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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A

    Yubico YubiKeys

    Score9 out of 10
    N/AYubico YubiKeys make the internet safer with phishing-resistant multi-factor authentication (MFA) by providing simple and secure access to computers, mobile devices, servers, and internet accounts. The Yubico YubiKey stops account takeovers at scale by mitigating phishing and ransomware attacks, and delivers users authentication with a simple touch or tap.

    $3.94

    per month per user

    Pricing
    SAP Customer Data SolutionsYubico YubiKeys
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP Customer Data SolutionsYubico YubiKeys
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    SAP Customer Data SolutionsYubico YubiKeys
    Considered Both Products
    SAP
    No answer on this topic
    Yubico
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    50 Answers
    97%
    Would buy again
    106 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    98%
    Delivers good value for the price
    97 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    51 Answers
    97%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    37 Answers
    98%
    Lived up to sales and marketing promises
    90 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    39 Answers
    95%
    Implementation went as expected
    95 Answers
    Features
    SAP Customer Data SolutionsYubico YubiKeys
    Tag Management
    Comparison of Tag Management features of SAP Customer Data Solutions and Yubico YubiKeys
    Feature
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Yubico YubiKeys
    -
    Ratings
    Tag library7.826 Ratings00 Ratings
    Tag variable mapping7.824 Ratings00 Ratings
    Ease of writing custom tags7.825 Ratings00 Ratings
    Rules-driven tag execution7.825 Ratings00 Ratings
    Tag performance monitoring8.024 Ratings00 Ratings
    Page load times7.925 Ratings00 Ratings
    Mobile app tagging7.524 Ratings00 Ratings
    Library of JavaScript extensions7.623 Ratings00 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of SAP Customer Data Solutions and Yubico YubiKeys
    Feature
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Yubico YubiKeys
    -
    Ratings
    Standard visitor segmentation8.028 Ratings00 Ratings
    Behavioral visitor segmentation8.027 Ratings00 Ratings
    Traffic allocation control4.227 Ratings00 Ratings
    Website personalization9.926 Ratings00 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of SAP Customer Data Solutions and Yubico YubiKeys
    Feature
    SAP Customer Data Solutions
    6.4
    29 Ratings
    24% below category average
    Yubico YubiKeys
    -
    Ratings
    Account Scoring8.027 Ratings00 Ratings
    Customer Data Governance8.928 Ratings00 Ratings
    Data Connectors4.329 Ratings00 Ratings
    Data Enhancement5.229 Ratings00 Ratings
    Data Ingestion6.129 Ratings00 Ratings
    Data Storage2.529 Ratings00 Ratings
    Data Visibility8.029 Ratings00 Ratings
    Event Data6.127 Ratings00 Ratings
    Identity Resolution8.927 Ratings00 Ratings
    Best Alternatives
    SAP Customer Data SolutionsYubico YubiKeys
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    Symantec VIP
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP Customer Data SolutionsYubico YubiKeys
    Likelihood to Recommend
    9.0
    (58 ratings)
    9.1
    (110 ratings)
    Likelihood to Renew
    9.5
    (10 ratings)
    8.3
    (8 ratings)
    Usability
    9.1
    (7 ratings)
    8.2
    (6 ratings)
    Availability
    9.0
    (57 ratings)
    9.9
    (2 ratings)
    Performance
    7.3
    (7 ratings)
    9.9
    (2 ratings)
    Support Rating
    9.1
    (8 ratings)
    6.4
    (1 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (7 ratings)
    8.2
    (4 ratings)
    Configurability
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    4.5
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    4.5
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SAP Customer Data SolutionsYubico YubiKeys
    Likelihood to Recommend
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
    Read full review
    Yubico
    Great for securing admin accounts, VPN access, and anything exposed to phishing. They’re especially useful in environments pushing toward passwordless auth methods. Less ideal for very large rollouts without solid user training, or for legacy apps that don’t support modern auth, as they can add a bit of friction there.
    Incentivized
    Read full review
    Pros
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Yubico
    • The durability and reliability of the Yubico YubiKeys is unmatched, making me feel safe to carry it with me on a keychain and have it accessible.
    • I'm confident in the hardware security of the Yubico YubiKeys, knowing that the key material is well protected and that tampering with the key would leave obvious traces. This makes key revocation decisions intuitive.
    • The ease of use of the Yubico YubiKeys for power users like myself is unmatched, and easy to train "less power" users on. The broad platform compatibility that Yubico was essential to is a huge driver here.
