Diligent One Platform offers a unified solution for Governance, Risk, and Compliance (GRC) management, providing a comprehensive overview of risks and insights in one place.
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SAI360
Score 7.1 out of 10
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SAI360 merges GRC software and Ethics & Compliance Learning to enhance risk management. Its scalable solutions have supported global organizations for 25+ years.
My experience in this regard has been limited unfortunately. Before Diligent our work was Excel based and in my previous company this type of activity was done through an in-house system which was custom built to suit the business. While Excel offer flexibility I would sum up …
We originally considered SharePoint and made the mistake of choosing Diligent One Platform. We thrilled to be going back to SharePoint; in our experience, Diligent One Platform was a complete waste of time and money.
Diligent One Platform is the best to me so far and it really does well to make use of technology and gadgets to have a paperless environment that can be easily updated and keeps track of changes and archives old documents well. Also has a level of safety from cyber attacks. It …
Even do I personally did not have previous experience with other solutions, the approach that Diligent One Platform has to show the real risks in the organization, how easy is to manage this information that is complex by definition and the support that gives us to 'create a …
The tool is extremely rigid in its definitions. We tried to implement it for almost a year and nothing happen. One time a team member made a mistake and uploaded a wrong list risks to it was not possible to eliminate any of them we had to take the database down, erase …
Cheaper. We retain diligent due to the cost. The other products have more advanced tools but unfortunately due to overall cost and time to implement we are limited in exploring other options at this time.
Archer was very similar to SAI360 in cost and features. Has a more modern look and feel and more task functionality. The price point was very similar. Didn't choose them as our existing usage is in an On-Prem version and support from our in-house IT team was not able to be …
Wasn't personally involved in the vendor selection process. I am aware that one of the main drivers for selecting BWise was cost (I believe BWise total project cost was several times lower than MetricStream's).
Diligent Community is well suited for entities in the public sector who need to comply with the Brown Act. Diligent One Platform is not well suitable for those who are not tech savvy. Board members who are older and do not use the Diligent One Platform frequently, are not comfortable using some of the functionality - such as voting - so it still needs to be done on the back-end.
The usage of ROAM, as well as the integration of external programmes through API and import functions, has almost reduced duplication of work. One thing to keep in mind is that your use cases must be very clear. There are a lot of SAI solutions, and their titles don't always correspond to what they actually perform.
Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.
Internal Quality Check. I think this is the most prominent area BWise should improve on. Currently they lack internal Quality Check/Review.
Internal dialogue among employees. When various consultants are involved in the same project, their communication and updating each-other could be a bit stronger.
Inclusion of content. The application could benefit considerably from including some out-of-the-box content (e.g. COSO principles, Risk catalogs, etc.).
Risk Workshop functionality. This is one of the main functionalities that allows integration among different areas of an organization. However, it comes pretty much "take it or leave it"; it's almost not customizable.
Consultants' transparency. When an organization requests a particular design of the application or solicits changes to such design, it would be great if BWise consultants could always and more thoroughly advise on the implications of these changes, design to the organization's strategic objectives and ultimate target.
Product features. Application has room for improving its programming, e.g. providing internal checks when creating/answering an issue/finding (for instance, remedy implementation date cannot be before the recommendation response date or the recommendation creation date). Another example would be the possibility of automatic periodic followup (e.g. every 1 month until completion).
The new platform seems to be much easier to use. The other had a lot of wasted space and it seems that has all been fixed. I like all of the new features and being so used to boarddocs, I was not sure about learning something new but I see that it will make my life easier.
HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.
We’re pretty satisfied with the implementation offering and the reading experiences provided. With our quarterly audits, this tool has made the task much more accessible. The outcome of version control of documents is easy to accomplish, and gathering all the records in one place makes it more accessible.
My experience in this regard has been limited unfortunately. Before Diligent our work was Excel based and in my previous company this type of activity was done through an in-house system which was custom built to suit the business. While Excel offer flexibility I would sum up our previous challenges with using an Excel based platform as follows: 1-Version control was a disaster to manage in a big company. There was not always a single version of the truth and broken formulas can derail the process and set us back significantly 2-Excel lacks the clear audit trails we wanted, specifically if we consider the key compliance areas of the business 3-Reporting to Exco took too long, relied on key individual skills in data analytics and reporting
Wasn't personally involved in the vendor selection process. I am aware that one of the main drivers for selecting BWise was cost (I believe BWise total project cost was several times lower than MetricStream's).
