What users are saying about
15 Ratings
15 Ratings
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Score 7 out of 100
63 Ratings
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Score 6 out of 100

Likelihood to Recommend

Sage X3

I wouldn't suggest this ERP for small organizations, especially if there is no IT staff. While they do offer support packages, they can be costly as certain packages limit the number of times you can call in. Hiring an outside consulting firm to support is another route, however that could become costly as well. Medium to large businesses with savvy tech staff would be a good fit for this ERP.
Anonymous | TrustRadius Reviewer

Viewpoint Spectrum

Viewpoint Spectrum is well suited for accounting, job costing, project management, service department. It is less appropriate for estimating, payroll on-boarding, time collection in the field for construction jobs and document imaging for the entire company. The scenarios where Viewpoint Spectrum is not appropriate for what we are trying to accomplish, we outsource and import into our Viewpoint Spectrum software
Paula (Queenbee) | TrustRadius Reviewer

Feature Rating Comparison

Security

Sage X3
5.0
Viewpoint Spectrum
Role-based user permissions
Sage X3
5.0
Viewpoint Spectrum

Reporting & Analytics

Sage X3
6.0
Viewpoint Spectrum
1.0
Dashboards
Sage X3
5.0
Viewpoint Spectrum
1.0
Standard reports
Sage X3
5.0
Viewpoint Spectrum
1.0
Custom reports
Sage X3
8.0
Viewpoint Spectrum
1.0
Data exportability
Sage X3
Viewpoint Spectrum
1.0

General Ledger and Configurable Accounting

Sage X3
5.0
Viewpoint Spectrum
Accounts payable
Sage X3
5.0
Viewpoint Spectrum
Accounts receivable
Sage X3
5.0
Viewpoint Spectrum
Localizations
Sage X3
5.0
Viewpoint Spectrum
Journals and Reconciliations
Sage X3
5.0
Viewpoint Spectrum
Configurable Accounting
Sage X3
5.0
Viewpoint Spectrum
Standardized Processes
Sage X3
5.0
Viewpoint Spectrum

Inventory Management

Sage X3
5.0
Viewpoint Spectrum
Location management
Sage X3
5.0
Viewpoint Spectrum

Order Management

Sage X3
5.0
Viewpoint Spectrum
Pricing
Sage X3
5.0
Viewpoint Spectrum
Order entry
Sage X3
5.0
Viewpoint Spectrum
End-to-end order visibility
Sage X3
5.0
Viewpoint Spectrum

Customization

Sage X3
5.0
Viewpoint Spectrum
Plug-ins
Sage X3
5.0
Viewpoint Spectrum

Subledger and Financial Process

Sage X3
5.0
Viewpoint Spectrum
Shared Services Payments
Sage X3
5.0
Viewpoint Spectrum
Billings Management
Sage X3
5.0
Viewpoint Spectrum
Customer Collections
Sage X3
5.0
Viewpoint Spectrum
Cash Management
Sage X3
5.0
Viewpoint Spectrum
Asset Management
Sage X3
5.0
Viewpoint Spectrum
Travel & Expense Management
Sage X3
5.0
Viewpoint Spectrum
Budgetary Control & Encumbrance Accounting
Sage X3
5.0
Viewpoint Spectrum
Period Close
Sage X3
5.0
Viewpoint Spectrum
Transactions Tax
Sage X3
5.0
Viewpoint Spectrum
Subledger Reconciliations
Sage X3
5.0
Viewpoint Spectrum

Logistics

Sage X3
5.0
Viewpoint Spectrum
Transportation Planning and Optimization
Sage X3
5.0
Viewpoint Spectrum
Transportation Sourcing Management
Sage X3
5.0
Viewpoint Spectrum
Transportation Process Integration
Sage X3
5.0
Viewpoint Spectrum
Transportation Execution Management
Sage X3
5.0
Viewpoint Spectrum
Freight Payment Automation
Sage X3
5.0
Viewpoint Spectrum
Trade Management
Sage X3
5.0
Viewpoint Spectrum
Trade Regulatory Compliance Management
Sage X3
5.0
Viewpoint Spectrum
Customs Entry Management
Sage X3
5.0
Viewpoint Spectrum
Customs Document Management
Sage X3
5.0
Viewpoint Spectrum
Customs Document Collaboration
Sage X3
5.0
Viewpoint Spectrum
Fulfillment Management
Sage X3
5.0
Viewpoint Spectrum
Inventory Visibility
Sage X3
5.0
Viewpoint Spectrum
Warehouse Workforce Management
Sage X3
5.0
Viewpoint Spectrum

Human Resource Management

Sage X3
Viewpoint Spectrum
1.0
Workflow for transfers, promotions, pay raises, etc.
Sage X3
Viewpoint Spectrum
1.0
Organizational charting
Sage X3
Viewpoint Spectrum
1.0

Payroll Management

Sage X3
Viewpoint Spectrum
1.0
Pay calculation
Sage X3
Viewpoint Spectrum
1.0
Direct deposit files
Sage X3
Viewpoint Spectrum
1.0
Salary revision and increment management
Sage X3
Viewpoint Spectrum
1.0
Reimbursement management
Sage X3
Viewpoint Spectrum
1.0

