Salesforce Einstein Bots vs. SAP Conversational AI (discontinued)
Salesforce Einstein Bots vs. SAP Conversational AI (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Einstein Bots | N/A | Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition. | $50 per month per 100 conversations | |
SAP Conversational AI (discontinued) | N/A | SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract. | N/A |
Salesforce Einstein Bots | SAP Conversational AI (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Salesforce Einstein Bots | SAP Conversational AI (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Salesforce Einstein Bots | SAP Conversational AI (discontinued) | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Salesforce Einstein Bots | SAP Conversational AI (discontinued) | |
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Likelihood to Recommend | 6.4 (1 ratings) | 7.4 (37 ratings) |
Usability | - (0 ratings) | 7.7 (2 ratings) |
Availability | - (0 ratings) | 8.2 (2 ratings) |
Performance | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 6.5 (32 ratings) |
Salesforce Einstein Bots | SAP Conversational AI (discontinued) | |
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Likelihood to Recommend | Salesforce | SAP |
Pros | Salesforce | SAP |
Cons | Salesforce | SAP |
Usability | Salesforce No answers on this topic | SAP |
Reliability and Availability | Salesforce No answers on this topic | SAP |
Performance | Salesforce No answers on this topic | SAP |
Support Rating | Salesforce No answers on this topic | SAP |
Alternatives Considered | Salesforce No answers on this topic | SAP |
Return on Investment | Salesforce | SAP |
ScreenShots | SAP Conversational AI (discontinued) Screenshots |