SAP Customer Data Solutions vs. Trellix Network Security

It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions

Incentivized

It’s a dedicated Network Advanced Threat Detection and
Prevention solution. Easy maintenance and low operating costs fit perfectly for
SMEs. Variety of appliance selection makes NX the perfect choice for large
enterprises. As it’s a dedicated solution with its own appliance, price is higher
compared to NGTP add on solutions. FireEye is an ecosystem therefore when you’ve
the EX or HX vice versa, you should be looking to NX. Otherwise, you’re missing
the threat intel exchange on the network side reverse is the true. Sizing is
important before the purchase, if you select a low end model for a busy network
you lose your initial investment. For multiple NX deployments I highly
recommend CMS. Without CMS you’ll lose the threat intel exchange and this will
negatively reduce the risk scores.

Incentivized

• SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
• The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
• SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.

Incentivized

• Advanced detection of targeted attacks.
• Mandiant team effort is a big plus.
• Inline mitigation capabilities particularly well.
• Different deployment models for specific needs.
• License and information sharing selection 1 way or 2 way mode.
• Frequent updates.
• Low false positive rates.
• FireEye sandboxing is immune to sandboxing attacks.
• Central management (CMS) capabilities for managing several NX's.
• Extra IPS/IDS functionality in the product.
• Smartvision specific to lateral movement detection.
• Upgrades and updates with zero down time.
• Local FireEye support is superb.
• Multiple deployment scenarios (span, inline) in the same NX for different interface pairs.
• SSL inspection support.
• No need to maintain, build or updates the images. It's highly automatic.

Incentivized

• I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
• integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.

Incentivized

• Very first detected APT sample can pass the NX even it's inline blocking mode.
• Performance optimization for busy networks is cumbersome.
• CMS does not provide all the management capabilities, CLI or local config. Should be done for advanced customization.
• Constant limitations of tcpdump/ packet capture for 10G interfaces.
• IPS functionality is a bit cumbersome, not a full feature IPS, lack of signatures and customization of IPS signatures.
• It's not a full NDR solution or a UBA solution.
• Lack of device or user mapping.
• Forensics is based on the specific APT. May not provide the whole story and need some additional tools.
• You cannot make manual submission to NX (needs AX).
• You cannot access the kernel directly for deep analy[sis] or troubleshooting (assist from FireEye Support should be taken).

Incentivized

On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales

Incentivized

We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.

Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.

Incentivized

There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.

We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.

because it was made directly in the company

Incentivized

They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.

There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning

There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.

Incentivized

FireEye NX is a solid product. It gives you sustainable
security throughout the organization. NX detection engines are more capable
compared to others. Its catch rate is higher, FP rate is lower, [and] speed is
awesome. NX can work for highly regulated environments with 1 way solution.
Operation costs are much lower. Software quality is very good. It may have bugs, but these bugs do not compromise the security in general. SOC team loves the
FireEye NX for its pinpoint detection capabilities. Local and partner support
is exceptional.

Incentivized

because the platform actually allows you to scale at any time if designed following best practices

Incentivized

• Having a single, stremlined point of entry for the customers improves the overall customer experience
• By the same reason, maintenance costs are reduced because interventions focus on a single object
• It's versatile in its integration so there is no need to change the surrounding software ecosystem

Incentivized

• As [a] financial company on the digital markets, we need to be safeguard for 0days and targeted attacks. FireEye NX provides the best updated protection with its enhanced capabilities.
• Security score based on detection/prevention metrics [is] very high ensuring the highest level of security.
• APTs in our region successfully detected and mitigated by the NX.
• For the ROI, in a six month period FireEye is paying off its [investment].
• One negative thing, especially with increasing network bandwidths, [is that] you need to make [the] investment every two or three years.

Incentivized