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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Progress Telerik

    Score9.4 out of 10
    N/AWith Telerik UI libraries, Progress aims to equip .NET ninjas with a full arsenal of weapons, helping to create beautiful, modern and future-proof applications quickly and intuitively. The vendor states that with its over 1,250 UI components for all .NET platforms, as well as various themes, skins and customization options, Telerik users report cutting development time by up to 50 percent. Web

    $999

    per developer, royalty-free

    Pricing
    Sage CRMProgress Telerik
    Editions & Modules
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    Individual Product Licence
    $999
    per developer, royalty-free
    DevCraft UI
    $1,299
    per developer, royalty-free
    DevCraft Complete
    $1,499
    per developer, royalty-free
    DevCraft Ultimate
    $2,199
    per developer, royalty-free
    Offerings
    Pricing Offerings
    Sage CRMProgress Telerik
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTiered pricing is available for multiple users.—
    More Pricing Information
    Community Pulse
    Sage CRMProgress Telerik
    Considered Both Products
    Sage
    No answer on this topic
    Progress Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    97%
    Would buy again
    28 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    92%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    97%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    96%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    96%
    Implementation went as expected
    26 Answers
    Features
    Sage CRMProgress Telerik
    Sales Force Automation
    Comparison of Sales Force Automation features of Sage CRM and Progress Telerik
    Feature
    Sage CRM
    8.8
    17 Ratings
    12% above category average
    Progress Telerik
    -
    Ratings
    Customer data management / contact management9.017 Ratings00 Ratings
    Workflow management8.616 Ratings00 Ratings
    Territory management8.517 Ratings00 Ratings
    Opportunity management8.917 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.016 Ratings00 Ratings
    Contract management8.614 Ratings00 Ratings
    Quote & order management9.016 Ratings00 Ratings
    Interaction tracking9.216 Ratings00 Ratings
    Channel / partner relationship management8.716 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Sage CRM and Progress Telerik
    Feature
    Sage CRM
    8.1
    16 Ratings
    5% above category average
    Progress Telerik
    -
    Ratings
    Case management8.016 Ratings00 Ratings
    Call center management8.215 Ratings00 Ratings
    Help desk management8.214 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Sage CRM and Progress Telerik
    Feature
    Sage CRM
    8.7
    16 Ratings
    12% above category average
    Progress Telerik
    -
    Ratings
    Lead management8.816 Ratings00 Ratings
    Email marketing8.715 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Sage CRM and Progress Telerik
    Feature
    Sage CRM
    9.0
    17 Ratings
    16% above category average
    Progress Telerik
    -
    Ratings
    Task management9.016 Ratings00 Ratings
    Billing and invoicing management9.015 Ratings00 Ratings
    Reporting9.113 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Sage CRM and Progress Telerik
    Feature
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Progress Telerik
    -
    Ratings
    Forecasting8.716 Ratings00 Ratings
    Pipeline visualization8.416 Ratings00 Ratings
    Customizable reports8.717 Ratings00 Ratings
    Customization
    Comparison of Customization features of Sage CRM and Progress Telerik
    Feature
    Sage CRM
    8.6
    17 Ratings
    12% above category average
    Progress Telerik
    -
    Ratings
    Custom fields8.517 Ratings00 Ratings
    Custom objects8.516 Ratings00 Ratings
    Scripting environment9.016 Ratings00 Ratings
    API for custom integration8.314 Ratings00 Ratings
    Security
    Comparison of Security features of Sage CRM and Progress Telerik
    Feature
    Sage CRM
    8.7
    17 Ratings
    4% above category average
    Progress Telerik
    -
    Ratings
    Single sign-on capability8.717 Ratings00 Ratings
    Role-based user permissions8.813 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Sage CRM and Progress Telerik
    Feature
    Sage CRM
    9.4
    13 Ratings
    22% above category average
    Progress Telerik
    -
    Ratings
    Social data9.513 Ratings00 Ratings
    Social engagement9.313 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Sage CRM and Progress Telerik
    Feature
    Sage CRM
    9.0
    14 Ratings
    18% above category average
    Progress Telerik
    -
    Ratings
    Marketing automation9.114 Ratings00 Ratings
    Compensation management8.912 Ratings00 Ratings
    Platform
    Comparison of Platform features of Sage CRM and Progress Telerik
    Feature
    Sage CRM
    7.8
    16 Ratings
    2% above category average
    Progress Telerik
    -
    Ratings
    Mobile access7.816 Ratings00 Ratings
    Best Alternatives
    Sage CRMProgress Telerik
    Small Businesses
    Salesflare
    Score10 out of 10
    Syncfusion Essential Studio
    Score7.3 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    D3.js
    Score8.9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Progress Kendo UI
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage CRMProgress Telerik
    Likelihood to Recommend
    8.9
    (28 ratings)
    9.3
    (44 ratings)
    Likelihood to Renew
    5.1
    (11 ratings)
    10.0
    (5 ratings)
    Usability
    8.9
    (11 ratings)
    9.0
    (30 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (8 ratings)
    9.3
    (28 ratings)
    In-Person Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    9.0
    (3 ratings)
    User Testimonials
    Sage CRMProgress Telerik
    Likelihood to Recommend
    Sage
    as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
    Read full review
    Progress Software
