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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sangoma Asterisk

    Score8.7 out of 10
    N/AAsterisk is an open source toolkit for building communications applications, now owned and supported by Sangoma (acquired with Digium in 2018). Most Asterisk-based systems and solutions require additional components (e.g. IP-phones, VoIP gateways or telephony interface cards, and other hardware), and expertise.N/A
    Pricing
    Sangoma Asterisk
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Sangoma Asterisk
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Sangoma Asterisk
    Considered Both Products
    Sangoma
    Chose Sangoma Asterisk
    It was the best and easiest for phones that we have ever used as a company. The price point was great too.
    Incentivized
    Chose Sangoma Asterisk
    With Asterisk it is possible to implement contact center modules, however, they are simple modules that have many limitations and that can be very good to be implemented in companies that are starting their path since they do not require very large investments, but later they …
    Incentivized
    Chose Sangoma Asterisk
    Recently I've been using Vonage Business, and while it is far more expensive and a lot less configurable than Digium, the mobility is essential for my new role. Digium is ideal for a business with both a very technical staff and a user base that is not remote. Digium was …
    Incentivized
    Chose Sangoma Asterisk
    I haven't worked on any of the above
    Incentivized
    Chose Sangoma Asterisk
    [Based on] my experience, we initially had to deal with Avaya PBXs, the same applies to client instrumentation (telephones, etc.). Surely we are talking about a product much more "business-like", but the management and implementation has a high cost and is not as simple as it …
    Incentivized
    Chose Sangoma Asterisk
    I have used many other systems such as Cisco Call Manager, Avaya Communication Manager, Nortel Meridian, small Panasonic PBX. All of them are proprietary and more expensive in both hardware and software. Digium Asterisk stacks up against them because the price of the hardware …
    Incentivized
    Chose Sangoma Asterisk
    If we were to compare these three against Asterisk. It will be that asterisk is quite easy to install and setup and works effectively well on a Linux server. It has well suited GUI and CLI option for coders. It works well with soft and hard phones by just knowing the parameters …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Sangoma Asterisk
    Small Businesses
    Sangoma Communications Platform
    Score8.9 out of 10
    Medium-sized Companies
    3CX
    Score7.9 out of 10
    Enterprises
    Cisco VoIP PBX (discontinued)
    Score7 out of 10
    All AlternativesView all alternatives
    User Ratings
    Sangoma Asterisk
    Likelihood to Recommend
    8.0
    (8 ratings)
    Usability
    8.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    User Testimonials
    Sangoma Asterisk
    Likelihood to Recommend
    Sangoma
    Digium Asterisk is well suited for a city government as a communications solution for internal and external use. Other options like PBX are more expensive and hard to escalate. VoIP makes it easier to use the communications infrastructure instead that already exists rather than having to wire every phone when the solution is a digital or analog phone. In my city, government offices are not in the same place, which makes it harder to communicate everything together.
    Incentivized
    Read full review
    Pros
    Sangoma
    • Easy communication and configuration with many soft phone and hard phone models
    • A great community that helps the software have more and more functionality
    Incentivized
    Read full review
    Cons
    Sangoma
    • Transferring to a Voicemail is particularly hard to do, and calls tend to drop when transferring.
    • I would like a different interface; the current one feels clumsy
    • Over the weekend, it logs you out, and you have to remember your password or reset it to gain access.
    Incentivized
    Read full review
    Usability
    Sangoma
    User friendly. Very little training to use it
    Incentivized
    Read full review
    Support Rating
    Sangoma
    I have asked in the not so recent past about having my phone updated with my saved Digium "favorites" list but it doesn't seem that this is possible
    Incentivized
    Read full review
    Alternatives Considered
    Sangoma
    Recently I've been using Vonage Business, and while it is far more expensive and a lot less configurable than Digium, the mobility is essential for my new role. Digium is ideal for a business with both a very technical staff and a user base that is not remote. Digium was selected due to price and ability to create custom applications.
    Incentivized
    Read full review
    Return on Investment
    Sangoma
    • being zero cost, we saved at least 3 million on what a legacy pbx would have cost
    • the savings and speed means lower cost on our service making us more competitive
    • stability
    Incentivized
    Read full review
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