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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Wolters Kluwer CCH® Tagetik

    Score8.5 out of 10
    N/ATagetik is a corporate performance management solution that unifies budgeting, financial planning, consolidation and management reporting. Tagetik is offered as SaaS, on a private cloud, or on-premise, and can migrate between deployments as needed.N/A
    Pricing
    SAP CrystalWolters Kluwer CCH® Tagetik
    Editions & Modules
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP CrystalWolters Kluwer CCH® Tagetik
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.—
    More Pricing Information
    Community Pulse
    SAP CrystalWolters Kluwer CCH® Tagetik
    Considered Both Products
    SAP
    No answer on this topic
    Wolters Kluwer
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    10 Answers
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    91%
    Implementation went as expected
    10 Answers
    Features
    SAP CrystalWolters Kluwer CCH® Tagetik
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    Wolters Kluwer CCH® Tagetik
    8.1
    10 Ratings
    7% above category average
    Pixel Perfect reports8.0113 Ratings8.07 Ratings
    Customizable dashboards6.7100 Ratings8.58 Ratings
    Report Formatting Templates8.4117 Ratings8.09 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    Wolters Kluwer CCH® Tagetik
    7.4
    24 Ratings
    5% below category average
    Drill-down analysis9.0117 Ratings6.623 Ratings
    Formatting capabilities8.8135 Ratings7.123 Ratings
    Integration with R or other statistical packages6.964 Ratings7.17 Ratings
    Report sharing and collaboration8.6120 Ratings8.716 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    Wolters Kluwer CCH® Tagetik
    9.4
    15 Ratings
    17% above category average
    Publish to Web9.191 Ratings9.910 Ratings
    Publish to PDF9.4133 Ratings9.913 Ratings
    Report Versioning7.994 Ratings7.712 Ratings
    Report Delivery Scheduling8.997 Ratings9.911 Ratings
    Delivery to Remote Servers8.454 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    Wolters Kluwer CCH® Tagetik
    8.5
    8 Ratings
    15% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.650 Ratings8.07 Ratings
    Location Analytics / Geographic Visualization7.576 Ratings8.04 Ratings
    Predictive Analytics7.841 Ratings9.06 Ratings
    Pattern Recognition and Data Mining00 Ratings9.11 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    Wolters Kluwer CCH® Tagetik
    9.8
    23 Ratings
    16% above category average
    Multi-User Support (named login)8.481 Ratings9.923 Ratings
    Role-Based Security Model8.480 Ratings9.922 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.480 Ratings9.923 Ratings
    Report-Level Access Control8.43 Ratings9.94 Ratings
    Single Sign-On (SSO)8.940 Ratings9.216 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    Wolters Kluwer CCH® Tagetik
    6.1
    9 Ratings
    18% below category average
    Responsive Design for Web Access6.163 Ratings5.08 Ratings
    Mobile Application5.946 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.060 Ratings7.16 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    Wolters Kluwer CCH® Tagetik
    -
    Ratings
    REST API7.48 Ratings00 Ratings
    Javascript API8.437 Ratings00 Ratings
    iFrames7.18 Ratings00 Ratings
    Java API8.437 Ratings00 Ratings
    Themeable User Interface (UI)7.439 Ratings00 Ratings
    Customizable Platform (Open Source)8.433 Ratings00 Ratings
    Budgeting, Planning, and Forecasting
    Comparison of Budgeting, Planning, and Forecasting features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    -
    Ratings
    Wolters Kluwer CCH® Tagetik
    8.4
    49 Ratings
    4% above category average
    Long-term financial planning00 Ratings8.235 Ratings
    Financial budgeting00 Ratings8.143 Ratings
    Forecasting00 Ratings8.240 Ratings
    Scenario modeling00 Ratings8.634 Ratings
    Management reporting00 Ratings9.046 Ratings
    Consolidation and Close
    Comparison of Consolidation and Close features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    -
    Ratings
    Wolters Kluwer CCH® Tagetik
    8.8
    46 Ratings
    12% above category average
    Financial data consolidation00 Ratings8.940 Ratings
    Journal entries and reports00 Ratings8.337 Ratings
    Multi-currency management00 Ratings8.334 Ratings
