SalesRabbit vs. Zoho Calendar

SalesRabbit is generally a good sales tool for field sales reps, the UI is simplistic enough and the actions needed to log activity are straightforward. Creating new dispositions or custom fields is simple. We as an organization have moved away from SalesRabbit as of May 2022 to one of their competitors mainly for two reasons. The first being it took them a few years to get an analytics/dashboard platform integrated into Sales Rabbit, they have one now that is in beta that appears promising. The second reason was too many inconsistencies with reps' data not syncing timely back to SalesRabbit or not at all. Reps are always looking for immediate satisfaction meaning if they mark a home as a sale they want to see it show up on the leaderboard within minutes not hours.

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It is good for office use for keeping track of meetings and various important events. It is very nice to share a calendar with the whole team and the whole team has access to it, everyone can modify and update events. Furthermore, it is less appropriate when you use it on mobile, and it also cannot record the meetings.

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• Follow-up Notification
• User Friendly Interface
• Sales Automation
• Reporting

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• I can see that Zoho Calendar allows for multiple tab use which seemed to be a rare and useful function to have.
• I like how the search function is advanced and you can put specific info to find what you require.
• I like the visual freedom the app gives in terms of the day, month, and workdays, 2-month views, and selecting colours as well, etc.

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• Multi language / region support

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• It needs better software integration for use with other services and programs
• It needs a better source code so that it doesn't crash or lock up as often
• It should incorporate better customer service for dealing with the issues it creates.

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I subscribe to Zoho One so I use many of the modules that come with that single subscription. I've had intermittent issues with scheduled Zoho Meetings through Zoho CRM not appearing in my Zoho Calendar. Zoho has been working on the issue but it will be fixed for a while and then I'll miss a meeting because it wasn't appearing.

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Since there are lots of preference options, it can be a little confusing when setting up. It does integrate with other calendars where you can choose one or two way syncing which is helpful if you keep separate personal and work calendars. You can set your start day of the week which for me I have it set to Monday. There are also time zone options which are great but still a bit confusing to me.

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Support has been excellent. As always, they are quickly responsive, and I feel they genuinely wish to address and fix any issues. It's unfortunate that my issues with meetings created in Zoho CRM don't always appear in my Zoho Calendar. While they mostly appear, my confidence level on any given week that I can see what is on my schedule is decidedly lacking.

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We considered HubSpot CRM but since we are already using HubSpot Marketing Hub and the cost is too high for this so we purchased SalesRabbit. Got more features in the same cost.

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Zoho calendar allows us to schedule, manage and track your appointment, meetings, birthdays, and other important dates. And also collaborate, share and publish your daily activities. Zoho Calendar also provides you to make it more creative by changing the themes. Event reminders are also available on Zoho Calendar, so we can be reminded either via email or through a pop-up about appointments, dates, milestones, and events. Reminders can pop up as early as 30 days before an event.

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• Data sync issues.

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• Once the meeting is created on the Zoho calendar, you don't need to remind invitees to join the meeting at a particular time or day. Zoho calendar does that for you.
• If any invitees are unable to join the meeting, they can ask for a different time prior to that meeting.
• Sometimes if many meetings are in the pipeline then there can be overlap.

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