SAP Integration Suite is an integration platform-as-a-service (iPaaS) that helps quickly integrate on-premises and cloud-based processes, services, applications, events, and data. It is used to accelerate innovation, automate more processes, and realize a faster time to value.
$11,199
per year
SPS Commerce
Score 7.4 out of 10
N/A
SPS Commerce is a retail network, connecting trading partners around the globe to optimize supply chain operations for retail partners. SPS Commerce supports data-driven partnerships with cloud technology. Their retail cloud services platform features supplier onboarding, EDI compliance, ERP integration, product content management, and sales analytics.
N/A
Pricing
SAP Integration Suite
SPS Commerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Integration Suite
SPS Commerce
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Access to free tier services does not expire while there is an active Pay-As-You-Go or CPEA account with SAP. Once a free tier service limit has been reached users have the option to update from a free to a paid service plan in the same account.
In our case to have a such a poweful middleware in the cloud, give us a lot of benefits such as maintenance and support. In the integration part to be able to connect SAP and Non SAP applications makes SAP Integration Suite a good investment when our master data in this case is in S4HANA. Less appropriate is that sometimes the updates in production tenant failed and they have to downgrade or repair the issues. Affecting the usage of the tool. I guess SAP team have to be more aware of performing the changes and tested well on development environments and then when they know for sure that is the correct way to go with the update put it in production.
When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.
Provide more pre-built integrations to use within SuccessFactors or other modules instead of everything having to be custom built
Support is unable to provide advice on custom builds so you often have to engage a 3rd party partner
Works best when you have the functional and technical teams working together. Otherwise, the system is too technical for a functional user to create integration and a technical user not always understand the functional perspective
We have quite a few people here who use this portal, and we have it set up to receive an email when an order is available to print. As of now, you can only add a few recipients to receive those emails; it limits you.
Invoicing is challenging at times as you have to remember to go in and invoice. If you forgot, it is hard to find the order to invoice, as it seems to disappear.
We still haven't figured out how to have some of the invoicing features auto-populate, so there isn't so much to fill out. I wish some of those features were easier to use, or find if you have them.
It is in place, our system integrators are familiar with it, and it fits into the ecosystem. A better user interface, flow build and debugging experience would see it grow, many technical staff do not enjoy using it for this reason, however it is quite capable and powerful behind this one shortcoming.
The user interface is messy and not intuitive. It has a steep learning curve, and flows developed around are easy to make a mess with layout and can be difficult to follow. The debugging is also quite difficult, it takes some time to figure out how to follow the flow and examine data. Error handling is also difficult and not intuitive, it is better to let some errors leak and monitor through ALM.
The support for SAP Integration Suite is satisfactory. We leverage SAP support through our manage services partner. So far, we have not had many major issues. One concern, to make our rating a ten, would be turnaround time on high priority incidents. SAP Integration Suite drives our key business functions forward. Without a reasonable service level agreement on turnaround, we sometimes find us running into issues running pay, etc.
Phone support is generally very good and you can get a person on the phone within a few minutes. Their emailed customer support however is very poor and often goes several days or longer before receiving a response, if ever at all
SAP Integration Suite was already part of our SAP stack, part of Business Technology Platform, with out-of-the-box integration with S/4 HANA transactional and ERP system that we are using as our main back-end. Thus, we are achieving significant Total Cost Optimization benefits or running both solutions on the same platform, hosted on Azure cloud.
In my opinion, SPS Commerce is the bottom out of all three provided here. I think, essentially, if you are looking to be hands off and only oboard on setup and don't plan on growing your business and want to not understand anything about EDI and how it affects your company, SPS Commerce is a fine choice. Just if you want to do anything beyond that, I believe you are going to have the worst time.
I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
The interface is simple and easy to understand and use, so it saved time when preparing shipments.
