Tableau CRM vs. SAP Analytics Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tableau CRM
Score 8.2 out of 10
N/A
Tableau CRM (formerly Einstein Analytics) from Salesforce is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.
$125
per month
SAP Analytics Cloud
Score 8.5 out of 10
N/A
The SAP Analytics Cloud solution brings together analytics and planning with integration to SAP applications and access to heterogenous data sources. As the analytics and planning solution within SAP Business Technology Platform, SAP Analytics Cloud supports trusted insights and integrated planning processes enterprise-wide to help make decisions without doubt.
$36
per month per user
Pricing
Tableau CRMSAP Analytics Cloud
Editions & Modules
No answers on this topic
SAP Analytics Cloud for Business Intelligence
$36.00
per month per user
SAP Analytics Cloud for Planning
Price upon request
per month per user
Offerings
Pricing Offerings
Tableau CRMSAP Analytics Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGet started on your 30-day trial with SAP Analytics Cloud, supporting analytics enterprise-wide. Extend it up to 90 days if you want to.
More Pricing Information
Community Pulse
Tableau CRMSAP Analytics Cloud
Considered Both Products
Tableau CRM
Chose Tableau CRM
Salesforce Analytics Cloud is easier to integrate with Salesforce since it has a native integration and connection point. It does lack in functionality compared to heavy tools like Tableau and Microstrategy. If you want more functionality and are not currently using Salesforce …
Chose Tableau CRM
It's best for simple quick analytics. For more complex insights it takes a bit of manipulating. Salesforce Analytics Cloud is in its infancy, but the fact that it is built on the Salesforce platform is a big plus for any institution/organization using salesforce as its primary …
SAP Analytics Cloud
Chose SAP Analytics Cloud
It was a corporate decision that will serve all hubs in the world to gain scalability. Once a gain, one fits all.
Chose SAP Analytics Cloud
SAC includes predictive analytics features, allowing users to perform advanced analytics and forecast future trends. This can be a valuable asset for organizations seeking predictive modeling capabilities.

It has an integration with the SAP landscape, seek a unified platform for …
Chose SAP Analytics Cloud
SAP undoubtedly provides the best use case scenario given its integration capabilities and data management features. Other products do not provide a complete solution and obviously the product quality and reputation matters a lot given the intensity of product usage across the …
Chose SAP Analytics Cloud
This tool does not match up to its competitors like microstrategy and Tableau when it comes to data visualization. It takes more time and effort creating dashboards and building schema objects in this tool. It is not as easy to learn as other competitive tools. Implementation …
Chose SAP Analytics Cloud
Salesforce really does it well and is a prime recommendation for some of my reviews. A lot of people might think I have a preference but honestly, SAP is just outdated and didn't work for our team. Our team reported ease of use, easier reporting, easier lead prospecting, and …
Top Pros
Top Cons
Features
Tableau CRMSAP Analytics Cloud
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Tableau CRM
8.5
46 Ratings
4% above category average
SAP Analytics Cloud
7.9
246 Ratings
3% below category average
Pixel Perfect reports8.639 Ratings7.7203 Ratings
Customizable dashboards7.646 Ratings8.1241 Ratings
Report Formatting Templates9.244 Ratings7.9219 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Tableau CRM
8.0
47 Ratings
1% below category average
SAP Analytics Cloud
7.9
256 Ratings
6% below category average
Drill-down analysis7.746 Ratings7.9247 Ratings
Formatting capabilities8.446 Ratings7.8244 Ratings
Integration with R or other statistical packages6.835 Ratings7.8189 Ratings
Report sharing and collaboration9.044 Ratings8.0234 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Tableau CRM
8.5
45 Ratings
1% above category average
SAP Analytics Cloud
8.0
242 Ratings
3% below category average
Publish to Web9.335 Ratings8.1208 Ratings
Publish to PDF8.942 Ratings8.2233 Ratings
Report Versioning8.641 Ratings8.0202 Ratings
Report Delivery Scheduling8.038 Ratings7.9194 Ratings
Delivery to Remote Servers7.732 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Tableau CRM
8.4
43 Ratings
4% above category average
