Likelihood to Recommend Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.
Read full review Enrolling is very easy and [accessible], courses are varied and quite intriguing, the specifics of every course given are quite useful for current businesses because you can educate your colleagues or your team through this tool and hit the ground running. This is very simple, online courses are super easy to access and very well programmed. The speed of the courses is also [adequate].
Read full review Pros Skills Management - Saba has allowed us to set specific expectations for employees based upon their role, and this has clarified the skill requirements for employees. Goal Management - With Saba, managers can easily create goals aligned up to senior leadership, and then work with their direct reports to create supporting goals. Learning Management - Using Saba's built-in Smart Lists, assigning compliance training is a simple process that used to be a challenge in our former LMS. Read full review Massive Course Catalog - Udemy has a tremendous selection of courses, enabling my reports to find pretty much any course they might be interested in. Multi-platform streaming - Udemy for Business offers apps across several different platforms, enabling my reports to be able to learn in the way they want to, at a time that is convenient for them. Learning Management - Udemy for Business offers me data and metrics on how my employees are engaging with their learning. Read full review Cons Saba continues to improve their reporting and analytics. While it is much improved over previous versions, it can be improved. Release Notes for system updates need to be delivered to admins farther in advance of the update in order to prepare properly. Read full review The investment for many courses may exceed what some companies can budget. The app should be in better sync with the website; furthermore, sometimes the UI is slow and sluggish. Read full review Likelihood to Renew Typically customers that acquire a Saba solution rarely move away. There are reasons and "legends" behind this. The investment is significant. Time and money are required to make the engine go smoothly. But once it runs at full capacity, it doesn't stop! Professional Services are extremely competent and able to close implementation gaps quickly.
Read full review Usability As someone who creates classes and is also a learning administrator in the system, I have run into some issues with the system's capabilities for my needs. I am not a fan of having to use Adobe Captivate to download a PowerPoint presentation into the system, as my training sessions are much more than a glorified PowerPoint. Our organization has yet to turn on Saba Meetings, which may help with these limitations.
Read full review Support Rating For the times that we have used the support provided by Saba, it has been a very pleasurable experience for our department. Part of our package with Saba includes a specified number of hours of "training" time with Saba. During these meetings, we have shared our desires of the product and the support personnel have either shown us how to accomplish our task or they have taken our requests to their developers to look at future enhancements. Overall, very pleased with the support.
Read full review The support of the person that made the courses varies some are fast others are very slow to get any feedback or help. A knowledge base could be helpful. I haven tried to contact Udemy for Business for platform support reasons. The web platform overall seems to be stable and the same across all devices.
Read full review Implementation Rating Was not involved with integration.
Read full review Alternatives Considered We had extensive reviews with a plan of what we needed and must have out of the system, including custom learning paths and tracking inside our HRIS system to grant permissions and positions based on completed learning certifications and courses. We weighed each option and chose based on the one that met the most of the must-haves.
Read full review I'd say Udemy is the best, or amongst the best, because it has so much content, is easy to use, and integrates with large businesses quite well.
Read full review Return on Investment This may seem small but with 90% of our workforce not at our main facility just the fact that since July 1, 2021, we have had over 18,956 compliance-related training completed by our staff. Do the math the ROI is wonderful. Read full review The most important impact Udemy has had in our Business is that continuing education is making them happier for a low cost, and everyone can choose a topic of their interest and the interest of the company. It has reduced the amount of people quitting their jobs because we care about their personal growth. Some of our areas have become more efficient. Remember that it is less expensive to train people even if they leave your company than it is having someone not trained with a lack of knowledge in your company! Read full review ScreenShots