SAP Jam vs. Trello

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Jam
Score 8.7 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Trello
Score 8.0 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$12.50
per user/per month
Pricing
SAP JamTrello
Editions & Modules
No answers on this topic
Business Class
$12.50
per user/per month
Enterprise
$17.50
per user/per month
Free
Forever Free
Offerings
Pricing Offerings
SAP JamTrello
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
SAP JamTrello
Project Management
Comparison of Project Management features of Product A and Product B
SAP Jam
7.8
3 Ratings
1% below category average
Trello
7.8
204 Ratings
4% above category average
Task Management7.82 Ratings9.2204 Ratings
Gantt Charts8.01 Ratings7.567 Ratings
Scheduling9.01 Ratings7.8155 Ratings
Workflow Automation8.01 Ratings7.8130 Ratings
Mobile Access8.03 Ratings7.7178 Ratings
Search8.03 Ratings00 Ratings
Visual planning tools6.01 Ratings00 Ratings
Resource Management00 Ratings8.1169 Ratings
Team Collaboration00 Ratings8.8200 Ratings
Support for Agile Methodology00 Ratings8.1138 Ratings
Support for Waterfall Methodology00 Ratings8.0109 Ratings
Document Management00 Ratings7.2147 Ratings
Email integration00 Ratings7.4135 Ratings
Timesheet Tracking00 Ratings7.382 Ratings
Change request and Case Management00 Ratings8.095 Ratings
Budget and Expense Management00 Ratings6.969 Ratings
Communication
Comparison of Communication features of Product A and Product B
SAP Jam
6.7
3 Ratings
18% below category average
Trello
-
Ratings
Chat7.02 Ratings00 Ratings
Notifications8.53 Ratings00 Ratings
Discussions8.53 Ratings00 Ratings
Surveys6.03 Ratings00 Ratings
Internal knowledgebase8.83 Ratings00 Ratings
Integrates with GoToMeeting6.01 Ratings00 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings
Integrates with Outlook5.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SAP Jam
6.9
3 Ratings
16% below category average
Trello
-
Ratings
Versioning9.33 Ratings00 Ratings
Video files6.83 Ratings00 Ratings
Audio files7.03 Ratings00 Ratings
Document collaboration6.02 Ratings00 Ratings
Access control8.83 Ratings00 Ratings
Advanced security features6.02 Ratings00 Ratings
Integrates with Google Drive4.01 Ratings00 Ratings
Device sync7.01 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SAP Jam
-
Ratings
Trello
7.2
67 Ratings
3% below category average
Quotes/estimates00 Ratings7.047 Ratings
Invoicing00 Ratings7.540 Ratings
Project & financial reporting00 Ratings6.653 Ratings
Integration with accounting software00 Ratings7.641 Ratings
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SAP JamTrello
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Troop Messenger
Troop Messenger
Score 9.7 out of 10
SAP Ruum
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Score 9.0 out of 10
Enterprises
HCL Connections
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Score 9.0 out of 10
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP JamTrello
Likelihood to Recommend
8.8
(3 ratings)
9.0
(204 ratings)
Likelihood to Renew
4.0
(1 ratings)
8.0
(4 ratings)
Usability
5.0
(1 ratings)
8.0
(42 ratings)
Support Rating
2.0
(1 ratings)
8.0
(79 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
SAP JamTrello
Likelihood to Recommend
SAP
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
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Atlassian
It is well suited to my job requirements as I bring employees in, and I help offboard them as well. This tool helps me when I need to make sure all items are completed by a certain time frame, so I would say it holds us accountable. Someone who doesn't manage a group of people may not find this as useful when dealing with others but could use it for their own accountability when needing to track their accomplishments.
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Pros
SAP
  • Easy to setup.
  • Template-based group creation.
  • Permissions are either inherited or set at the group-level by group owners.
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Atlassian
  • It helps make various workspaces. Each workspace can be used for a different set of task management and can be shared with the people involved.
  • Creating task lists. We can create various task lists, the list title could be the status of the task, for example, In progress, approval, completed, etc. You can slide your task cards from one list title to another.
  • Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well.
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Cons
SAP
  • Multiple selection limitations
  • Error proofing in wrong command
  • Multiple time confirmation
  • Multiple time checkbox
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Atlassian
  • Allow tables as content for comment or description in Cards
  • Assign priority to certain cards (easy for sorting)
  • Create an open invite link for others to join/view the Trello board, without edit rights (so people don't need to install/use Trello if they want a quick glance on what's going on)
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Likelihood to Renew
SAP
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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Atlassian
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
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Usability
SAP
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Atlassian
Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.
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Support Rating
SAP
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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Atlassian
I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.
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Implementation Rating
SAP
No answers on this topic
Atlassian
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
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Alternatives Considered
SAP
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Atlassian
Trello is easy for a non-technical person to use. Other management systems, like MS Project, frighten away less computer-savvy users. I've found this to be instrumental in getting volunteers to agree to step in and get fully involved with projects--particularly those that might span the entire year or involve many different pieces to completion.
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Return on Investment
SAP
  • Automation in process
  • Ease of communication
  • Lack of change notification
  • Lack of multiple selection search
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Atlassian
  • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
  • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
  • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
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ScreenShots