Scale Computing Platform vs. SUSE Harvester

Scale is best suited to environments that do not have excessive external or proprietary peripherals. Integrating with tape drive backups or robot tape libraries can be problematic. The most effective use of Scale systems is for companies running multiple instances of the same operating system. The hypervisor's code/file-sharing nature does an excellent job managing new instances while keeping the increase in storage to a minimum.

It's great for provisioning any kind of virtual servers, but for now, we use it to provision only servers for Rancher managed Kubernetes clusters. But we are considering to provision also virtual servers for all kinds of needs on SUSE Harvester in the near future, as it's getting more and more mature with every release.

• Simplicity - I do not have to create storage buckets or micromanage anything.
• Efficiency - Lower power use since moving to a hyperconverged environment.
• Scalability - Adding additional hardware is easy, and increasing things like the amount of RAM or number of cores is easy.

Incentivized

• Fast to deploy new virtual machines
• It's easy to use
• Stable and ready for production
• Free and open source
• Has a strong community

• Dedicated Lights-Out Solution for low-end systems
• Ability to replace smaller storage drives with larger ones, rather than requiring the addition of an entire node for storage increases
• Different UI views for VMs: ability to minimize certain groups and have that persist through log-ins

• It takes expertise to set up SUSE Harvester for production
• You need to get used to SUSE Harvester to be as "fluent" as in VMWare ESXi
• You need to well prepare for system upgrades

Since I have had no issues with downtime; easier management of my cluster and the ability to lower the number of devices in my Infrastructure, I will gladly renew my support contract with Scale Computing HC3 and upgrade my equipment with them when it comes time for it.

Incentivized

Everything you need to do is point-and-click easy. If you are the kind of admin who wants to edit every config file and endlessly customize your environment, then Scale may not be for you. On the other hand, if you just want it to work really well, and do what they told you it will do, then Scale is the ideal system.

Incentivized

Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.

Incentivized

Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.

Incentivized

They are very knowledgeable about their own products and hardware addressing my concerns or issues very quickly and on the first contact. Calls concerning VMware migrations and Acronis backup took a little more time for more complicated issues, but the Scale Computing Platform techs were diligent to stay on top of issues until they were resolved. Most of my issues have been with the initial setup/migration.

Incentivized

I did not do in-person training.

Incentivized

Because Scale is so simple, the training is just as quick and easy.

Incentivized

The implementation was very easy. We had Scale support on standby and they were ready and eager to help if needed. The process went so fast the employees in the organization did not even know it was done.

Incentivized

We previously used Microsoft Hyper V and VMWare and, before that, a room for single-purpose servers. My satisfaction with Scale is because it is a more straightforward product to install and use; it has incredible speed and reliability. In the past, getting support from Microsoft was labor intensive, and with VMWare, there was a language accent barrier.

Incentivized

We used ESXi for years and were happy with it. Then we implemented Rancher managed Kubernetes clusters with nodes provisioned on VMware ESXi. Later, when SUSE Harvester came out, we started to provision SUSE Rancher nodes on Harvester. Both VMware ESXi and SUSE Harvester are great products, and I think - we are keeping both, at least for now, when SUSE Harvester is a young project.

HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.

Incentivized

• With the high cost of the leading competitor the savings starts day one and saves every year after.
• Scale can be administered by a tier one technician so cost of labor is reduced.
• If there is a problem like a cyber attack, the savings kick in with the least amount of downtime.

Incentivized

• We can provision more virtual servers
• It's cheaper than competitor products (tbh - it's free, if you don't need support)
• It's easy to manage when you get used to it