552 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

  • Sisense for Cloud Data Teams ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

8.8

SAP Crystal

88%
9.1

Sisense for Cloud Data Teams

91%
Sisense for Cloud Data Teams ranks higher in 3/3 features

Pixel Perfect reports

8.3
83%
111 Ratings
8.7
87%
11 Ratings

Customizable dashboards

9.0
90%
98 Ratings
9.0
90%
20 Ratings

Report Formatting Templates

9.1
91%
116 Ratings
9.5
95%
18 Ratings

Ad-hoc Reporting

8.7

SAP Crystal

87%
9.1

Sisense for Cloud Data Teams

91%
Sisense for Cloud Data Teams ranks higher in 3/4 features

Drill-down analysis

8.3
83%
116 Ratings
9.0
90%
16 Ratings

Formatting capabilities

8.8
88%
134 Ratings
9.5
95%
19 Ratings

Integration with R or other statistical packages

8.5
85%
64 Ratings
9.0
90%
11 Ratings

Report sharing and collaboration

9.3
93%
119 Ratings
9.0
90%
20 Ratings

Report Output and Scheduling

9.1

SAP Crystal

91%
9.6

Sisense for Cloud Data Teams

96%
Sisense for Cloud Data Teams ranks higher in 5/5 features

Publish to Web

9.1
91%
90 Ratings
9.7
97%
13 Ratings

Publish to PDF

9.3
93%
132 Ratings
9.7
97%
13 Ratings

Report Versioning

9.0
90%
94 Ratings
9.3
93%
13 Ratings

Report Delivery Scheduling

9.1
91%
96 Ratings
9.5
95%
16 Ratings

Delivery to Remote Servers

9.1
91%
51 Ratings
9.7
97%
8 Ratings

Data Discovery and Visualization

7.9

SAP Crystal

79%
8.7

Sisense for Cloud Data Teams

87%
Sisense for Cloud Data Teams ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.6
76%
51 Ratings
8.5
85%
19 Ratings

Location Analytics / Geographic Visualization

8.4
84%
75 Ratings
8.7
87%
18 Ratings

Predictive Analytics

7.8
78%
42 Ratings
9.0
90%
12 Ratings

Access Control and Security

8.4

SAP Crystal

84%

Sisense for Cloud Data Teams

Feature Set Not Supported
N/A
SAP Crystal ranks higher in 4/4 features

Multi-User Support (named login)

8.0
80%
81 Ratings
N/A
0 Ratings

Role-Based Security Model

8.0
80%
79 Ratings
N/A
0 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

8.5
85%
79 Ratings
N/A
0 Ratings

Single Sign-On (SSO)

9.1
91%
38 Ratings
N/A
0 Ratings

Mobile Capabilities

8.5

SAP Crystal

85%

Sisense for Cloud Data Teams

Feature Set Not Supported
N/A
SAP Crystal ranks higher in 3/3 features

Responsive Design for Web Access

8.8
88%
62 Ratings
N/A
0 Ratings

Mobile Application

7.8
78%
46 Ratings
N/A
0 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

8.9
89%
57 Ratings
N/A
0 Ratings

Application Program Interfaces (APIs) / Embedding

8.0

SAP Crystal

80%

Sisense for Cloud Data Teams

Feature Set Not Supported
N/A
SAP Crystal ranks higher in 6/6 features

REST API

7.4
74%
8 Ratings
N/A
0 Ratings

Javascript API

8.4
84%
34 Ratings
N/A
0 Ratings

iFrames

7.1
71%
8 Ratings
N/A
0 Ratings

Java API

8.9
89%
34 Ratings
N/A
0 Ratings

Themeable User Interface (UI)

8.3
83%
37 Ratings
N/A
0 Ratings

Customizable Platform (Open Source)

7.8
78%
30 Ratings
N/A
0 Ratings

Attribute Ratings

  • SAP Crystal is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Sisense for Cloud Data Teams is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.1

