Sangoma Asterisk vs. TrioPBX

TrioPBX

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Sangoma Asterisk	Score 8.6 out of 10	N/A	Asterisk is an open source toolkit for building communications applications, now owned and supported by Sangoma (acquired with Digium in 2018). Most Asterisk-based systems and solutions require additional components (e.g. IP-phones, VoIP gateways or telephony interface cards, and other hardware), and expertise.	N/A
TrioPBX	Score 0.0 out of 10	N/A	TrioPBX is a cloud-hosted business phone and contact center platform built for organizations that want professional telephony, modern routing, and actionable analytics without the cost and complexity of on-premise hardware. The system consolidates inbound and outbound calling, IVR, queues, recordings, and WebRTC softphones into a single, configurable service suitable for customer support, sales, and service desks. Its architecture emphasizes quick rollout,…	N/A

Pricing

Sangoma Asterisk

TrioPBX

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Sangoma Asterisk	TrioPBX
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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TrioPBX‑Pricing at a glance On the TrioPBX pricing page you’ll find transparent per‑user, per‑month pricing with all key features included — and importantly, no hidden long‑term contracts. Basic Plan – Ideal for small teams and lean budgets The Basic tier starts at just US $5 per user/month when you select 1‑5 users. Included with this plan: 200 local calling minutes per user — a solid allowance for light to moderate calling needs. Core features such as multi‑lingual IVR (Interactive Voice Response), the ability to ring all devices (desktop, mobile, web phone), one year of call recording, a dashboard, and a web‑phone interface. The entry cost and bundled minutes make this plan very friendly for startups, remote teams, freelancers, micro‑businesses or any operation that doesn’t yet need advanced features or large volumes of calls. Why it works for low‑budget scenarios At US $5/user/month the overhead is minimal, so you can get professional VoIP functionality without a large investment upfront. The included minutes mean you’re not immediately paying extra for basic outgoing calls, helping to control cost predictability. You get essential functionality (IVR, call recording, web phone access) that many legacy or traditional phone systems charge extra for – so you’re getting modern features for much lower cost. The plan is scalable. As you grow, you can move to the “Advanced” or “Premium” tiers when you genuinely need more minutes or additional features like click‑to‑dial, holiday routing, webhooks or audit logs. For now, you pay only for what you need. The billing is monthly and in USD with no long‑term lock‑in stated beyond “Cancel anytime” in the general FAQ section. Perfect use‑cases for the Basic plan A small team (1‑5 users) working from home or in a virtual/remote office environment who want unified communications without high cost. A startup or small business where budget is tight, but you still want features like IVR and call recording to present a professional image. A business that wants to test hosted PBX/VoIP before committing to higher‑volume plans — you can start lean and upgrade later.

More Pricing Information

Community Pulse
	Sangoma Asterisk	TrioPBX
Considered Both Products	Sangoma Asterisk Gregory Palenschat Product Consultant Chose Sangoma Asterisk It was the best and easiest for phones that we have ever used as a company. The price point was great too. Incentivized Helpful? JUAN CARLOS CRUZ ARANGO Especialista de Servicios Chose Sangoma Asterisk With Asterisk it is possible to implement contact center modules, however, they are simple modules that have many limitations and that can be very good to be implemented in companies that are starting their path since they do not require very large investments, but later they … Incentivized Helpful? Brian Duffy Systems Administrator Chose Sangoma Asterisk Recently I've been using Vonage Business, and while it is far more expensive and a lot less configurable than Digium, the mobility is essential for my new role. Digium is ideal for a business with both a very technical staff and a user base that is not remote. Digium was … Incentivized Helpful? Verified User Anonymous Chose Sangoma Asterisk I haven't worked on any of the above Incentivized Helpful? Luca Campanelli Senior Betting & Online DB Administrator Chose Sangoma Asterisk [Based on] my experience, we initially had to deal with Avaya PBXs, the same applies to client instrumentation (telephones, etc.). Surely we are talking about a product much more "business-like", but the management and implementation has a high cost and is not as simple as it … Incentivized Helpful? Verified User Anonymous Chose Sangoma Asterisk I have used many other systems such as Cisco Call Manager, Avaya Communication Manager, Nortel Meridian, small Panasonic PBX. All of them are proprietary and more expensive in both hardware and software. Digium Asterisk stacks up against them because the price of the hardware … Incentivized Helpful? Olumayowa Mosuro Systems Admin Chose Sangoma Asterisk If we were to compare these three against Asterisk. It will be that asterisk is quite easy to install and setup and works effectively well on a Linux server. It has well suited GUI and CLI option for coders. It works well with soft and hard phones by just knowing the parameters … Incentivized Helpful?	TrioPBX No answer on this topic

Best Alternatives
	Sangoma Asterisk	TrioPBX
Small Businesses	Sangoma Communications Platform Score 8.9 out of 10	Sangoma Asterisk Score 8.6 out of 10
Medium-sized Companies	Zoom Phone Score 8.0 out of 10	Sangoma Asterisk Score 8.6 out of 10
Enterprises	Zoom Phone Score 8.0 out of 10	Sangoma Asterisk Score 8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Sangoma Asterisk	TrioPBX
Likelihood to Recommend	8.0 (0 ratings)	- (0 ratings)
Usability	8.0 (0 ratings)	- (0 ratings)
Support Rating	8.0 (0 ratings)	- (0 ratings)

User Testimonials
	Sangoma Asterisk	TrioPBX
Likelihood to Recommend	As I stated before this is very user friendly. It makes it so just about anyone with basic knowledge of technology can use it. There is always room for improvement but this is by far the easiest program to use for phone systems that I have used in my 8+ years at my current job. Incentivized Gregory Palenschat Product Consultant Read full review	No answers on this topic
Pros	Call forwarding that I can trust stays on even if my phone "refreshes." Ability to setup various call rules and save them to use as needed. Incentivized LB Lisa Burns Territory Credit Manager Read full review	No answers on this topic
Cons	Documentation is scarce, so you have to learn by trial and error. Not cloud-based, and there's no mobile app. The ability to email voicemail messages would be great. Incentivized Brian Duffy Systems Administrator Read full review	No answers on this topic
Usability	User friendly. Very little training to use it Incentivized Gregory Palenschat Product Consultant Read full review	No answers on this topic
Support Rating	I have asked in the not so recent past about having my phone updated with my saved Digium "favorites" list but it doesn't seem that this is possible Incentivized LB Lisa Burns Territory Credit Manager Read full review	No answers on this topic
Alternatives Considered	I have used many other systems such as Cisco Call Manager, Avaya Communication Manager, Nortel Meridian, small Panasonic PBX. All of them are proprietary and more expensive in both hardware and software. Digium Asterisk stacks up against them because the price of the hardware and software is lower and very intuitive. Incentivized Verified User Anonymous Read full review	No answers on this topic
Return on Investment	Since Asterisk is an open-source tool, it does not require very large investments at the infrastructure level, which helps to have a quick ROI. There is a wide range of professionals to carry out software maintenance and support with internal company resources. Has no associated annual or monthly licensing costs Incentivized JUAN CARLOS CRUZ ARANGO Especialista de Servicios Read full review	No answers on this topic
ScreenShots		TrioPBX Screenshots