Asset Management

Sage X3
Viewpoint Spectrum
2.0
Tracking of all physical assets
Sage X3
Viewpoint Spectrum
2.0

Construction Project & Field Management

Sage X3
Viewpoint Spectrum
3.4
Plan distribution & viewing
Sage X3
Viewpoint Spectrum
2.8
Plan markups & sharing
Sage X3
Viewpoint Spectrum
3.0
Issue tracking & punchlists
Sage X3
Viewpoint Spectrum
3.2
Photo documentation
Sage X3
Viewpoint Spectrum
4.6
Jobsite reports
Sage X3
Viewpoint Spectrum
5.0
Document sharing
Sage X3
Viewpoint Spectrum
5.2
RFI tools
Sage X3
Viewpoint Spectrum
3.5
Collaboration & approvals
Sage X3
Viewpoint Spectrum
4.0
As-built drawings
Sage X3
Viewpoint Spectrum
2.0
Mobile app
Sage X3
Viewpoint Spectrum
5.7
Submittal design and management
Sage X3
Viewpoint Spectrum
2.6
Specifications
Sage X3
Viewpoint Spectrum
1.0
Change orders
Sage X3
Viewpoint Spectrum
1.0

Estimating

Sage X3
Viewpoint Spectrum
2.9
Takeoff tools
Sage X3
Viewpoint Spectrum
1.0
Job costing
Sage X3
Viewpoint Spectrum
5.8
Cost databases
Sage X3
Viewpoint Spectrum
3.7
Cost calculator
Sage X3
Viewpoint Spectrum
2.8
Bid creation
Sage X3
Viewpoint Spectrum
1.1

Pros

Sage X3

  • The user interface has everything you would expect and in practical locations so you do not have to hunt and peck for the items you are looking for
  • Drill-down from GL to submodules works seamlessly
  • Easy import and export of data
  • The software is relatively easy to manage
Anonymous | TrustRadius Reviewer

Viewpoint Spectrum

  • Great software for analyzing data and trends while still being pretty easy to use.
  • The ability to create a custom info link reports enable you to create virtually any report using the data you have in Spectrum that will auto-refresh with just one click of a button.
  • They have a fantastic support network and I the few times I have had to contact support, I was directed to someone very knowledgeable that was able to find a solution.
Marjie Maguire | TrustRadius Reviewer

Cons

Sage X3

  • Complications in configuration. Had to use a third party vendor to help us customize the system so we could better use it within the organization. This added additional expense
  • Some error messages are in French. If you aren't French, or can't speak French, this makes it pretty hard to troubleshoot
  • If you want to customize reports, you need to know Crystal Reporting (at least for the version I am using)
Anonymous | TrustRadius Reviewer

Viewpoint Spectrum

  • It's sometimes hard to control the document imaging window. It doesn't stop when you release the cursor. Have to go to top of screen and click in one of the bars to lock it in place.
  • In AP invoice entry, you have to slow down when entering job and phase number. Doesn't keep up with the speed of the person entering.
Anonymous | TrustRadius Reviewer

Support Rating

Sage X3

No score
No answers yet
No answers on this topic

Viewpoint Spectrum

Viewpoint Spectrum 3.9
Based on 49 answers
Support has not been great since merging with Viewpoint. I've sent several letters up the chain about this. It has made me want to leave the software altogether on more than one occasion. I spend a lot of time on hold, and on numerous occasions now we've sat around for days waiting for a response only to be told the person on the phone never actually made a ticket for that, or that the online system didn't alert them of our case. We used to be able to call and get someone immediately and have the problem solved by a knowledgeable person. Now it's hit or miss and you could be on hold forever. The online training academy is nice but it's still not in-depth enough for me to not have to sit and babysit someone through a training period.
Margaret Reams | TrustRadius Reviewer

Alternatives Considered

Sage X3

Unfortunately, the product was purchased before I began working at the organization. I am unsure what other products they may have reviewed before purchasing Sage ERP X3.
Anonymous | TrustRadius Reviewer

Viewpoint Spectrum

I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.
Anonymous | TrustRadius Reviewer

Return on Investment

Sage X3

  • Created efficiencies within the organization.
  • Centralized data input and retrieval.
  • Can be an expensive undertaking for an SMB.
Anonymous | TrustRadius Reviewer

Viewpoint Spectrum

  • [In my opinion,] it takes at LEAST twice as long to do our jobs now.
  • [I feel like] we are paranoid about something not being printed correctly because of [what I believe are] buggy text fields.
  • [In my experience,] we still have to refer to a physical file cabinet with paper, even though a main point of switching was to go paperless.
  • [In our experience,] screens can now be "locked", so we can't see something if our coworker is also looking at it.
  • [I believe that] the financial hit our company took from this switch was astronomical. [In my opinion:] Beware!
Anonymous | TrustRadius Reviewer

Pricing Details

Sage X3

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Viewpoint Spectrum

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Sage X3
5.0
Viewpoint Spectrum
6.4

Likelihood to Renew

Sage X3
Viewpoint Spectrum
10.0

Support Rating

Sage X3
Viewpoint Spectrum
3.9

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