What users are saying about
39 Ratings
18 Ratings
39 Ratings
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Score 7.5 out of 100
18 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Sailthru

Sailthu is perfectly suited, no matter what level of technical skill you have or support from an Engineering team. That said, it includes many advanced features which can only be fully utilized when integrated with custom webhooks and after receiving customer data sent via their APIs. There may be easier solutions out there for less technical users or for people wanting a simpler setup to begin with.
Russell Preston | TrustRadius Reviewer

Selligent

Message Studio/Selligent is great for reliably sending high volumes of both manual and automated email. The intuitive user interface promotes fast turnaround times. Aside from some data integration issues, it's the best email service provider I've used for sending large volumes of email.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Sailthru
7.7
Selligent
5.1
WYSIWYG email editor
Sailthru
6.6
Selligent
2.0
Dynamic content
Sailthru
8.7
Selligent
9.8
Ability to test dynamic content
Sailthru
8.4
Selligent
9.7
Landing pages
Sailthru
6.0
Selligent
1.0
A/B testing
Sailthru
7.2
Selligent
9.7
Mobile optimization
Sailthru
7.9
Selligent
1.0
Email deliverability reporting
Sailthru
9.1
Selligent
9.7
List management
Sailthru
7.9
Selligent
2.3
Triggered drip sequences
Sailthru
7.8
Selligent
1.0

Reporting & Analytics

Sailthru
7.9
Selligent
8.2
Dashboards
Sailthru
8.2
Selligent
8.2
Standard reports
Sailthru
8.8
Selligent
8.2
Custom reports
Sailthru
6.9
Selligent
8.2

Pre-Send Testing

Sailthru
6.6
Selligent
URL Validation
Sailthru
6.5
Selligent
Link Tracking
Sailthru
8.0
Selligent
Image Validation
Sailthru
7.5
Selligent
Inbox Display
Sailthru
5.0
Selligent
Email Accessibility Tools
Sailthru
5.0
Selligent
Spelling and Grammar Check
Sailthru
5.0
Selligent
Spam Testing
Sailthru
7.0
Selligent
Email Previews
Sailthru
8.5
Selligent

Pros

Sailthru

  • Personalization - one of the most important things you can utilize when emailing people.
  • Segmentation - Sailthru makes it very easy to build an audience based off their criteria; there are so many different fields to choose from. We use this mostly for geo-targeting and engagement.
  • Analytics - post-campaign analytics are very easy to look at, customize your view, and download as a csv to share with your team and company.
Hayley Squire | TrustRadius Reviewer

Selligent

  • StrongMail does open and click tracking very well. The detailed level of data they provide is exceptional.
  • StrongMail does failure data and bounce codes extremely well. The granularity of the information is invaluable to our business and used by us every day.
  • StrongMail's Message Studio EAS is a widely user friendly platform for technical and non-technical users alike.
Anonymous | TrustRadius Reviewer

Cons

Sailthru

  • Giving more practical examples of technical setups, sometimes the only way to understand it is to see it.
  • Can't filter lists by date created or date modified, particularly needed when tracking down a specific list or looking to remove older lists.
  • Can't set up automated data dumps to an email address, has to be sent via API.
Jake Bodmer | TrustRadius Reviewer

Selligent

  • Better data integration
  • Friendlier user interface
  • Easier guides and instructions
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Sailthru

Sailthru 10.0
Based on 8 answers
The biggest factor is that even after two months of trying to go through their credit processes and getting the right consideration for the real damages we had with the tool not being able to send campaigns for days, their sales staff is still not willing to work with us on it, making us do the switch away from them right now. We got extremely disappointed by trying to work with them through those issues.
Tobias Walter | TrustRadius Reviewer

Selligent

No score
No answers yet
No answers on this topic

Support Rating

Sailthru

Sailthru 1.0
Based on 2 answers
Their account management / sales staff doesn't seem to be taking the problems you experience very seriously - it took us 3 months and nudge emails to them every 2 weeks to ask for status updates (plus 6 different conversations with different people) to get a (very small credit) for a major issue, which in two months prohibited us from sending campaign emails for 2-3 days at a time.
Tobias Walter | TrustRadius Reviewer

Selligent

No score
No answers yet
No answers on this topic

Alternatives Considered

Sailthru

Sailthru provided a powerful, easy-to-use platform that was able to adjust to the needs we had at Dotdash. It was able to support the simple campaigns where we would send static creative to all recipients and the complex dynamic campaigns where we were customizing content. The scale and flexibility really made it a great platform for us to use.
George DiGuido | TrustRadius Reviewer

Selligent

We did not evaluate other products exactly. We upgraded from an inferior production to StrongMail based on demos and other people's reviews.
Anonymous | TrustRadius Reviewer

Return on Investment

Sailthru

  • Sailthru has helped us build a welcome series that's much more effective than anything we had before.
  • It's much easier to analyze transactional campaigns than our previous ESP.
  • We're better able to run A/B tests and learn from the results -- all of which improves our email strategy.
Justin Adler | TrustRadius Reviewer

Selligent

  • Increased employee efficiency due to content blocking
  • Lower rate of errors/apology emails due to technical errors
Anonymous | TrustRadius Reviewer

Pricing Details

Sailthru

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Selligent

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Sailthru
7.7
Selligent
8.8

Likelihood to Renew

Sailthru
10.0
Selligent

Support Rating

Sailthru
1.0
Selligent

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