    We have used the Telerik UI controls for our Admin user experience. We found that this lead to consistent user experience, with feature rich functions already provided. Effectively this meant that hour for hour, using the Telerik UI improved productivity in creating screens with more functions than using the default controls in ASP.NET. At this point most of our focus with the Telerik controls is User Interface oriented.
    Read full review
    Pros
    Sage
    • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
    • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
    Incentivized
    Read full review
    Progress Software
    • Easy to configure with application.
    • It provides flexibility for complex grid customizations.
    • Takes less time for quick development UI elements.
    • UI is very responsible, which can be viewable in any device.
    • Great support from Telerik team. It only takes 24 to 48 hours to resolve your issues.
    Incentivized
    Read full review
    Cons
    Sage
    • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
    • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
    • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
    Incentivized
    Read full review
    Progress Software
    • I have not worked with the App Builder but I think a GUI for dragging and dropping components to build a web page would be great.
    • In addition to the app builder there should some tools to design a responsive web application to see the results for different screen sizes.
    Incentivized
    Read full review
    Likelihood to Renew
    Sage
    There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
    Incentivized
    Read full review
    Progress Software
    The Telerik UI has become part of our staple development tools. We can not be as productive without the feature set available to us in the Telerik UI ASP.NET AJAX control package.
    Read full review
    Usability
    Sage
    Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
    Incentivized
    Read full review
    Progress Software
    Progress Telerik UI is very usable and one of the best tools to use by the front-end development engineers in our team. It has helped us to improve the overall design of our existing and new applications. Also, the time to build applications has also been reduced effectively and we are able to focus on other areas of improvement to deliver a better user experience for our customers.
    Incentivized
    Read full review
    Performance
    Sage
    Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
    Read full review
    Progress Software
    No answers on this topic
    Support Rating
    Sage
    Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
    Incentivized
    Read full review
    Progress Software
    Telerik UI support is what you are paying for. If something does not work you ask them for an example of how to solve your use case. The SEO on their sites is awesome and so well bedded into Google. The videos are good, [they're] not used much but their examples and DoJo examples make all the difference.
    Read full review
    In-Person Training
    Sage
    Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
    Incentivized
    Read full review
    Progress Software
    No answers on this topic
    Implementation Rating
    Sage
    The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
    Incentivized
    Read full review
    Progress Software
    The controls work very well as long as they are used as intended. Built-in functionality should be used whenever possible,
    Incentivized
    Read full review
    Alternatives Considered
    Sage
    Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
    Read full review
    Progress Software
    Progress Telerik UI provides a large amount of language support, demos, and documentation. While the competition is still great in their own right, Progress Telerik UI has provided enough resources to cover a number of current and future projects without having to expand to other libraries.
    Incentivized
    Read full review
    Return on Investment
    Sage
    • It is very affordable in pricing, compared to competitors
    • Lead management and convertion into prospects is also a very easy process
    • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
    Incentivized
    Read full review
    Progress Software
    • Telerik enabled us to demonstrate our vision for new flagship software with only a years worth of effort.
    • Telerik provided out of the box solutions for some of our more challenging UI problems.
    • Telerik support has been extremely helpful and critical to our success.
    Incentivized
    Read full review
    ScreenShots

    Progress Telerik Screenshots

    Screenshot of Easily create eye-catching and full-featured user interface for web, mobile and desktop by selecting from our rich library of components. Use advanced features like our grid component to create tables that display data in a wide range of formats from both local and remote sources.Screenshot of Create rich dashboard applications by taking advantage of the breadth of UI widgets available within the Telerik UI toolset. Easily wire up the UI controls to any backend to display any and all kind of data that you need to surface in your applications.Screenshot of Need to add reporting and analytics capabilities to your applications? Telerik Reporting is a complete, lightweight .NET embedded reporting tool for web and desktop applications. Use Telerik Reporting to create, style, view and export rich, interactive and reusable reports to attractively and beautifully present analytical and business data.Screenshot of With Telerik UI for Xamarin you can build native iOS and Android applications, with rich user experience and outstanding performance. Enjoy all the components you need to build your mobile application.Screenshot of Build modern desktop applications with Telerik UI for WinForms and Telerik UI for WPF. The most complete desktop UI suites, with rich feature set and modern look and feel.Product screenshot