SAP Ruum is a presented by the vendor as a lightweight project management, task management, and collaboration software, with use cases and templates for marketing, sales teams, HR tasks (e.g. onboarding), or organizing information for sharing with stakeholders.
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Zimbra
Score 6.7 out of 10
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Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.
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Pricing
SAP Ruum
Zimbra by Synacor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Ruum
Zimbra
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
SAP Ruum
Zimbra by Synacor
Features
SAP Ruum
Zimbra by Synacor
Project Management
Comparison of Project Management features of Product A and Product B
SAP Ruum
9.2
2 Ratings
18% above category average
Zimbra by Synacor
9.0
6 Ratings
16% above category average
Task Management
10.02 Ratings
9.86 Ratings
Gantt Charts
9.01 Ratings
8.13 Ratings
Scheduling
10.02 Ratings
9.85 Ratings
Workflow Automation
8.82 Ratings
7.23 Ratings
Mobile Access
9.01 Ratings
9.76 Ratings
Search
8.82 Ratings
9.86 Ratings
Visual planning tools
8.82 Ratings
8.53 Ratings
Communication
Comparison of Communication features of Product A and Product B
SAP Ruum
8.8
2 Ratings
10% above category average
Zimbra by Synacor
6.6
9 Ratings
19% below category average
Chat
8.82 Ratings
7.07 Ratings
Notifications
8.82 Ratings
5.68 Ratings
Discussions
8.42 Ratings
2.07 Ratings
Surveys
8.22 Ratings
7.72 Ratings
Internal knowledgebase
8.42 Ratings
7.73 Ratings
Integrates with GoToMeeting
9.01 Ratings
7.63 Ratings
Integrates with Gmail and Google Hangouts
10.01 Ratings
8.04 Ratings
Integrates with Outlook
9.01 Ratings
7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
Zimbra's mobile application leaves much to be desired; it is its weakest point.
This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
Zimbra lacks a robust integrated chat system, which its competitors offer.
The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
The starting price for Ruum by SAP is very affordable, and there is a free trial, available. Further, Ruum by SAP has all forms of training, which gives full knowledge to people who want to work with the software. Again, backlog management, where feedback is issued on the progress of every task is a major boost from the application.
Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