SAP Analytics Cloud
7.8
250 Ratings
1% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.740 Ratings7.8239 Ratings
Location Analytics / Geographic Visualization8.938 Ratings7.8231 Ratings
Predictive Analytics7.640 Ratings7.9235 Ratings
Pattern Recognition and Data Mining00 Ratings7.733 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Tableau CRM
8.4
46 Ratings
2% below category average
SAP Analytics Cloud
8.2
256 Ratings
7% below category average
Multi-User Support (named login)8.744 Ratings8.1235 Ratings
Role-Based Security Model8.144 Ratings8.1242 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.140 Ratings8.0233 Ratings
Single Sign-On (SSO)8.639 Ratings8.6236 Ratings
Report-Level Access Control00 Ratings8.145 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Tableau CRM
6.6
43 Ratings
19% below category average
SAP Analytics Cloud
8.0
219 Ratings
1% above category average
Responsive Design for Web Access7.341 Ratings7.9208 Ratings
Mobile Application6.032 Ratings7.8180 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.237 Ratings8.0203 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Tableau CRM
7.3
31 Ratings
8% below category average
SAP Analytics Cloud
-
Ratings
REST API7.329 Ratings00 Ratings
Javascript API7.927 Ratings00 Ratings
iFrames6.923 Ratings00 Ratings
Java API7.926 Ratings00 Ratings
Themeable User Interface (UI)8.526 Ratings00 Ratings
Customizable Platform (Open Source)5.125 Ratings00 Ratings
Budgeting, Planning, and Forecasting
Comparison of Budgeting, Planning, and Forecasting features of Product A and Product B
Tableau CRM
-
Ratings
SAP Analytics Cloud
7.8
274 Ratings
6% below category average
Long-term financial planning00 Ratings7.6233 Ratings
Financial budgeting00 Ratings7.7239 Ratings
Forecasting00 Ratings7.8246 Ratings
Scenario modeling00 Ratings7.5237 Ratings
Management reporting00 Ratings8.2265 Ratings
Consolidation and Close
Comparison of Consolidation and Close features of Product A and Product B
Tableau CRM
-
Ratings
SAP Analytics Cloud
7.6
229 Ratings
6% below category average
Financial data consolidation00 Ratings7.4184 Ratings
Journal entries and reports00 Ratings7.6174 Ratings
Multi-currency management00 Ratings7.5188 Ratings
Intercompany Eliminations00 Ratings7.4144 Ratings
Minority Ownership00 Ratings7.5130 Ratings
Local and consolidated reporting00 Ratings8.0181 Ratings
Detailed Audit Trails00 Ratings7.6171 Ratings
Financial Reporting and Compliance
Comparison of Financial Reporting and Compliance features of Product A and Product B
Tableau CRM
-
Ratings
SAP Analytics Cloud
8.0
253 Ratings
3% below category average
Financial Statement Reporting00 Ratings7.9212 Ratings
Management Reporting00 Ratings8.2243 Ratings
Excel-based Reporting00 Ratings8.0225 Ratings
Automated board and financial reporting00 Ratings8.0203 Ratings
XBRL support for regulatory filing00 Ratings7.7114 Ratings
Analytics and Reporting
Comparison of Analytics and Reporting features of Product A and Product B
Tableau CRM
-
Ratings
SAP Analytics Cloud
8.1
277 Ratings
1% above category average
Personalized dashboards00 Ratings8.2270 Ratings
Color-coded scorecards00 Ratings8.1255 Ratings
KPIs00 Ratings8.3261 Ratings
Cost and profitability analysis00 Ratings8.2243 Ratings
Key Performance Indicator setting00 Ratings8.3246 Ratings
Benchmarking with external data00 Ratings7.6207 Ratings
Integration
Comparison of Integration features of Product A and Product B
Tableau CRM
-
Ratings
SAP Analytics Cloud
7.6
258 Ratings
10% below category average
Flat file integration00 Ratings7.7243 Ratings
Excel data integration00 Ratings7.9247 Ratings
Direct links to 3rd-party data sources00 Ratings7.2226 Ratings
Best Alternatives
Tableau CRMSAP Analytics Cloud
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
IBM Planning Analytics
IBM Planning Analytics
Score 8.2 out of 10
Medium-sized Companies
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
Cube
Cube
Score 9.0 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Tableau CRMSAP Analytics Cloud
Likelihood to Recommend
7.0
(47 ratings)
8.2
(298 ratings)
Likelihood to Renew
-
(0 ratings)
7.5
(7 ratings)
Usability
7.6
(6 ratings)
8.0
(221 ratings)
Support Rating
7.7
(6 ratings)
6.5
(75 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
6.0
(1 ratings)
5.3
(6 ratings)
User Testimonials
Tableau CRMSAP Analytics Cloud
Likelihood to Recommend
Salesforce
If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Read full review
SAP
