SAP Commerce Cloud vs. X-Cart

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Commerce Cloud
Score 8.0 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
X-Cart
Score 7.8 out of 10
N/A
X-Cart is an eCommerce and shopping cart platform built through PHP code.
$199
per month
Pricing
SAP Commerce CloudX-Cart
Editions & Modules
No answers on this topic
Platform
Starting at $199
per month
Auto
Starting at $299
per month
Marketplace
Starting at $399
per month
Offerings
Pricing Offerings
SAP Commerce CloudX-Cart
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
SAP Commerce CloudX-Cart
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Commerce Cloud
7.8
80 Ratings
0% below category average
X-Cart
7.7
1 Ratings
2% below category average
Product catalog & listings8.276 Ratings8.01 Ratings
Product management8.276 Ratings9.01 Ratings
Bulk product upload8.173 Ratings4.01 Ratings
Branding8.470 Ratings10.01 Ratings
Mobile storefront7.670 Ratings6.01 Ratings
Product variations7.770 Ratings9.01 Ratings
Website integration7.775 Ratings8.01 Ratings
Visual customization7.971 Ratings10.01 Ratings
CMS6.972 Ratings5.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Commerce Cloud
8.0
72 Ratings
4% above category average
X-Cart
9.5
1 Ratings
21% above category average
Abandoned cart recovery8.014 Ratings9.01 Ratings
Checkout user experience7.971 Ratings10.01 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Commerce Cloud
6.4
63 Ratings
26% below category average
X-Cart
10.0
1 Ratings
19% above category average
eCommerce security6.463 Ratings10.01 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Commerce Cloud
6.9
72 Ratings
11% below category average
X-Cart
8.7
1 Ratings
12% above category average
Promotions & discounts6.871 Ratings10.01 Ratings
Personalized recommendations7.264 Ratings10.01 Ratings
SEO6.562 Ratings6.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
SAP Commerce Cloud
8.1
73 Ratings
1% above category average
X-Cart
9.2
1 Ratings
14% above category average
Multi-site management8.068 Ratings10.01 Ratings
Order processing8.270 Ratings7.01 Ratings
Inventory management8.265 Ratings9.01 Ratings
Shipping8.465 Ratings10.01 Ratings
Custom functionality7.469 Ratings10.01 Ratings
Best Alternatives
SAP Commerce CloudX-Cart
Small Businesses
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Commerce CloudX-Cart
Likelihood to Recommend
8.0
(82 ratings)
8.0
(1 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
7.6
(16 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
9.5
(48 ratings)
-
(0 ratings)
Product Scalability
9.5
(48 ratings)
-
(0 ratings)
User Testimonials
SAP Commerce CloudX-Cart
Likelihood to Recommend
SAP
SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
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Qualiteam eBusiness Solutions
X-cart uses Smarty Templates in a PHP environment which means there are many developers who could probably pick it up relatively quickly to provide new features. The smarty template engine is very robust and well documented, and the cost of x-cart is very low which makes it easy for anyone to get started with their e-commerce business. It is a really great e-commerce software and suitable for every business. I actually cannot find any serious objection to what it does. They regularly update it, add new features, fix flaws, offer support. The software itself offers many integrations for shipping and payments, everything you need for sales. Although it covers many things, there will always be something missing, because many things happen in between customer visit and final delivery. Therefore, if you plan to expand your business, also plan to expand your X-Cart - but do not worry, it won't be hard.
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Pros
SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Qualiteam eBusiness Solutions
  • For everyone. From small to huge business you get everything out of box. Just setup company details, payment and shipping methods and you are ready to go.
  • Upgradable. There are many plugins one can integrate with X-Cart. Over time, many of them became part of the software, and you are one click away to enable them.
  • Well organized code. It uses Smarty template engine, which I find great, specially for debugging (famous Webmaster mode).
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Cons
SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Qualiteam eBusiness Solutions
  • Creating new plugins the way X-Cart wants is maybe not complicated, but hard to implement because there are no hooks. One has to manually change each file. This is similar to patching the core and therefore one has to know basics of web development.
  • Even if you get everything styled correctly with base skin, there is a bunch of unused styles you have to cope with. Start skin should be much cleaner. You may find thousands excess lines of code.
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Likelihood to Renew
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Read full review
Qualiteam eBusiness Solutions
No answers on this topic
Usability
SAP
More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
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Qualiteam eBusiness Solutions
No answers on this topic
Support Rating
SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Qualiteam eBusiness Solutions
No answers on this topic
Implementation Rating
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Qualiteam eBusiness Solutions
No answers on this topic
Alternatives Considered
SAP
SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
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Qualiteam eBusiness Solutions
No answers on this topic
Scalability
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Qualiteam eBusiness Solutions
No answers on this topic
Return on Investment
SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
  • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
  • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
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Qualiteam eBusiness Solutions
  • Flexibility in presentation as well as functionality
  • Full open source software allows for unlimited possibilities with the store function, though some developers who create modules do encode their modules which have errors in their code which therefore can't be fixed
  • A fully functional professional level application at a fraction of the cost of similar applications such as magento.
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts