SAP Business One vs. SYSPRO

SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners

Incentivized

If your company is an ISO or AS9100 type company that needs to maintain traceability of your products throughout the manufacturing process this is a good fit. Additionally, it performs well with inventory tracking and warehouse management. If you as just a basic job shop that just needs basic functions such as inventory, scheduling, work orders, etc...I would recommend using a product more manageable and less expensive such as ShopTech E2 Systems.

Incentivized

• Customized Reports to fit the companies' special configuration and needs.
• Individual interfaces for many aspects of the business; manufacturing, inventory, sales, distribution, service, etc. Each department can have its own space.
• All the modules are connected and can interact with one another.

Incentivized

• Integrations with peripheral applications e.g. eCommerce websites.
• SYSPRO does this very well through the use of it's web services and e.NET business objects. This makes integrations very easy.
• Non-stocked configurable product production and management.
• Through the use of SYSPRO's product configurator, configurable products are easily set-up and managed by the use of selections, criteria and tying it to parts. This is particularly useful for companies that produce configurable products and want to give their customers the ability to customize.
• Document Management.
• Out of the box, SYSPRO provides document management through crystal reports (Syspro Reporting service Reports and Documents for invoices, order acknowledgements etc.).
• Accounting functions like Nightly Processing, Month end closing, General Ledger set-up etc. are easy to set-up and manage in SYSPRO.

Incentivized

• Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
• Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
• Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.

Incentivized

• Their Projects and Contracts module is not as good as other ERP systems I have used. Tracking by Project for Sales and Purchases is cumbersome as it uses Jobs as the connecting point for the Projects and not the Project ID itself.
• They do not have a way to have system to allow Non-Stock Part Codes to be kept in a table that you can use in Purchasing that go to a particular GL code which you can use over and over again. It only has stocking items, and all Items in a Warehouse go to that Warehouse GL code.
• Similar to above the GL coding is not on the product but on the Warehouse that product is located in. I prefer it to be by Product not Warehouse.

Incentivized

I cannot run my business without SAP Business One in place. I only consult on on product and that is SAP Business One. Business volume goes to zero if I don't use SAP Business One. It is the best product on the market - head and shoulders above other ERP packages I have looked at or implemented in the past.

Incentivized

I rate SAP Business One's overall usability as excellent (10). The system has a user friendly interface that is easy to navigate. I enjoy how much SAP Business One helps to simplify everyday work tasks. This is a wonderful asset for any organization to use across any and all departments.

Incentivized

I've heard many reports from our users stating how difficult Syspro is to use and navigate. From an average standpoint, the Syspro Administrator has to invest a lot of time in setting up the user for success. Once the groundwork is applied, SYSPRO's overall usability becomes fair easier to the average user.

Incentivized

The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.

Incentivized

SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.

Incentivized

We had some complex questions and went in a loop with calls emails etc. They where unable to find the right person to talk with us, and when we found 1 he was unable to reach... We ended up working with a local profession for the implementation, and that went smoothly. I would suggest SAP to start with that if there are complex projects...

Incentivized

The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.

Incentivized

Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.

Incentivized

These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.

Incentivized

SAP Business One is a good fit for an organization that wants to transform its business operation with a reasonable cost for migration from the legacy system. SAP Business One can match and support the organization needs because it has most of the best business practices deployed in its core modules so the organization can adapt to the standardized business process by choosing SAP Business One solution. Single source of data and information visibility is the huge benefit of using SAP Business One.

Incentivized

I believe Syspro has more meat to it than the other software I have used in the past. I have worked with software programs that were in-house written and prepackaged programs as well. Our company is unique in many ways but is also pretty standard for manufacturing. We are too large for a program like QuickBooks but too small for a much bigger ERP. Syspro is about the right size program for our company. The program has the ability to turn modules on that we need and customize whatever we choose we want at the time.

Incentivized

For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.

Incentivized

• SAP Business One is intentionally designed keeping flexibility in mind
• This software can be deployed on-premise or on cloud and you can change the on-premise hosting to cloud anytime in the future
• It is designed from the ground up. SAP Business One is an affordable product that is quick to install, easy to use, and simple to maintain.

Incentivized

• Our resent upgrade from Syspro 6 to Syspro 7 has had a few bumps in the road and the response time from the support time can be frustrating at times.
• The reporting systems are a powerful tool that we take advantage off often.
• The rest of the product is working as the people that use it.

Incentivized