17 Ratings
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Score 9.4 out of 100
12 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Salesforce.org Education Cloud

Well suited:
  1. Groups that need to integrate their CRM with other partners: many education institutions use Salesforce!
  2. Groups with huge student populations now, or expected in the future.
  3. Groups that have resources for custom Salesforce development, like an in-house Salesforce Developer role.
Less appropriate:
  1. If you expect your company/school will have a limited number of students.
  2. If you set up Salesforce to use ONLY Leads or only Contacts, not both. What happens if you have a student re-enroll? How do you handle losing data when converting a Lead to a Contact? If you don't have good answers for these in advance, you'll want to use only Leads or only Contacts to track each student.
Anonymous | TrustRadius Reviewer

Slate, by Technolutions

I would recommend Slate, by Technolutions for any higher education institution, big or small. Though there is a higher cost associated with Slate than most other options, it's well worth the price. The level of detail that you're able to gather, maintain, and query on within your student data is far beyond anything I've experienced with other systems. These insights help you pinpoint areas for action and improvement so that you can pivot when necessary, helping you reach your enrollment goals quicker and more efficiently.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Student and Faculty Administration

Salesforce.org Education Cloud
9.5
Slate, by Technolutions
Online Registration Management
Salesforce.org Education Cloud
10.0
Slate, by Technolutions
Student Data Security
Salesforce.org Education Cloud
10.0
Slate, by Technolutions
Community Support
Salesforce.org Education Cloud
10.0
Slate, by Technolutions
Teacher and Parent Mobile Application
Salesforce.org Education Cloud
8.0
Slate, by Technolutions

Pros

Salesforce.org Education Cloud

  • Extensibility - Implement your custom needs in the database.
  • Scalability - Your database grows with your student/alumni population.
  • Integration - Integrate with your SIS via many middleware.
  • Reporting - All of Salesforce's reporting capabilities.
Anonymous | TrustRadius Reviewer

Slate, by Technolutions

  • Managing contacts.
  • Smart communications (drip email campaigns).
  • Real-time data management.
  • End-to-end control of product (or instance of).
  • Allows for easy to implement segmentation via smart rules and queries (data sets).
Anonymous | TrustRadius Reviewer

Cons

Salesforce.org Education Cloud

  • The platform is massive making it hard to make decisions at times.
  • It can be a bit challenging for new staff and team members to learn.
  • Creating reports can be challenging the first time around.
Anonymous | TrustRadius Reviewer

Slate, by Technolutions

  • Some of their table structures are overly complex; don't necessarily conform to usual standards in relational databases. This is being addressed, but some oddities still exist.
Michele Thibodeau | TrustRadius Reviewer

Usability

Salesforce.org Education Cloud

Salesforce.org Education Cloud 10.0
Based on 1 answer
It was really so easy to sign up and get going with the whole process
Anonymous | TrustRadius Reviewer

Slate, by Technolutions

Slate, by Technolutions 8.5
Based on 2 answers
It's incredibly usable and easy to figure out. It's modern and does exactly what we need for it to do
Ashley Watson | TrustRadius Reviewer

Support Rating

Salesforce.org Education Cloud

Salesforce.org Education Cloud 6.2
Based on 4 answers
People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
Anonymous | TrustRadius Reviewer

Slate, by Technolutions

Slate, by Technolutions 9.0
Based on 1 answer
While I do wish they had actual representatives that we able to come to you for trainings for implementation and new users, I understand that a big draw is the money that is saved by instead investing in knowledgebase, which is it's online tutorials for different functions of Slate.
Ashley Watson | TrustRadius Reviewer

Alternatives Considered

Salesforce.org Education Cloud

Salesforce for Higher Education is the best option out there for managing student accounts. Other programs used are in the dark ages comparatively and this is a great way to engage in a more modern way.
Anonymous | TrustRadius Reviewer

Slate, by Technolutions

Other products can provide what you need to do your job, but can make doing your job more difficult, or even time-consuming. Slate gives you the ability to do your job and to do it well. It creates a means of doing your job efficiently and in a timely manner, creating shortcuts and better processes than other products.
Anonymous | TrustRadius Reviewer

Return on Investment

Salesforce.org Education Cloud

  • More students have enrolled in lesser-known programs thanks to our outreach with Salesforce for Higher Ed.
  • Less time wasted by counselors with tasks.
  • More marketing dollars to spread around to other opportunities.
Anonymous | TrustRadius Reviewer

Slate, by Technolutions

  • It has dismissed the need for outside services such as Wufoo and Active Campaign.
  • It has dismissed the admissions main use of an outdated "crm": ECAMS.
  • It has intertwined the way that we house everything from digital documents to interactions in a simpler interface.
Iliana Hernandez | TrustRadius Reviewer

Screenshots

Slate, by Technolutions

Pricing Details

Salesforce.org Education Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slate, by Technolutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Salesforce.org Education Cloud
9.6
Slate, by Technolutions
9.3

Usability

Salesforce.org Education Cloud
10.0
Slate, by Technolutions
8.5

Support Rating

Salesforce.org Education Cloud
6.2
Slate, by Technolutions
9.0

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