SAP Manufacturing Integration and Intelligence is a manufacturing operations analytics application.
N/A
UserVoice
Score9.5 out of 10
N/A
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-app widget, and direct integrations with your email client, CRM or support tool, it’s easy for your customers and internal team members to share feedback at anytime. The UserVoice platform allows you to manage all this feedback in a single view, analyze your data to make product decisions based on customer…
SAP Manufacturing Integration and Intelligence as a stand-alone platform seems to be quite powerful with a wide range of capabilities and integration options. The integration itself proved to be challenging which was mentioned before. We also had some issues with delays in data queries which resulted in delays of the visual representation on the SSCE dashboards.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.
MII is particularly good at providing and customizing dashboards for quick analysis of industrial IoT data.
MII also has built-in analysis functionality to make more sense of all the IoT data being streamed.
MII (and ME) are particularly effective at identifying outliers and problems with equipment/processes before they cause delays or other cascading issues. This allows for effective preventative maintenance.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
Reporting. Tags allow to easily filter through ideas for roadmap planning.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If a proper UI5-based implementation is done, the system works at best if a proper application server and database exist. However, from a customization perspective and an easy-to-implement application-from-scratch perspective, MII is top-notch compared to the other mentioned systems. SAP ME sits on top of SAP MII as a foundation.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Documentation on some of our implementations was lacking. As an example, creating the query that reads the tag is explained through the documentation but this only explains very specific data models. Other models are not explained and take time to debug. Customer support was willing to help and an official note was created after we found some issues with the integration tools.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.
SAP MII is a robust platform for data visualization and data integration. It isn't very intuitive and has the shortcomings explained throughout the review. It still uses old Java versions which is incompatible with updated versions. The SAP ME and SAP CP provide cloud-based solutions that seem to provide a more innovative approach.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