    Intercompany Eliminations00 Ratings9.337 Ratings
    Minority Ownership00 Ratings8.630 Ratings
    Local and consolidated reporting00 Ratings9.944 Ratings
    Detailed Audit Trails00 Ratings8.236 Ratings
    Financial Reporting and Compliance
    Comparison of Financial Reporting and Compliance features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    -
    Ratings
    Wolters Kluwer CCH® Tagetik
    9.0
    50 Ratings
    10% above category average
    Financial Statement Reporting00 Ratings9.042 Ratings
    Management Reporting00 Ratings8.947 Ratings
    Excel-based Reporting00 Ratings8.150 Ratings
    Automated board and financial reporting00 Ratings9.035 Ratings
    XBRL support for regulatory filing00 Ratings9.920 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    -
    Ratings
    Wolters Kluwer CCH® Tagetik
    8.2
    31 Ratings
    8% above category average
    Personalized dashboards00 Ratings8.426 Ratings
    Color-coded scorecards00 Ratings8.020 Ratings
    KPIs00 Ratings8.624 Ratings
    Cost and profitability analysis00 Ratings8.322 Ratings
    Key Performance Indicator setting00 Ratings8.022 Ratings
    Benchmarking with external data00 Ratings8.014 Ratings
    Integration
    Comparison of Integration features of SAP Crystal and Wolters Kluwer CCH® Tagetik
    Feature
    SAP Crystal
    -
    Ratings
    Wolters Kluwer CCH® Tagetik
    9.2
    47 Ratings
    13% above category average
    Flat file integration00 Ratings9.339 Ratings
    Excel data integration00 Ratings9.145 Ratings
    Direct links to 3rd-party data sources00 Ratings9.131 Ratings
    Best Alternatives
    SAP CrystalWolters Kluwer CCH® Tagetik
    Small Businesses
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    IBM Planning Analytics
    Score8.5 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Oracle Fusion Cloud Enterprise Performance Management
    Score7.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP CrystalWolters Kluwer CCH® Tagetik
    Likelihood to Recommend
    6.7
    (159 ratings)
    9.0
    (50 ratings)
    Likelihood to Renew
    10.0
    (19 ratings)
    9.1
    (11 ratings)
    Usability
    7.1
    (31 ratings)
    8.7
    (18 ratings)
    Availability
    8.0
    (1 ratings)
    7.3
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.6
    (21 ratings)
    9.1
    (6 ratings)
    In-Person Training
    10.0
    (1 ratings)
    9.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    8.8
    (14 ratings)
    5.5
    (3 ratings)
    Configurability
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Data Sharing and Collaboration
    8.8
    (124 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (129 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    8.2
    (2 ratings)
    User Testimonials
    SAP CrystalWolters Kluwer CCH® Tagetik
    Likelihood to Recommend
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    Wolters Kluwer
    Scenarios where CCH Tagetik is suitable is when a company have large amounts of data and want to transform, consolidate, store and produce reporting in different year, period etc with complex calculations and allocation. Tagetik is the tool for you in this case and it's very flexible in terms of creating your own business rule, calculation and reporting options with a user friendly interface. I have not thought about scenarios where it is not appropriate to use tagetik yet as the tool covers small and large business financial needs
    Read full review
    Pros
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
    Read full review
    Wolters Kluwer
    • Processes are clearly described in CCH Tagetik ; users can easily find where they are and which action they have to make
    • Interaction with Excel is really fluid ; the Excel add-in is easy to deploy and to updgrade, in the hand of users. It is reliable provided the internet connection is fast.
    • Managing hierachies is obvious in CCH Tagetik. Hierarchies are fundamental for a good reporting ; CCH Tagetik has obviously a deep experience of this feature.
    • SaaS : our experience with CCH Tagetik is of only 1 year, but it technically performs well, the system is reponsive, no shut-down, and updates (every quarter) do not disturb production.
    • AIH seems to be able to manage very large quantity of data, and to provide advanced analysis functionalities. We did not have time to explore them.
