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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Business Network

    Score8.4 out of 10
    N/ASAP Business Network is a comprehensive B2B collaboration platform that connects people, processes, and systems across multiple enterprises, digitizing transactions, and creating transparent, resilient, and sustainable supply chains.N/A

    vcita

    Score9 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $35

    per month

    Pricing
    SAP Business Networkvcita
    Editions & Modules
    No answers on this topic
    Essentials
    $35
    per month
    Business
    $65
    per month
    Platinum
    $110
    per month
    Offerings
    Pricing Offerings
    SAP Business Networkvcita
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    SAP Business Networkvcita
    Considered Both Products
    SAP
    No answer on this topic
    WiseStamp
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    51 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    47 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    32 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    SAP Business Networkvcita
    Sales Force Automation
    Comparison of Sales Force Automation features of SAP Business Network and vcita
    Feature
    SAP Business Network
    -
    Ratings
    vcita
    8.8
    5 Ratings
    12% above category average
    Customer data management / contact management00 Ratings9.55 Ratings
    Workflow management00 Ratings8.04 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of SAP Business Network and vcita
    Feature
    SAP Business Network
    -
    Ratings
    vcita
    7.0
    3 Ratings
    10% below category average
    Email marketing00 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of SAP Business Network and vcita
    Feature
    SAP Business Network
    -
    Ratings
    vcita
    8.0
    5 Ratings
    4% above category average
    Billing and invoicing management00 Ratings9.05 Ratings
    Reporting00 Ratings7.03 Ratings
    Customization
    Comparison of Customization features of SAP Business Network and vcita
    Feature
    SAP Business Network
    -
    Ratings
    vcita
    6.8
    7 Ratings
    12% below category average
    Custom fields00 Ratings6.67 Ratings
    API for custom integration00 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of SAP Business Network and vcita
    Feature
    SAP Business Network
    -
    Ratings
    vcita
    8.6
    7 Ratings
    12% above category average
    Mobile access00 Ratings8.67 Ratings
    Security
    Comparison of Security features of SAP Business Network and vcita
    Feature
    SAP Business Network
    -
    Ratings
    vcita
    9.7
    6 Ratings
    14% above category average
    Role-based user permissions00 Ratings9.76 Ratings
    Best Alternatives
    SAP Business Networkvcita
    Small Businesses
    No answers on this topic
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Business Networkvcita
    Likelihood to Recommend
    8.3
    (53 ratings)
    9.7
    (10 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (26 ratings)
    9.5
    (4 ratings)
    Support Rating
    8.2
    (1 ratings)
    8.5
    (4 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Business Networkvcita
    Likelihood to Recommend
    SAP
    SAP Business Network provides an end-to-end experience to connect and be transparent with suppliers from across the globe. There is no other product that can be compared to this and that has a wide range of offerings such as SAP Business Network. Although it is versatile and supports many business use cases the learning curve is deep and it will be difficult for new suppliers to get used to the platform. If you are suppliers with whom you just have one transaction and need to maintain the track record for those details, it's better not to use SAP Business Network because the suppliers will not be willing to learn to use the platform to submit the invoices just for one purchase order. But there is a solution for this as well you can ask the suppliers to submit the invoices to you through email and send paper invoices from SAP buying and invoicing. The PO and invoice will be sent to a private supplier account. Your supplier doesn't have to login but you still get to maintain the details on SAP Business Network. Even in these cases, SAP Business Network has a solution in the form of a private account.
    Incentivized
    Read full review
    WiseStamp
    It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
    Incentivized
    Read full review
    Pros
    SAP
    • Real-time order tracking: When a purchase order is created, suppliers can confirm it directly in the system. We can then see the status immediately without having to chase them via email.
    • Supplier interaction: Vendors can upload shipping details, update delivery dates, or report issues directly on the platform.
    • Analytics and insights: Aystem provides dashboards that show spend by category, supplier performance, and payment cycle.
    Incentivized
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    WiseStamp
    • Great for online appointment bookings.
    • Good for taking payments.
    • Good for onboarding new clients.
    • Integrates with your website.
    • Integrates with Facebook Pages.
    Incentivized
    Read full review
    Cons
    SAP
    • It takes new users some time to go through the interface, especially if they have not dealt with similar software before.
    • It may still appear that customization options are somewhat restricted compared with other websites.
    • In addition, small businesses or start-ups could face higher subscription costs and, in full force, limit themselves to the quality of the social network.
    Incentivized
    Read full review
    WiseStamp
    • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
    • Improved ease of use with forms.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    I will give it a 9, one is deducted for business inspection and improvement i feel that they are in the right direction and streamlined our flow of business agility also helped us get the R.o.i and helped with more sales and visibility over business and its metrics.
    Incentivized
    Read full review
    WiseStamp
    No answers on this topic
    Usability
    SAP
    There is still a ton of flexability on the customer's end of the platform, which makes standard onboarding for suppliers a challenge. Customers are allowed to ask for things, or customize certain things that are not standard for us, so we have to have special rules set up to complete an integration. There are also some limitations to automate invoice rejections that happen on the platform when a customer rejects an invoice
    Incentivized
    Read full review
    WiseStamp
    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    Incentivized
    Read full review
    Support Rating
    SAP
    Support by errors of static ecats are not really helpfull
    Read full review
    WiseStamp
    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Incentivized
    Read full review
    Implementation Rating
    SAP
    Good performance from SAP as key deployment partner; collaboration and deployment with additional business partner for data provision and business partner onboarding was rather difficult, slowing down the project progress and overall success perception
    Incentivized
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    WiseStamp
    No answers on this topic
    Alternatives Considered
    SAP
    SAP Business Network stands out compared to all other platforms like Oracle SCM, Ariba, and Coupa due to its comprehensive visibility, robust collaboration tools, and extensive supplier network. Unlike Oracle SCM, which is optimized for its own -heavy supply chains, SAP Business Network provides a more versatile, end-to-end solution, enabling transparency and responsiveness across diverse industries. Compared to Ariba.
    Incentivized
    Read full review
    WiseStamp
    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Incentivized
    Read full review
    Return on Investment
    SAP
    • SAP Business Network's streamlined supply chain and procurement processes have significantly reduced operational costs and improved resource allocation, leading to enhanced overall efficiency.
    • The platform's robust analytics have provided valuable insights, facilitating data-driven decision-making and enabling us to make more informed strategic choices, ultimately contributing to improved business performance.
    • Implementing and integrating the SAP Business Network initially required a substantial financial investment, impacting short-term cash flow and potentially delaying other critical business initiatives.
    Incentivized
    Read full review
    WiseStamp
    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Incentivized
    Read full review
    ScreenShots

    vcita Screenshots

    Screenshot of vcita's features, that make it a marketing-driven CRM for small businesses