SAP Crystal

91%
157 Ratings
8.5

Sisense for Cloud Data Teams

85%
20 Ratings

Likelihood to Renew

10.0

SAP Crystal

100%
19 Ratings

Sisense for Cloud Data Teams

N/A
0 Ratings

Usability

9.3

SAP Crystal

93%
28 Ratings
9.0

Sisense for Cloud Data Teams

90%
5 Ratings

Availability

8.0

SAP Crystal

80%
2 Ratings

Sisense for Cloud Data Teams

N/A
0 Ratings

Performance

8.0

SAP Crystal

80%
2 Ratings

Sisense for Cloud Data Teams

N/A
0 Ratings

Support Rating

8.3

SAP Crystal

83%
36 Ratings
8.5

Sisense for Cloud Data Teams

85%
4 Ratings

In-Person Training

10.0

SAP Crystal

100%
1 Rating

Sisense for Cloud Data Teams

N/A
0 Ratings

Implementation Rating

8.8

SAP Crystal

88%
28 Ratings

Sisense for Cloud Data Teams

N/A
0 Ratings

Configurability

8.0

SAP Crystal

80%
1 Rating

Sisense for Cloud Data Teams

N/A
0 Ratings

Ease of integration

7.0

SAP Crystal

70%
1 Rating

Sisense for Cloud Data Teams

N/A
0 Ratings

Product Scalability

7.0

SAP Crystal

70%
1 Rating

Sisense for Cloud Data Teams

N/A
0 Ratings

Vendor post-sale

8.0

SAP Crystal

80%
1 Rating

Sisense for Cloud Data Teams

N/A
0 Ratings

Vendor pre-sale

7.0

SAP Crystal

70%
1 Rating

Sisense for Cloud Data Teams

N/A
0 Ratings

Likelihood to Recommend

SAP

Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
Read full review

Sisense Ltd

Sisense for Cloud Data Teams is suited so well for our project that works with lots of data and needs some ways to share data internally or externally with our clients. It's very easy to pull out the data from the sense in best and in a suitable format and moreover a huge number of options are available there to represent the data. All features of this Sisense for cloud data teams software can be taken advantage of if you have a team who are well versed in data analytics, data management, and programming.
Read full review

Pros

SAP

  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Read full review

Sisense Ltd

  • Rapid deployment of polished T-SQL-based data visualization charts and dashboards. Periscope supports a variety of database technologies, and allows users to write custom queries to display data.
  • Included caching to reduce server load.
  • Outstanding customer service/support, with expert advice as needed.
  • Constant updates and new features.
  • Built-in SQL formatters take the pain out of manipulating date/time objects.
Read full review

Cons

SAP

  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Read full review

Sisense Ltd

  • Include more appropriate updates in their monthly newsletter as opposed to the general overview that doesn't always have the most pertinent information at the forefront.
  • There are bugs at times when certain dashboards are down, though not in an overwhelming way.
  • If you do not tag something it shows up in multiple views and may be accessible to people that it should not be, though that is a user error it may make sense to prompt for a tag and security setting.
Read full review

Pricing Details

SAP Crystal

Starting Price

$295 per single user license

Editions & Modules

SAP Crystal editions and modules pricing
EditionModules
SAP Crystal Reports 2020 64-Bit4951
Upgrade Version to SAP Crystal Reports 20202952
SAP Crystal Reports 2016 32-Bit4953
SAP Crystal Server 2020 1 NUL8694
SAP Crystal Server 2020 5 CAL$8,7445

Footnotes

  1. per single user license
  2. per single user license
  3. per single user license
  4. per user license + first year maintenance to be added
  5. 5 concurrent users + first year maintenance to be added

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

Sisense for Cloud Data Teams

Starting Price

Editions & Modules

Sisense for Cloud Data Teams editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    SAP

    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review

    Sisense Ltd

    No answers on this topic

    Usability

    SAP

    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Read full review

    Sisense Ltd

    My company has had Periscope for various use cases in the past and I think that this program opens up complex data reports to non-technical people in a really accessible way (even though the learning curve is a big one). We are now integrating Sisense for Cloud Data Teams at a larger level both for internal data exploration and for customer facing dashboards and reports.
    Read full review

    Support Rating

    SAP

    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Read full review

    Sisense Ltd

    Sisense is a futuristic tool for predictive analytics and it keeps it's words for solving data-driven problems. Data flow can be controlled easily which makes a supportable tool for ETL users. Version control support is present so multiple versions can be controlled into Git repository. Integration with other tool is possible.
    Read full review

    In-Person Training

    SAP

    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Read full review

    Sisense Ltd

    No answers on this topic

    Implementation Rating

    SAP

    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Read full review

    Sisense Ltd

    No answers on this topic

    Alternatives Considered

    SAP

    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Read full review

    Sisense Ltd

    Google Analytics works well but it does not have all of the bells and whistles that Periscope Data offers. Google Analytics is best used in a Google environment but if you are using other tools and programs outside of the Google universe, then Periscope Data is a much better option.
    Read full review

    Return on Investment

    SAP

    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Read full review

    Sisense Ltd

    • Very positive - has allowed us to glean insights quickly and in real time.
    • Definitely helpful for evaluating performance of accounts and employees.
    • Versatile - we even use it with recruiting metrics, our software team uses it to test feature deployment.
    Read full review

    Screenshots

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