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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Zoho Creator

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.

    $12

    per month per user

    Pricing
    SAP CrystalZoho Creator
    Editions & Modules
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    Standard
    $12
    per month per user
    Professional
    $30
    per month per user
    Enterprise
    $37
    per month per user
    Offerings
    Pricing Offerings
    SAP CrystalZoho Creator
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.Add-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license fees
    More Pricing Information
    Features
    SAP CrystalZoho Creator
    BI Standard Reporting
    Comparison of BI Standard Reporting features of SAP Crystal and Zoho Creator
    Feature
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    Zoho Creator
    -
    Ratings
    Pixel Perfect reports8.0113 Ratings00 Ratings
    Customizable dashboards6.7100 Ratings00 Ratings
    Report Formatting Templates8.4117 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of SAP Crystal and Zoho Creator
    Feature
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    Zoho Creator
    -
    Ratings
    Drill-down analysis9.0117 Ratings00 Ratings
    Formatting capabilities8.8135 Ratings00 Ratings
    Integration with R or other statistical packages6.964 Ratings00 Ratings
    Report sharing and collaboration8.6120 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of SAP Crystal and Zoho Creator
    Feature
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    Zoho Creator
    -
    Ratings
    Publish to Web9.191 Ratings00 Ratings
    Publish to PDF9.4133 Ratings00 Ratings
    Report Versioning7.994 Ratings00 Ratings
    Report Delivery Scheduling8.997 Ratings00 Ratings
    Delivery to Remote Servers8.454 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of SAP Crystal and Zoho Creator
    Feature
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    Zoho Creator
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.650 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.576 Ratings00 Ratings
    Predictive Analytics7.841 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of SAP Crystal and Zoho Creator
    Feature
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    Zoho Creator
    -
    Ratings
    Multi-User Support (named login)8.481 Ratings00 Ratings
    Role-Based Security Model8.480 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.480 Ratings00 Ratings
    Report-Level Access Control8.43 Ratings00 Ratings
    Single Sign-On (SSO)8.940 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of SAP Crystal and Zoho Creator
    Feature
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    Zoho Creator
    -
    Ratings
    Responsive Design for Web Access6.163 Ratings00 Ratings
    Mobile Application5.946 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.060 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of SAP Crystal and Zoho Creator
    Feature
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    Zoho Creator
    -
    Ratings
    REST API7.48 Ratings00 Ratings
    Javascript API8.437 Ratings00 Ratings
    iFrames7.18 Ratings00 Ratings
    Java API8.437 Ratings00 Ratings
    Themeable User Interface (UI)7.439 Ratings00 Ratings
    Customizable Platform (Open Source)8.433 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of SAP Crystal and Zoho Creator
    Feature
    SAP Crystal
    -
    Ratings
    Zoho Creator
    7.9
    18 Ratings
    6% below category average
    Visual Modeling00 Ratings7.717 Ratings
    Drag-and-drop Interfaces00 Ratings8.917 Ratings
    Platform Security00 Ratings7.918 Ratings
    Platform User Management00 Ratings7.818 Ratings
    Reusability00 Ratings7.018 Ratings
    Platform Scalability00 Ratings7.918 Ratings
    Best Alternatives
    SAP CrystalZoho Creator
    Small Businesses
    Cyfe
    Score4 out of 10
    OutSystems
    Score6.4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP CrystalZoho Creator
    Likelihood to Recommend
    6.7
    (159 ratings)
    8.8
    (24 ratings)
    Likelihood to Renew
    10.0
    (19 ratings)
    10.0
    (2 ratings)
    Usability
    7.1
    (31 ratings)
    8.0
    (18 ratings)
    Availability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.6
    (21 ratings)
    9.8
    (4 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (14 ratings)
    8.0
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.8
    (124 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (129 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP CrystalZoho Creator
    Likelihood to Recommend
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
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    Zoho
    If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.
    Incentivized
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    Pros
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
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    Zoho
    • Accountability for each employee work which is very vital for any organization
    • Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
    • Data tracking in live was made possible
    • Using proper Manpower for the work they are apt.
    Incentivized
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    Cons
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
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    Zoho
    • In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
    • In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
    • In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
    Incentivized
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    Likelihood to Renew
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    Zoho
    Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
    Incentivized
    Read full review
    Usability
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
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    Zoho
    Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
    Incentivized
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    Reliability and Availability
    SAP
    No answers on this topic
    Zoho
    In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
    Incentivized
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    Performance
    SAP
    No answers on this topic
    Zoho
    We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
    Incentivized
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    Support Rating
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
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    Zoho
    I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
    Incentivized
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    In-Person Training
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
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    Zoho
    No answers on this topic
    Implementation Rating
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
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    Zoho
    Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
    Incentivized
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    Alternatives Considered
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
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    Zoho
    Zoho Creator stands out for its balance of affordability, ease of use, and powerful customization options. While it may not offer the same level of enterprise-scale features as platforms like OutSystems or Mendix, it provides a robust solution that meets the needs of many businesses, especially those looking for an integrated, cost-effective low-code platform with strong support for both simple and complex applications.
    Incentivized
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    Scalability
    SAP
    No answers on this topic
    Zoho
    Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
    Incentivized
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    Return on Investment
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
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    Zoho
    • With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
    • Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.
    Incentivized
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    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports

    Zoho Creator Screenshots

    Screenshot of Multi-Platform App builderScreenshot of Dashboards created using Zoho CreatorScreenshot of An overview of Hotel management dashboardScreenshot of Schedule and manage eventsScreenshot of BI and AnalyticsScreenshot of Help Desk overview