8.0
Based on 2 answers
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers | TrustRadius Reviewer

Alternatives Considered

Rymera Wholesale Suite

I haven't used another product because I could find no other competition.
Tobijah Rairdon | TrustRadius Reviewer

SAP Commerce Cloud

having all these alternative or similar eCommerce clouds, SAP is more professional, the best in the market, and a reliable one. We are evaluating this software on its credibility, performance, capabilities, AI-powered site search solution, B2B & B3C implementation, performance tuning services, cloud managed services, test automation framework, and mobile application.
Fazal Gilani | TrustRadius Reviewer

Scalability

Rymera Wholesale Suite

No score
No answers yet
No answers on this topic

SAP Commerce Cloud

SAP Commerce Cloud 8.5
Based on 2 answers
I have seen this first hand and can attest to the statement. We have a single platform for a client with over 3,000 unique storefronts and it scales incredibly well with great management of context, content, and product. It is a great platform for those looking to truly lean into digital and have a platform that both can be modeled after their business versus the platform driving their decisions, and scale with their growth into the future.
Anonymous | TrustRadius Reviewer

Return on Investment

Rymera Wholesale Suite

  • Our wholesale orders are growing...quite likely because it's easier for wholesale customers to view and order products
Anonymous | TrustRadius Reviewer

SAP Commerce Cloud

  • Our business went through 3 major initiatives to migrate our legacy platform and data to Hybris over the course of several years with multiple tech leadership and dev teams. All 3 of these initiatives failed to launch, largely due to the complexity of the platforms and massively associated tech burdon. A 4th re-platforming succeeded in launching an MVP version with support from expensive consulting firms and to the tune of millions of dollars.
  • Due to the inflexibility of the content management features, marketing teams are severely limited and have had to seek 3rd-party software to layer on top of Hybris to deliver modern customer experiences.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Rymera Wholesale Suite

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Rymera Wholesale Suite
8.8
SAP Commerce Cloud
8.2

Likelihood to Renew

Rymera Wholesale Suite
SAP Commerce Cloud
10.0

Usability

Rymera Wholesale Suite
SAP Commerce Cloud
9.0

Support Rating

Rymera Wholesale Suite
9.1
SAP Commerce Cloud
8.7

Implementation Rating

Rymera Wholesale Suite
SAP Commerce Cloud
8.0

Scalability

Rymera Wholesale Suite
SAP Commerce Cloud
8.5

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