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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sakai

    Score8.7 out of 10
    N/ASakai is an open source learning management system provided by the Apero Foundation. The LMS provides what it calls Core and Expanded Features. The Core Features encompass an integrated tool set that is tested by the Sakai community members and is then included with each new release. The tool set can be configured by: instructors, students, research investigators and project leaders. The other set of tools, known as “Contrib Tools” are specific to Sakai tools and innovations that are developed…N/A

    Agentforce Sales

    Score8.8 out of 10
    N/ASalesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.

    $25

    per month

    Pricing
    SakaiAgentforce Sales
    Editions & Modules
    No answers on this topic
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    SakaiAgentforce Sales
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsMust contact vendor for pricing information.—
    More Pricing Information
    Community Pulse
    SakaiAgentforce Sales
    Considered Both Products
    Apereo
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    209 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    179 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    216 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    143 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    125 Answers
    Features
    SakaiAgentforce Sales
    Learning Management
    Comparison of Learning Management features of Sakai and Salesforce Agentforce Sales
    Feature
    Sakai
    7.9
    5 Ratings
    2% below category average
    Salesforce Agentforce Sales
    -
    Ratings
    Course authoring8.05 Ratings00 Ratings
    Course catalog or library7.04 Ratings00 Ratings
    Player/Portal8.02 Ratings00 Ratings
    Learning content8.05 Ratings00 Ratings
    Mobile friendly7.05 Ratings00 Ratings
    Progress tracking & certifications8.05 Ratings00 Ratings
    Assignments10.05 Ratings00 Ratings
    Compliance management7.04 Ratings00 Ratings
    Learning administration9.05 Ratings00 Ratings
    Learning reporting & analytics6.05 Ratings00 Ratings
    Social learning9.04 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Sakai and Salesforce Agentforce Sales
    Feature
    Sakai
    -
    Ratings
    Salesforce Agentforce Sales
    8.2
    268 Ratings
    5% above category average
    Customer data management / contact management00 Ratings8.6268 Ratings
    Workflow management00 Ratings8.6258 Ratings
    Territory management00 Ratings7.5211 Ratings
    Opportunity management00 Ratings9.0258 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.7243 Ratings
    Contract management00 Ratings8.0214 Ratings
    Quote & order management00 Ratings7.6197 Ratings
    Interaction tracking00 Ratings8.9228 Ratings
    Channel / partner relationship management00 Ratings8.0190 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Sakai and Salesforce Agentforce Sales
    Feature
    Sakai
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    104 Ratings
    0% above category average
    Case management00 Ratings8.3102 Ratings
    Call center management00 Ratings7.782 Ratings
    Help desk management00 Ratings7.286 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Sakai and Salesforce Agentforce Sales
    Feature
    Sakai
    -
    Ratings
    Salesforce Agentforce Sales
    7.8
    243 Ratings
    1% above category average
    Lead management00 Ratings7.8238 Ratings
    Email marketing00 Ratings7.9205 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Sakai and Salesforce Agentforce Sales
    Feature
    Sakai
    -
    Ratings
    Salesforce Agentforce Sales
    8.0
    247 Ratings
    4% above category average
    Task management00 Ratings8.3235 Ratings
    Billing and invoicing management00 Ratings7.078 Ratings
    Reporting00 Ratings8.7200 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Sakai and Salesforce Agentforce Sales
    Feature
    Sakai
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    260 Ratings
    8% above category average
    Forecasting00 Ratings7.8228 Ratings
    Pipeline visualization00 Ratings8.5247 Ratings
    Customizable reports00 Ratings8.7257 Ratings
    Customization
    Comparison of Customization features of Sakai and Salesforce Agentforce Sales
    Feature
    Sakai
    -
    Ratings
    Salesforce Agentforce Sales
    8.4
    251 Ratings
    9% above category average
    Custom fields00 Ratings9.0248 Ratings
    Custom objects00 Ratings8.7238 Ratings
    Scripting environment00 Ratings7.7175 Ratings
    API for custom integration00 Ratings8.5209 Ratings
    Security
    Comparison of Security features of Sakai and Salesforce Agentforce Sales
    Feature
    Sakai
    -
    Ratings
    Salesforce Agentforce Sales
    9.0
    282 Ratings
    7% above category average
    Single sign-on capability00 Ratings9.0220 Ratings
    Role-based user permissions00 Ratings9.0254 Ratings
    Social CRM
    Comparison of Social CRM features of Sakai and Salesforce Agentforce Sales
    Feature
    Sakai
    -
    Ratings
    Salesforce Agentforce Sales
    7.7
    160 Ratings
    2% above category average
    Social data00 Ratings8.0158 Ratings
    Social engagement00 Ratings7.3156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Sakai and Salesforce Agentforce Sales
    Feature
    Sakai
    -
    Ratings
    Salesforce Agentforce Sales
    7.9
    216 Ratings
    5% above category average
    Marketing automation00 Ratings7.9212 Ratings
    Compensation management00 Ratings7.9146 Ratings
    Platform
    Comparison of Platform features of Sakai and Salesforce Agentforce Sales
    Feature
    Sakai
    -
    Ratings
    Salesforce Agentforce Sales
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.3231 Ratings
    Best Alternatives
    SakaiAgentforce Sales
    Small Businesses
    Google Classroom
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Schoology Learning
    Score8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    D2L Brightspace
    Score7.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SakaiAgentforce Sales
    Likelihood to Recommend
    9.0
    (14 ratings)
    8.9
    (470 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    9.1
    (61 ratings)
    Usability
    7.4
    (3 ratings)
    8.4
    (166 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (29 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (20 ratings)
    Support Rating
    8.1
    (3 ratings)
    9.0
    (98 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (19 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (85 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    SakaiAgentforce Sales
    Likelihood to Recommend
    Apereo
    I've used Sakai to supplement my Public Speaking class. Public Speaking is very much a F2F type course, so I didn't use Sakai much for course content delivery. However, I did use it to post my syllabus, post my lecture slides, communicate any class announcements, and to conduct a final exam for the class. Building the final exam was very simple and I was easily able to swap out questions to vary it from term to term. Before I was a staff member and lecturer, I used Sakai as a student. My instructor used Sakai to varying degrees. I really appreciated it being the one-stop-receptacle for all-things class related. If I somehow lost an assignment instruction sheet, I could rely on it being posted there. For multimedia work it was lacking, at that time, but I know Sakai has been updated over time and I hope that part of it has improved. If I was ever frustrated by Sakai, it was because faculty used it in a piecemeal way. It's fine not to want to use the gradebook, but don't enter some grades and not others. It's wonderful to upload class documents to it; but don't do some and not others. Whatever way you're going to use Sakai, commit to it and use it well. Your students will thank you.
    Incentivized
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    Salesforce
    Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
