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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAI360

    Score7.1 out of 10
    N/ASAI360 merges GRC software and Ethics & Compliance Learning to enhance risk management. Its scalable solutions have supported global organizations for 25+ years.N/A

    UserVoice

    Score9.5 out of 10
    N/AUserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-app widget, and direct integrations with your email client, CRM or support tool, it’s easy for your customers and internal team members to share feedback at anytime. The UserVoice platform allows you to manage all this feedback in a single view, analyze your data to make product decisions based on customer…

    $15

    per month

    Pricing
    SAI360UserVoice
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAI360UserVoice
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    SAI360UserVoice
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of SAI360 and UserVoice
    Feature
    SAI360
    7.7
    5 Ratings
    4% above category average
    UserVoice
    -
    Ratings
    Common repository of GRC items9.03 Ratings00 Ratings
    Risk management7.35 Ratings00 Ratings
    Integration with Corporate Performance Management (CPM) systems7.02 Ratings00 Ratings
    GRC policy management8.04 Ratings00 Ratings
    Incident management7.35 Ratings00 Ratings
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    SAI360UserVoice
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    Craft.io
    Score10 out of 10
    Medium-sized Companies
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    ProductPlan
    Score9.5 out of 10
    Enterprises
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    Roadmunk
    Score4.8 out of 10
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    User Ratings
    SAI360UserVoice
    Likelihood to Recommend
    7.1
    (6 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.7
    (6 ratings)
    Usability
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    SAI360UserVoice
    Likelihood to Recommend
    SAI Global
    The usage of ROAM, as well as the integration of external programmes through API and import functions, has almost reduced duplication of work. One thing to keep in mind is that your use cases must be very clear. There are a lot of SAI solutions, and their titles don't always correspond to what they actually perform.
    Incentivized
    Read full review
    UserVoice
    UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.
    Read full review
    Pros
    SAI Global
    • Customized unified design platform
    • Modules that fit your organization
    • Low technology involvement with information department.
    • Built on foundational platforms some bidirectional in the ERM framework with TPRM contracts
    • Single sign-on web-based applications
    Incentivized
    Read full review
    UserVoice
    • User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
    • Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
    • Reporting. Tags allow to easily filter through ideas for roadmap planning.
    Incentivized
    Read full review
    Cons
    SAI Global
    • Integration with SAP for continuous control monitoring.
    • Control mapping to standards: ISO; COSO; COBIT; HIPAA; SP800_53 (NIST); FedRAMP; PCI_DSS; BITS; GAAP; AICPA; BSI; CCM; COPPA; CSA
    • Surveys.
    Incentivized
    Read full review
    UserVoice
    • Doesn't always catch obvious spam/we have to do a fair amount of blacklisting
    • Doesn't have multiple language options
    • No online/email tech support available. You have to call if you have an issue.
    Incentivized
    Read full review
    Likelihood to Renew
    SAI Global
    BWIse is very flexible, and an affordable GRC tool.
    Incentivized
    Read full review
    UserVoice
    I just really liked UserVoice.
    Read full review
    Usability
    SAI Global
    Overall it is a very versatile system that does help to keep our processes automated and secure. We are able to streamline our day to day activities.
    Incentivized
    Read full review
    UserVoice
    The day-to-day usability is good. More technical settings require a bit more effort.
    Read full review
    Support Rating
    SAI Global
    BWise support is knowledgeable and responsive. Bug fixes and development are also timely and ongoing.
    Incentivized
    Read full review
    UserVoice
    Always very responsible and helpful when an issue happened. They eat their own cooking when it comes to using their products.
    Read full review
    Implementation Rating
    SAI Global
    The main issues were managing the internal conflicts and competing objectives, rather than the capability and implementation of BWise itself.
    Incentivized
    Read full review
    UserVoice
    Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.
    Read full review
    Alternatives Considered
    SAI Global
    Wasn't personally involved in the vendor selection process. I am aware that one of the main drivers for selecting BWise was cost (I believe BWise total project cost was several times lower than MetricStream's).
    Incentivized
    Read full review
    UserVoice
    I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.
    Incentivized
    Read full review
    Return on Investment
    SAI Global
    • Pre-built training courses for certification that have a higher ROI than building your own courses.
    • Helped customers training their personnel to achieve multiple management system certifications.
    Incentivized
    Read full review
    UserVoice
    • Transparency: Now we can handle better communication of requests with customers and internal stakeholders.
    • We can track better how many ideas are accepted and released vs rejected ones.
    Incentivized
    Read full review
    ScreenShots

    UserVoice Screenshots

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