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Top Rated
42 Ratings

SAP Customer Data Solutions

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Top Rated
42 Ratings
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Score 8.3 out of 100
3 Ratings
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Score 10 out of 100

Attribute Ratings

  • Unifyed Student - Verify is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.4

SAP Customer Data Solutions

84%
28 Ratings
10.0

Unifyed Student - Verify

100%
1 Rating

Likelihood to Renew

8.4

SAP Customer Data Solutions

84%
7 Ratings

Unifyed Student - Verify

N/A
0 Ratings

Usability

8.2

SAP Customer Data Solutions

82%
6 Ratings

Unifyed Student - Verify

N/A
0 Ratings

Availability

9.0

SAP Customer Data Solutions

90%
31 Ratings

Unifyed Student - Verify

N/A
0 Ratings

Performance

8.4

SAP Customer Data Solutions

84%
12 Ratings

Unifyed Student - Verify

N/A
0 Ratings

Support Rating

8.6

SAP Customer Data Solutions

86%
14 Ratings

Unifyed Student - Verify

N/A
0 Ratings

In-Person Training

7.3

SAP Customer Data Solutions

73%
1 Rating

Unifyed Student - Verify

N/A
0 Ratings

Online Training

7.3

SAP Customer Data Solutions

73%
6 Ratings

Unifyed Student - Verify

N/A
0 Ratings

Implementation Rating

7.5

SAP Customer Data Solutions

75%
12 Ratings

Unifyed Student - Verify

N/A
0 Ratings

Likelihood to Recommend

SAP

SAP Customer Data Solutions can be used in scenarios with thousands of users having access to different devices types and using different social providers to log in the users. This solution is not well suited to small sites with basic integrations.
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Unifyed

Unifyed Student Verify is easy to use and easy to set up. Licensing is the best because it is done per user and not per device. It integrated well with existing business processes, and customization of plug-ins was done for different applications.
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Pros

SAP

  • Profile orchestration capability has enhanced customer engagement by allowing customers to collaborate with the team and other clients in a single location.
  • SAP Customer Data Solutions unifies holistic client profiles whether known, unknown, online, or offline to one solution.
  • Insight activation is another great aspect of SAP Customer Data Solutions, which enhances in-the-moment decision-making in real-time.
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Unifyed

  • Single Sign-On & Passwordless
  • Multi-Factor Authentication
  • Password Manager
  • Student Onboarding
  • Automated Provisioning
  • Artificial Intelligence
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Cons

SAP

  • Nothing obvious. Some editors and traffickers want a more detailed analytics package. Gigya reports are pretty basic. There is a strong need for more advanced analytics and automated reports.
  • We have talked to Gigya about it, and they are working on it.
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Unifyed

  • Users often get timeouts
  • Reporting needs some improvements
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Pricing Details

SAP Customer Data Solutions

Starting Price

Editions & Modules

SAP Customer Data Solutions editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Unifyed Student - Verify

    Starting Price

    Editions & Modules

    Unifyed Student - Verify editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional 0.00

      Additional Details

      Users - Up to 100 Single Sign-On Unlimited Applications Unlimited ApplicationsUnlimited Applications Federated Authentication (3rd Party IDP) Smart Insights Self-Service Password Reset using Challenge Questions, Email and Google Authenticator Self-Service Password Reset using YubiKey and SMS Self-Service Password Reset using FaceID and TouchID Password Manager Smart Insights Password Expiration Notifications Passwordless Authentication Adaptive Authentication using Challenge Questions, Email and Google Authenticator Adaptive Authentication Smart Insights First Time Users Self Registration/Onboarding First Time Users Welcome Letter using Email and SMS First Time Users Reporting Account Provisioning (Source of Truth to Target Applications) iPaaS Smart Insights Mobile App for Single Sign-On Mobile App for Password Reset using TouchID and FaceID

      Likelihood to Renew

      SAP

      It's worth it to us to have Gigya support these lower tier platforms. I might conceivably switch to another product that could do this as well and would consider supporting Facebook and Twitter directly in-house.
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      Unifyed

      No answers on this topic

      Usability

      SAP

      We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
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      Unifyed

      No answers on this topic

      Reliability and Availability

      SAP

      Like I have mentioned, I have never discovered any drawback on SAP Customer Data Solutions. It’s readily available 24/7/12/365 with no downtime. I am sure if there would some time in the future, the vendor support team will rapidly solve the issue.
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      Unifyed

      No answers on this topic

      Performance

      SAP

      There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
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      Unifyed

      No answers on this topic

      Support Rating

      SAP

      We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
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      Unifyed

      No answers on this topic

      Online Training

      SAP

      They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
      Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
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      Unifyed

      No answers on this topic

      Implementation Rating

      SAP

      There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
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      Unifyed

      No answers on this topic

      Alternatives Considered

      SAP

      SALESmanago CDP & Marketing Automation doesn't cover all WYSIWYG email editor tools, which makes it less effective to send high volume outbound emails, unlike SAP Customer Data Solutions which has all the mentioned tools making it independent.
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      Unifyed

      Unifyed Student Verify identity management helps institutions provide their students, faculty and staff with secure, single-sign-on to the key applications that they need to learn and work. It also enables the campus community to self-sufficiently reset their passwords.
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      Return on Investment

      SAP

      • It is mainly the user experience at the authentication platform that we provide for our customers.
      • We observed the seamless login to our mobile application with the social application login. This provides a shorter login time over at the payment counter.
      Read full review

      Unifyed

      • Time Saving
      • Reduce Cost by 50%
      • Ease of use
      • Managed and customizable Reporting
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      Screenshots

      Add comparison