    Incentivized
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    Pros
    Apereo
    • Sakai is flexible, providing a way for our customers (instructors) to customize their courses while staying in line with consistency and continuity of course design. This has allowed our courses to be far less cookie-cutter and stale. This is mostly accomplished through Sakai's LTI functionality and it's Lessons tool. This is particularly notable because not every course is the same, nor should it be. Our faculty and course developers can draw from OER resources, course text publisher assessment quiz banks and pull in content from sources from our library databases and services like YouTube.
    • Sakai is customizable, allowing us to pair it with our student information system to automatically create and track with student registration data - including adding new students and removing students who have elected to drop a course. The customization features also include being able to create course templates for individual schools or courses using specific tools or sequences of tools as well as a way to personalize content for students when they engage with each lesson.
    • Sakai is stable in the market. We have been using Sakai for almost 10 years and continue to see it improve; responding to changing trends in browser technologies, mobile platforms and accessibility requirements. Multiple programs offered over the years have been recognized by outside organizations like BestColleges.com for our programs and given high marks by students taking the courses offered in Sakai.
    • Sakai allows our faculty to inform it's continued evolution. We work closely with the developers, having a front seat to how things can work and function for our faculty. There have been multiple occasions where faculty ask, "Can Sakai do this?" and the answer is never "No."
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    Salesforce
    • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
    • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
    Incentivized
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    Cons
    Apereo
    • The coming upgrade will address many issues, the visual presentation of sites and courses
    • The Forums (discussion) tool is not natively integrated into the Gradebook, but needs another step to connect the two.
    • The Wiki tool is awkward and not WYSIWYG. But I understand that is common with wikis in most platforms
    • The Help documentation could use some focus on student needs rather that course developer needs
    Incentivized
    Read full review
    Salesforce
    • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
    Incentivized
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    Likelihood to Renew
    Apereo
    Sakai is a good general learning management system - it is not leading edge but rather a stable system with standard learning management system features. It can be fairly easily customized and is fairly easy to learn from both student learning and faculty administrative vantage points. New paradigms for online learning though are emergent so the current field should also be investigated with competitors.
    Incentivized
    Read full review
    Salesforce
    There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
    Incentivized
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    Usability
    Apereo
    When faculty are preparing courses from term to term, a portion of the content is static within a specific discipline. The time it takes to import past lessons into new versions of Sakai can be an inefficient use of my time. When I want to add new content and edit from the old content, it's reliant upon me to cut and paste the content from term to term rather than simply import and edit from a backup.
    Incentivized
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    Salesforce
    Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
    Incentivized
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    Reliability and Availability
    Apereo
    No answers on this topic
    Salesforce
    Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
    Incentivized
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    Performance
    Apereo
    No answers on this topic
    Salesforce
    Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
    Points per Salesforce -
    1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
    2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
    3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
    4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
    5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
    6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
    7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
    8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
    9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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    Support Rating
    Apereo
    Since Sakai is open-source their documentation is often lacking and support is absolutely needed onsite. Internal documentation is more important with Sakai than other services. The Sakai community is fun, passionate, engaged, and absolutely doing their best, but it's an uphill battle against the current market and trends.
    Incentivized
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    Salesforce
    The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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    In-Person Training
    Apereo
    No answers on this topic
    Salesforce
    I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

    I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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    Online Training
    Apereo
    No answers on this topic
    Salesforce
    I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

    We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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    Implementation Rating
    Apereo
    No, I don't
    Incentivized
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    Salesforce
    Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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    Alternatives Considered
    Apereo
    As an adjunct professor, I didn't pick Sakai for the university. I have experience with Moodle, Blackboard, eCollege, iBoard and now Sakai. I would have to say that Sakai is one of my all time favorite LMSs to use as it is very easy to navigate.
    Incentivized
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    Salesforce
    So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
    Incentivized
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    Contract Terms and Pricing Model
    Apereo
    No answers on this topic
    Salesforce
    Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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    Scalability
    Apereo
    No answers on this topic
    Salesforce
    It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
    Incentivized
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    Professional Services
    Apereo
    No answers on this topic
    Salesforce
    Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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    Return on Investment
    Apereo
    • Sakai makes it easy for students to monitor grades which puts their minds at ease.
    • Sakai makes it easy for teachers to assign and receive assignments from students.
    • Communication is one of the most important and one of the most taxing parts of an educational system. Sakai makes this process just a little bit easier.
    Incentivized
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    Salesforce
    • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
    • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
    Incentivized
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    ScreenShots

    Agentforce Sales Screenshots

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