    Incentivized
    Read full review
    Cons
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
    Read full review
    Wolters Kluwer
    • Online help and manual is a bonus but could be improved e.g. the clarity of English explanations.
    • Improved Excel compatibility e.g. formula driven reporting and dash boarding.
    • Mobile phone connectivity e.g. launching a consolidation from a Wolters Kluwer CCH® Tagetik app.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    Wolters Kluwer
    Because in my oppinion Wolters Kluwer CCH Tagetik is one of the most usable tools for consolidation, planning (controlling) and reporting. Its usability is quite easy and innovative. I like the data entry method for the customers with its workflow and tasks, quite easy way to implement a co pilot. And i like the reporting tool, with a lot of customization opportunities.
    Read full review
    Usability
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
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    Wolters Kluwer
    Surprisingly, this platform is a powerhouse ERP system. However, given time, when more and more organization is able to identify how powerful this tool can be, CCH Tagetik is able to stand as a competitive advantage to many of the Financial industry of today. Although, it needs time to understand the logic behind how CCH Tagetik is formed and setup, once it is known to the user, it is an easy day to day operations with minimal maintenance.
    Incentivized
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    Reliability and Availability
    SAP
    No answers on this topic
    Wolters Kluwer
    CCH Tagetik has alwyas been there in case we need help. In almost 20 years of commercial relationship, I have no evidence of times in which they were not available to answer a question or to solve an issue linked to their products, timely and efficiently.
    Incentivized
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    Performance
    SAP
    No answers on this topic
    Wolters Kluwer
    As you can see, speed depends on the applications but also on the hardware that runs them. As far as CCH Tagetik improved, we saw the benefit of a cloud-based solution which could solve many speed performance issues.
    Incentivized
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    Support Rating
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
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    Wolters Kluwer
    I got very quick respons. After very little mail iterations, they decided to have online meeting to look together with me to the issue. They tried to solve it during the meeting. I had the impression that the customer care person really knew the system and was able to ask help from other colleagues when needed
    Incentivized
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    In-Person Training
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
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    Wolters Kluwer
    At the official deployment of the original product Controlling and Accounting teams went to Lucca and were walked through the product, Excel usage, Design, ETL run
    Read full review
    Online Training
    SAP
    No answers on this topic
    Wolters Kluwer
    several times since the deployment of the product in 2013 we got on-line training on new functions or on very specific questions/issues (e.g. ETL customisation), followed by the usage of the Learning Hub since 2025
    Read full review
    Implementation Rating
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
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    Wolters Kluwer
    we did it in a coaching model. This allowed us to have 2 key advantages: we got to know the system very well and managed to save on the implementation cost. This worked well, was maybe a bit slower since we had to do this in our spare time. Nevertheless I strongly recommand
    Incentivized
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    Alternatives Considered
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
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    Wolters Kluwer
    I found the Excel piece of IBM Cognos TM1 to be easier to use than CCH Tagetik. It was much easier to customize the data being pulled and the feel of the reports because of that. Other than that, CCH Tagetik has been more user friendly than IBM Cognos TM1. Navigating within the application is much easier. IBM Cognos TM1 had a lot of issues with certain modules that could not be open concurrently; this would often lead to phantom data being entered in the system. I have not had these issues with CCH Tagetik.
    Incentivized
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    Scalability
    SAP
    No answers on this topic
    Wolters Kluwer
    A good and performing scalability both on a geographical and a legal entity scale. The link with MS Office suite allows an easy deployment of the application, especially for contributors.
    Incentivized
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    Return on Investment
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
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    Wolters Kluwer
    • Gave us a tool that can absolutely grow with us to help multi phase implementations.
    • A significant time savings in terms of the amount of time we used to spend running reports vs. the time we spend now. Unbelievable improvement.
    • Gives us the option to use CCH Tagetik to solve business problems that perhaps we didn't have when we implemented CCH Tagetik. It gives us options without the possibility of implementing a whole other software package.
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    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports

    Wolters Kluwer CCH® Tagetik Screenshots

    Screenshot of Homepage