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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Financial Services

    Score8.5 out of 10
    N/AThe Financial Services Cloud from Salesforce is used to create customized experiences for users and customers, and get information at the right to improve productivity and satisfaction. The vendor states that wealth management advisors can use the CRM’s ability to better understand and address client needs, building fruitful client relationships. Retail, mortgage, and commercial bankers can get a complete customer view when and where they need it. In insurance, users of the financial services…

    $300

    per month billed annually per user

    SAP CPQ

    Score7.9 out of 10
    N/ASAP CPQ (replacing the former CallidusCloud CPQ solution) has been built to be independent of any CRM. The vendor says that this makes their solution more flexible. The vendor also says their solution provides businesses the flexibility to customize and enhance the solution without the constraints of CRM code. Pricing and product catalog changes can also be made by the users without having to rely on a CRM administrator.N/A
    Pricing
    Agentforce Financial ServicesSAP CPQ
    Editions & Modules
    Sales
    $300
    per month billed annually per user
    Service
    $300
    per month billed annually per user
    Sales and Service
    $325
    per month billed annually per user
    Einstein 1 for Sales and Service
    $700
    per month billed annually per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Agentforce Financial ServicesSAP CPQ
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Agentforce Financial ServicesSAP CPQ
    Considered Both Products
    Salesforce
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    Agentforce Financial ServicesSAP CPQ
    CPQ
    Comparison of CPQ features of Salesforce Agentforce Financial Services and SAP CPQ
    Feature
    Salesforce Agentforce Financial Services
    -
    Ratings
    SAP CPQ
    8.4
    8 Ratings
    4% below category average
    Quote sharing/sending00 Ratings8.88 Ratings
    Product configuration00 Ratings8.48 Ratings
    Configuration options00 Ratings8.78 Ratings
    Pricing rules00 Ratings8.08 Ratings
    Price adjustment00 Ratings8.78 Ratings
    Purchase history and open contracts00 Ratings8.57 Ratings
    Guided selling/Sales portal00 Ratings7.16 Ratings
    CPQ reporting & analytics00 Ratings8.36 Ratings
    CPQ-CRM integration00 Ratings8.37 Ratings
    Attachments to quotes00 Ratings9.27 Ratings
    Order capturing00 Ratings8.77 Ratings
    Best Alternatives
    Agentforce Financial ServicesSAP CPQ
    Small Businesses
    No answers on this topic
    QuoteWerks
    Score9.8 out of 10
    Medium-sized Companies
    No answers on this topic
    QuoteWerks
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Agentforce Revenue Management
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agentforce Financial ServicesSAP CPQ
    Likelihood to Recommend
    7.5
    (5 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (2 ratings)
    Usability
    7.5
    (4 ratings)
    7.8
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Agentforce Financial ServicesSAP CPQ
    Likelihood to Recommend
    Salesforce
    Salesforce Financial Services Cloud is really helpful when it comes to projections for our business. In order to cover our office overheads, we try to project sales leads becoming opportunities and closed and won sales for each quarter so we can ensure all targets are met and obligations too.
    Read full review
    SAP
    I would recommend SAP CPQ because it is powerful and works really well for handling complex pricing quotes and approvals. It save time and keep everything in one systems.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Ease of use
    • Reporting
    • Customisation
    Incentivized
    Read full review
    SAP
    • Simple order entry
    • Fast order entry
    • Quick contracts creations and pricings
    Incentivized
    Read full review
    Cons
    Salesforce
    • Automation. There is room to automate certain processes that require manual executions.
    • Implementation. It is hard and requires a 3rd party to help to implement which is costly.
    Incentivized
    Read full review
    SAP
    • It is a complex solution and could do better on ease of use
    • Perhaps give mini explainer tutorials as you begin using it
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    No answers on this topic
    SAP
    We definitely want to renew based on the functionality and the use we give to it. However you never know 100% so that's why it is not a 10. Let's imagine if pricing changed significantly or they made sudden changes to the product which we considered negative... Then we would move elsewhere. This is highly unlikely though
    Read full review
    Usability
    Salesforce
    It does its job but could be better. I think it all comes down to each business configuration of the platform.
    Incentivized
    Read full review
    SAP
    it make the pricing and quoting part easier and able to integrate with other sap products easily but the ui could have been better and the customizations is not straight forward, requires deep expertise. which make the work more difficult. but instead of custom designing. this way we can reduce the coding and can go straight ahead with custom pricing part
    Incentivized
    Read full review
    Support Rating
    Salesforce
    No answers on this topic
    SAP
    Not used
    Read full review
    Alternatives Considered
    Salesforce
    We haven't used anything previously to Salesforce. We were trying to implement what we needed as a company with our current ticketing and quoting software, but it wasn't doing what we needed. Once we found Salesforce we were able to really dial in on the important things needed as a company.
    Incentivized
    Read full review
    SAP
    It connect much better with our existing SAP system like ERP and S/4HANA. keeping everything in sync automatically. Approval processes and automation are faster. reducing email and manual work.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Positively helpful with targets
    • Motivating and encouraging
    • Helpful with figures
    Read full review
    SAP
    • Helped us make a lot of sales easier and quicker
    • More revenue we have made since doing this
    • Only negative is sometimes can be slow or want to attach custom email templates for send outs
    Incentivized
    Read full review
    ScreenShots

    SAP CPQ Screenshots

    Screenshot of CPQ Catalog - configurable to support multiple catalogs, graphics, and easy to follow guides.Screenshot of CPQ Configurator - guides users through configuration, indicating when a valid configuration is met, and showing commissions in real-time.Screenshot of CPQ Margin Health Indicator - sliding scale to make pricing easy while protecting margins.Screenshot of CPQ and Salesforce integration is seamless. Users never need to leave Salesforce to create a quote.