    Incentivized
    Read full review
    Cons
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Yubico
    • Occasionally, once or twice it might happen that I would press the key, but it'll not detect that I pressed the key. So I'd have to press it again, but that's just occasionally, sometimes. So maybe even if the key was a little bit bigger and I've detected that, I would've pressed it. But apart from that, I think it's pretty good.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Yubico
    As for implementing YubiKey its simple so I don't see us using anything else as we have experienced no issues so fare. Adding these to our environment is still new for us currently but in the transition phase I only see us buying YubiKey. It is highly rated and well known and cost is reasonable so no need to find another solution.
    Incentivized
    Read full review
    Usability
    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Yubico
    I give slightly better than average rating because of the complexity in using a Yubikey. It is not as easy as native push notifications for 2FA products, however, it provides much better strength. Rating this higher or lower would be a disservice to people reading this review. If you are in the market for a hardware 2FA tool, Yubikey will be a great asset in your toolbox.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
    Read full review
    Yubico
    We have not experienced any issues with availability which is very important when you are dealing with a company that holds the keys to the gate. We have had more issues with availability from our SaaS providers before with authentication but that was on their end. YubiKey has worked every time for us over the course of the last 6 or so months we began testing phase.
    Incentivized
    Read full review
    Performance
    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Yubico
    We have not seen any lag in loading pages and getting into systems or sites. In comparison to other 2FA and MFA options it is actually faster most of the time to authenticate due to not having to type in. We require users to have long passwords and when there is an option given for password less they jump on it with excitement. As we explore going password less on their PC's the YubiKey is going to make their lives a lot easier to access the resources they need.
    Incentivized
    Read full review
    Support Rating
    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    Yubico
    We have only interacted with support once but it was quick and easily answered. Mostly just questions regarding adding this to certain apps.
    Incentivized
    Read full review
    In-Person Training
    SAP
    because it was made directly in the company
    Incentivized
    Read full review
    Yubico
    No answers on this topic
    Online Training
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Yubico
    No answers on this topic
    Implementation Rating
    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Yubico
    I figured it all out on my own with the excellent product documentation provided by Yubico. I even managed to produce a backup YubiKey in case I lost my frequently used one. This was crucial when I temporarily lost the original.
    Incentivized
    Read full review
    Alternatives Considered
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
    Read full review
    Yubico
    Yubico YubiKeys has been a leader in the security key market, and I think they have a new product we just read about two days back and they can store up to a hundred private keys now. So I think this is what it distinguishes them from the market, apart from this, whatever features we need personally and for our customers. So they provide all those features, but versus the other brands.
    Incentivized
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    Scalability
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
    Read full review
    Yubico
    For us I feel like the ease of deployment has made this product very appealing, overall this will make the scalability very easy for us to push out once we roll out to our users and the management tools that we have looked at will make the admins like me happy as it is clear and easy to use. The rollout process looks to be very straight forward from the demos that we have looked at regarding the enterprise tools.
    Incentivized
    Read full review
    Return on Investment
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    Yubico
    • With Yubico YubiKeys, we no longer worry about unauthorized access to business data/resources, which saves us money and protects our business reputation.
    • Fast authentication using MFA and tap-and-go passwordless features ensures a better user experience and fast access.
    • Since we have a hybrid workforce, Yubico YubiKeys make it possible to secure our remote work.
    Incentivized
    Read full review
    ScreenShots

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform