What users are saying about
4 Ratings
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Top Rated
231 Ratings
4 Ratings
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Score 8.8 out of 100

Squarespace

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Top Rated
231 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Sana Commerce

Its suited more for B2B-focused or mid-size companies that want to have a more robust platform for their eCommerce and don't want to invest that much (like the case of Magento and other big names).If you want to make constant UX and design enhancements and tests, you'll have a couple of headaches. It's not that bad but; you wont be able to do it all without customizing and spending good money on it.
Esteban Delgado | TrustRadius Reviewer

Squarespace

I have a gorgeous website that I made myself, thanks to Squarespace. I'm able to integrate marketing emails, SEO, analytics, online carts, pretty much instantly. If you want to get started fast, it's really great. I think if you want to customize square space and you're having trouble, it would be most helpful to hire a square space designer. That's what I would have done in retrospect.
Lisa Cooley | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Sana Commerce
8.7
Squarespace
Product catalog & listings
Sana Commerce
8.5
Squarespace
Product management
Sana Commerce
9.0
Squarespace
Bulk product upload
Sana Commerce
7.0
Squarespace
Branding
Sana Commerce
9.0
Squarespace
Mobile storefront
Sana Commerce
9.0
Squarespace
Product variations
Sana Commerce
10.0
Squarespace
Website integration
Sana Commerce
8.0
Squarespace
Visual customization
Sana Commerce
8.5
Squarespace
CMS
Sana Commerce
9.0
Squarespace

Online Shopping Cart

Sana Commerce
9.2
Squarespace
Abandoned cart recovery
Sana Commerce
10.0
Squarespace
Checkout user experience
Sana Commerce
8.5
Squarespace

Online Payment System

Sana Commerce
9.0
Squarespace
eCommerce security
Sana Commerce
9.0
Squarespace

eCommerce Marketing

Sana Commerce
8.7
Squarespace
Promotions & discounts
Sana Commerce
9.0
Squarespace
Personalized recommendations
Sana Commerce
8.0
Squarespace
SEO
Sana Commerce
9.0
Squarespace

eCommerce Business Management

Sana Commerce
9.2
Squarespace
Multi-site management
Sana Commerce
10.0
Squarespace
Order processing
Sana Commerce
9.0
Squarespace
Inventory management
Sana Commerce
9.5
Squarespace
Shipping
Sana Commerce
9.0
Squarespace
Custom functionality
Sana Commerce
8.5
Squarespace

Security

Sana Commerce
Squarespace
8.7
Role-based user permissions
Sana Commerce
Squarespace
8.7

Platform & Infrastructure

Sana Commerce
Squarespace
7.7
API
Sana Commerce
Squarespace
7.8
Internationalization / multi-language
Sana Commerce
Squarespace
7.6

Web Content Creation

Sana Commerce
Squarespace
8.6
WYSIWYG editor
Sana Commerce
Squarespace
8.6
Code quality / cleanliness
Sana Commerce
Squarespace
8.8
Admin section
Sana Commerce
Squarespace
8.7
Page templates
Sana Commerce
Squarespace
9.0
Library of website themes
Sana Commerce
Squarespace
8.3
Mobile optimization / responsive design
Sana Commerce
Squarespace
8.6
Publishing workflow
Sana Commerce
Squarespace
8.3
Form generator
Sana Commerce
Squarespace
8.4

Web Content Management

Sana Commerce
Squarespace
7.9
Content taxonomy
Sana Commerce
Squarespace
8.4
SEO support
Sana Commerce
Squarespace
8.3
Bulk management
Sana Commerce
Squarespace
7.6
Availability / breadth of extensions
Sana Commerce
Squarespace
7.2
Community / comment management
Sana Commerce
Squarespace
7.9

Pros

Sana Commerce

  • Quote Workflow--pretty simple and easy to understand and implement
  • Easy-to-learn admin tools
  • Very flexible/customizable initial configuration
Esteban Delgado | TrustRadius Reviewer

Squarespace

  • Stupid simple to use. I know very creative people who cannot code and this is probably the easiest ever platform for them!
  • Pretty website templates and great functionality with showing off portfolios.
  • They've already figured out what are the problems that non-coding people have when creating websites and they've figured out a simple solution for all of it.
Isabel Sam | TrustRadius Reviewer

Cons

Sana Commerce

  • The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan).
  • The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource.
  • You can't import SKUS to populate a landing page programmatically.
Esteban Delgado | TrustRadius Reviewer

Squarespace

  • As a wine company it would really love it if Squarespace had an easy plugin for wine club subscriptions.
  • Squarespace would be awesome if it could automatically take your photos that you upload on the site and optimize them for the web and for the website.
  • I do wish we could have more than two contributors for the basic website costs.
Megan Murray | TrustRadius Reviewer

Likelihood to Renew

Sana Commerce

No score
No answers yet
No answers on this topic

Squarespace

Squarespace 10.0
Based on 4 answers
Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
Emily Muhoberac | TrustRadius Reviewer

Usability

Sana Commerce

No score
No answers yet
No answers on this topic

Squarespace

Squarespace 10.0
Based on 4 answers
It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
Mandy Cramer | TrustRadius Reviewer

Support Rating

Sana Commerce

No score
No answers yet
No answers on this topic

Squarespace

Squarespace 10.0
Based on 2 answers
Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
Angela Skees | TrustRadius Reviewer

Alternatives Considered

Sana Commerce

Ease of use, simple intuitive design and integrations, and helps provide an excellent online experience for your customers.
Anonymous | TrustRadius Reviewer

Squarespace

Overall, as a designer, it makes perfect sense for small to large businesses to use a site such as SquareSpace. Costs are relatively reasonable with the ability to go in and do custom code.
The issue is certain aspects of it, depending on the plan, you can't do. So, if you want to do API to the site, you need to use the top-tier program to do so. Even at custom code, you won't have access to the API section.
As well, like all templates and themes, everybody is using the same style too.
Michael Chow | TrustRadius Reviewer

Return on Investment

Sana Commerce

  • The ROI was 18% more than expected
  • Our traffic has increased by 250%
  • Some of our clients think our site is too complex
Esteban Delgado | TrustRadius Reviewer

Squarespace

  • The key positive impact on my overall business objectives is how simple Squarespace sites are to implement new information. Whenever our services change, we can quickly update pages or even change how the website flows, in a very short window of time. This allows me to get back to more urgent work sooner.
  • Our Squarespace site for Club Swim Show helped present our web series to potential partners; Club Swim Show went on to partner with a popular swimming magazine and reach a larger audience through that magazine's hosting thanks to the professional design of our original website.
  • Squarespace does not bring in customers to my storefront, which is fine for me, since I sell things infrequently and it is not my main business, but might work against someone who is expecting a Shopify or Etsy level connection with buyer markets.
Courtney Birnbaum | TrustRadius Reviewer

Screenshots

Pricing Details

Sana Commerce

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Squarespace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Sana Commerce
9.0
Squarespace
8.4

Likelihood to Renew

Sana Commerce
Squarespace
10.0

Usability

Sana Commerce
Squarespace
10.0

Support Rating

Sana Commerce
Squarespace
10.0

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