SAP Analytics Cloud is great for big companies that want advanced data analysis and planning, especially when they need to work together in real-time or when people need to access data on their phones. It's like a super tool for predicting future trends in industries like retail or finance. SAC also works well for companies that use different types of computer systems because it can easily connect them. But, for small businesses that only need basic reports or don't have a lot of technical resources, a simpler tool might be better. If a company doesn't always have a good internet connection or if they're just starting with analytics, there might be other tools that work better.
Read full review
Pros
Salesforce
  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
Read full review
SAP
  • SAP Analytics Cloud's augmented analytics feature helps the user create audience segmentation based on reviewer behavior, feedback, preferences etc.
  • The governance feature offered by SAP Analytics Cloud enables editorial administrator and the product manager ensure compliance, adherence to Diversity, Equity and Inclusivity and data privacy regulations.
  • Being a multi-user platform, collaboration becomes quick and easy for organizations wherein multiple teams often work for the development of a product.
Read full review
Cons
Salesforce
  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Read full review
SAP
  • User Interface of SAP cloud analytics can be improved more so that it can be made more accessible.
  • User support is not that much good and time consuming.
  • Limited team work and collaboration possible as their are not much collaborative features available, it makes it sometime time consuming.
Read full review
Likelihood to Renew
Salesforce
No answers on this topic
SAP
There’s no doubt I will renew SAP Analytics Cloud. It is the most vital tool in our organization that makes it seamless to make rapid business decisions by collecting, modeling and visualizing data in real-time.
Read full review
Usability
Salesforce
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Read full review
SAP
Considering the feedback and improvements made over time, users often rate SAP Analytics Cloud's usability in the range of 7 to 9 out of 10. Positive aspects include its integration capabilities, collaborative features, and the ability to create visually appealing dashboards. Some users, however, may note a learning curve or desire additional customization options.
Read full review
Support Rating
Salesforce
I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread
Read full review
SAP
Since the implementation stage, the support team has been very helpful and assisting. Even in the later stages, the tech team had quite a rapid response. In general, SAP has provided us with great customer support, let it be for a specific product of SAP or for integration of different modules.
Read full review
In-Person Training
Salesforce
No answers on this topic
SAP
Good videos and reference material available in SAP Portal.
Read full review
Implementation Rating
Salesforce
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
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SAP
SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights
Read full review
Alternatives Considered
Salesforce
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Read full review
SAP
SAC includes predictive analytics features, allowing users to perform advanced analytics and forecast future trends. This can be a valuable asset for organizations seeking predictive modeling capabilities. It has an integration with the SAP landscape, seek a unified platform for both BI and planning, and value predictive analytics capabilities. Additionally, the emphasis on collaboration and storytelling enhances communication and decision-making processes.
Read full review
Return on Investment
Salesforce
  • Absolutely a must-have tool if you are working on saving project
  • Create a centralized database to track project target across region
  • Easily create chart to showcase data / performance
Read full review
SAP
  • Many manual data manipulations and exports in Excel have been replaced by the tool, providing management with improved insight into the amount of time spent at each stage of an invoice's lifetime, allowing bottlenecks to be discovered.
  • We now have more insight into the data, and people with little technical experience can easily build stories.
Read full review
ScreenShots